How to solve when iph stated cannot connect to iTunes store
Hw to solve when iph stated cannot connect to iTunes store
Try it from the computer that you sync with, then sync the updated apps over to the iPod.
Similar Messages
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When I try to connect to App Store, I receive an error message stating, "cannot connect to iTunes Store. I show 3 bars on my wifi connection? Can someone help...why if I tap App store, does a iTune error message display?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
How do I fix the problem cannot connect to iTunes Store?
How do I fix the problem I encounter on my iPad - cannot connect to iTunes Store?
Hey Fpatrick13,
We have an article that goes over troubleshooting for that issue. If you saw an alert message like "Cannot connect to the iTunes Store. An unknown error has occurred" on your iPad, or something similar, check out the bottom of the article titled "Troubleshooting on an iPhone, iPad, or iPod touch" for detailed steps:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
David -
Iphone 4s will not connect to itunes store
This error message is inforrming you that you need to upgrade the version of iTunes on your computer (Mac/PC) not the version running in the phone.
All the best,
Joe -
Error when installing apps: Cannot connect to iTunes store
I have a 3G and i've been able to download and install apps through the app store via iPhone. Recently, the iTunes store on my computer gives the error "We could not complete your iTunes store request. An Unknown error occured (5002)" anytime i search or try to download. Similarly on my iPhone i cannot download through the App Store ever since the computer store error, which i concluded to be a linked error. What is error 5002 exactly, and should I just reinstall iTunes to see if the error is corrected?
Hey jnageer1037,
Have you updated to the latest version of iTunes and iPhone software, currently iTunes 8.0.1 & iPhone software 2.1.
http://www.apple.com/itunes/download/
http://www.apple.com/iphone/softwareupdate/
When you double click on one of the downloaded apps in iTunes does iTunes say the app is missing?
JWalton,
Do you see the same issue after downloading FREE ON iTunes content and then syncing it to the iPhone? You can find FREE ON iTunes content by going to iTunes> iTunes Store> FREE ON iTunes near the bottom center of the page.
Jason -
Cannot connect to itunes store on ipad3
how to i get out of cannot connect to itunes store on ipad3. i have tried all the fixes on the web and none work. i almost at the point of begging; time shift doesn't work neither does change of DNS 8.8.8.8 work; updating ipad nor reinstalling latest softwar for ipad3 jim
See this older thread for some ideas.
https://discussions.apple.com/thread/4233381?tstart=0
B-rock -
When trying to do updates via App Store I got the message "Kan inte ansluta till iTunes Store" in english "Cannot connect to iTunes Store". How to solve this problem?
Efter att ha försökt att använda annat wifi fick jag samma problem dvs. kunde fortfarande inte göra uppdatering av mina appar. Jag prövade att ta bort flera stycken av dessa men det var ingen skillnad. På resa med ytterligare ett annat wifi lyckades det helt plösligt, vet inte varför. Får se om det blir samma problem nästa gång jag blir uppmanad att uppdatera appar.
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I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message: "cannot connect to iTunes Store." How do I correct this problem?
That's because there are not enough apps that use Passbook yet. Wait.
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Trying to update my apps on the iPhone 3. When I type in user name and password, I get the message "Cannot connect to iTunes Store" How can I connect?
I have the same problem. Any suggestions?
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When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?
Check that the apps are still available in the store
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When I try to connect to my application icon it states "cannot connect to itunes store" why and how can I fix it
also, how do you connect to internet, cellular data network or wi-fi....you might also try it with wi-fi turned off and see if it works over the cell data network..this would eliminate any proxy issues with the wi-fi network...
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My iphone 5 gives me message "Cannot Connect to iTunes Store" when I try connecting to iTunes. Anyone who's had a similar problem? How did you resolve?
I am seeking help urgently.
Paul, Mombasa, KENYA.You need to have a data connection. Tap Settings App > General > Reset > Reset Network Settings. Then in Settings App make sure Data is ON, or if you want make sure WiFi is ON.
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25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?
Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost. -
Since the last iphone software upgrade, every time i try to download an application i keep getting the message "cannot connect ot itunes store". How can i resolve this? I have tried rebooting but that didnt work.
Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months (or maybe a year or two) in the future and then re-trying -
How get around "Cannot connect with iTunes Store" when updating apps?
I have several Apps with updates indicated. When I select App Store, it goes to the updates but when I try to update, I get "Cannot connect with iTunes Store." But otherwise I can get to the iTunes Store itself. Where does "Report problem" appear? Not on my Touch (which is updated).
Try it from the computer that you sync with, then sync the updated apps over to the iPod.
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