How to stop iOS7 Mail from deleting messages from server?

Recently I started using an iPhone 5S after over four years with an iPod Touch. The Mail app on the iPhone deletes messages from my server. I do not want it to do this, I cannot find the option to turn off in Settings, and the iOS Mail help page at Apple Support is for an older OS version. Insight and advice would be appreciated. Thanks.

I think I figured out a workaround at least.  It appears that the "Power Nap" feature is doing the mail checking.  Although the concise descriptions of Power Nap say it "allows your Mac to do things like periodically check for new mail, calendar, and other iCloud updates" (http://support.apple.com/kb/HT5394?viewlocale=en_US&locale=en_US), it apparently doesn't just allow these actions, it does them -- regardless of your mail settings.  I suspect this is a bug.
Turning off Power Nap (in the Energy Saver panel in System Preferences) stopped the unwanted mail fetching, but unfortunately that also means that I don't get the benefit of the other activities it does, like Spotlight indexing. There are two places to turn it off, one for the "Battery" tab and one for the "Power Adapter" tab.
Since Power Nap was introduced with Mountain Lion, but I never had the problem until Mavericks, I assume that either (1) Power Nap was off by default in Mountain Lion but is on by default in Mavericks, or (2) this is another of several Mail problems introduced by Mavericks.

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