How to stop from having to scroll images to view the full image.

I'm actually asking this for a friend who needs help and is a bit computer-challenged. She uses FF and when she clicks on images on certain sites to view them, they open up in a window but they are not full sized. They have scroll bars requiring her to scroll to see the entire image. Is there a way to change a setting to correct this?
== This happened ==
Every time Firefox opened

You can try to reset the browser.enable_automatic_image_resizing pref to true on the about:config page.
To open the ''about:config'' page, type '''about:config''' in the location (address) bar and press the Enter key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.
You can type '''image''' in the Filter bar at the top of the about:config page.
If prefs have been changed then they show as bold (user set) and you can reset them to the default value via the right-click context menu.

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