How to stop Firefox incessantly interrupting my work by trying to install an update incompatible with the Google toolbar which I depend on.that does nor

Dear Sirs,
How can I stop Firefox from incessantly interrupting my work by trying to install an update that is incompatible with the Google toolbar which I depend on. Not knowing any better, I trustingly allowed the installation the first time the update notice appeared. It crippled my Internet routines. The toolbars did not work and the bookmarks as well as all the history entries were lost, I have had to reinstall my previous Firefox 4.0.1 and start all over again.

Hi chib60,
Sorry you are having so much trouble.
Dealing with your last comment first ''"Copy and paste the information from Help > Troubleshooting Information." Why? How? This is ridiculous info - it has no logic or sense to it like most of your advice. ''
If you look to the right you will see a link for 'more system details' that is where such troubleshooting information appears, and it can sometime be helpful.
I am using firefox on a couple of old XPs without problems. Obviously crashing is not expected behaviour, but please try to think of firefox as two separate parts the basic browser and all the additional software as addons and plugins.
It may be rather unrewarding trying to track down the cause of a crash using crash information, the best way forward is probably to start using it in[[safe mode]] and with no plugins installed.
* see also [[basic troubleshooting]]
If firefox is recommended by your university, why not try it out on one of their computers, presumably it is installed on the university computers available in the library etc, that should at least convince you that it does work.
I hope the problem is not malware, but if it is all the personal computers you try, a possibility that can not be discounted is that it is some form of malware affecting those computers.
Have you tried Internet Explorer, that will be installed on your XP by default I imagine, does that work ?

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Thank you for visiting Apple Support Communities.
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http://support.apple.com/kb/ts3048
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