How To solve the error FJS 0012 during installation IDES4.7

Hi,
I got an error FJS00012 during installation of  IDES4.7. How to solve the problem? is there any way to solve the problem..... please suggest me.... and send a mail to [email protected]..
regards
Sankar

Please post the relevant parts of the logfile, I don'T think, someone here knows all the error messages out of his head..
Markus

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