How to stop page from resetting when using a laser barcode scanner to fill input areas.

I am using Firefox 30 with Mac OS 10.9 at work. We keep track of workflow using a 3rd party website and scan the information in with a UBS laser barcode scanner.
In Firefox the input regions will fill with the information, but then clear without saving or sending the information to the site. What settings are needed for Firefox to keep and send the scanned information?

Just a WAG.
Try the first item in Accessibility = Always use the cursor keys to navigate within page
''assuming that web app doesn't use the cursor keys for anything''
Have you attempted to get support for that website or website app?
Without more information all we can do is guess.
It's been 10 years or so, but I did play with the CueCat barcode scanner a bit and even modified some software that I found on a CueCat enthusiast website to do silly things and to re-purpose it to keep an inventory of my CD collection. ''(Yep, that long ago.)''
The CueCat it was sending keyboard commands, which wasn't hard to figure out, because it piggy-backed on the PS/2 keyboard cable; there were a very small number of USB versions made for retail store kiosks and for demo purposes, but the whole project was killed before they started making the USB for consumers.

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