How to solve the " Unknown error" problem

hi
can anybody help me to solve " unknown error problem" of blackberry Z10 with "X" symbol at top right of the screen with red color.
And remaining all services (Wifi) are working except the calls.
And also my phone is automatically restarting frequently.
please help me in this regard

Phone restarting randomly could be loose battery. Tighten by putting a small strip of electrical tape on the back edge.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.

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Try the following user tip:
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STARTED EMCA at Mar 29, 2012 10:20:41 PM
EM Configuration Assistant, Version 11.2.0.0.2 Production
Copyright (c) 2003, 2005, Oracle. All rights reserved.
Enter the following information:
Database SID: testdb11g3
Listener port number: 1521
Password for SYS user:
Password for SYSMAN user:
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Starting /u02/oracle/Oracle11g_R2/product/11.2.0/dbhome_1/bin/tnslsnr: please wait...
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Alias LISTENER
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Uptime 0 days 0 hr. 0 min. 0 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Listener Parameter File /u02/oracle/Oracle11g_R2/product/11.2.0/dbhome_1/network/admin/listener.ora
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Listening Endpoints Summary...
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SQL*Plus: Release 11.2.0.1.0 Production on Thu Mar 29 23:37:34 2012
Copyright (c) 1982, 2009, Oracle. All rights reserved.
Enter user-name: sys/Ashwin
ERROR:
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Enter user-name: sys/Ashwin as sysdba
Connected to:
Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
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ORA-01081: cannot start already-running ORACLE - shut it down first
SQL> shutdown abort
ORACLE instance shut down.
SQL> startup
ORACLE instance started.
Total System Global Area 1603411968 bytes
Fixed Size 2213776 bytes
Variable Size 402655344 bytes
Database Buffers 1191182336 bytes
Redo Buffers 7360512 bytes
Database mounted.
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SQL> exit
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EM Configuration Assistant, Version 11.2.0.0.2 Production
Copyright (c) 2003, 2005, Oracle. All rights reserved.
Enter the following information:
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Hm ...
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greetings Marsian

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thank you very much.
regards,
phoeny

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when i install the BIEE11g, I always met a same mistake, that is 'ASInstance install error'. then I lookup the log file, it writes 'ASInstance error, Error in starting opmn server. operation aborted because of a system call failure or internal error'. could you tell me how to solve it?
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thank you very much.
regards,
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Phone restarting randomly could be loose battery. Tighten by putting a small strip of electrical tape on the back edge.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.

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