How to stop a pop up - Goodgame Empire
While browsing the net, from email to facebook to youtube to forums, I get the same annoying pop up - Goodgame Empire -(http://lp.empire.goodgamestudios.com/?country=us&pid=248&camp=1&gid=12&cid=785514&tid=18668003%A0).
A new tab will randomly open every 10-60 seconds, it seems to be triggered by me if I scroll down on a page, or select another tab, or click the address bar etc, but also just randomly as well. So far, while writing this it has opened about 15 new tabs.
I have searched google and haven't found any answers, I'm not a computer guru but I can do basic things. So far, I have deleted my history, cookies etc. Still pops ups. I tried blocking the website, still pops up. I downloaded some add on for firefox and it seemed to fix the problem about a week ago until today it started again, and I can't remember the name of the add-on and I don't know where to find it. I also ran my McAfee antivirus program and Malwarebytes and they found nothing.
I am out of ideas on how to fix this, it is extremely frustrating, please help, and remember I am not a computer genius.
What is
*Vgrabber1 Community Toolbar <br />3.16.0.3
and
*Yontoo <br />1.20.00
(They show up in your post's ''More system details'' aside. )
Those are both is getting hits on a websearch I just did, as being malware. So for starters I would uninstall both of those. There should be options on firefox to uninstall them. Of course malware does not always uninstall easily, but lets start with the basics.
* see [[Disable or remove Add-ons]]
* and if you have problems [[Cannot uninstall an add-on]] <br /> and [[Troubleshoot Firefox issues caused by malware]]
Try following the advice in the above two articles, then post back with how you get on and any problems you encounter.
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