How to stop giving alert to customer

Dear ABAP Team very good morning
i am sd consultant i want to know one thing
in my business process once any thing changed in va02 ( sales order change mode ) immediately customer knows that some one changed but now he wants to stop giving information it means he doesnot want any alert
so please tell me how to proceed
Thanks a lot

Hi Venu,
then you have to find out first, how the alert is created (workflow, userexit, BTE, ...).
Regards,
Klaus

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