How to submit question to Apple Support?
while watching movies, reading, etc. wifi connection drops at home on wireless and when using Hotspot with iphone 4. to reconnect, it asks for a password. it will reconnect after entering the router pass key, which is more than 15 numbers and characters. all other devices are fine. this was sporadic previously but is more frequent lately. router is not the problem. I don't see any wifi settings on the ipad that could be causing the problem. supposedly the OS version is 4.3.3 (why isn't this a choice in the dropdown on this site). I don't really have an interest in "discussing" this with other users - no offense intended. just want response from Apple support. thanks.
You can also call Apple tech support at 800-275-2273.
As Tamara said, you will not get official support from Apple in these forums. You may, however, get responses from very experienced and knowledgeable users (often more experienced that the first-line support at AppleCare), so you might want to give folks a chance to assist. Up to you, though.
an appointment? do I get charged a fee if I miss it without 24 hour notice?
No, you just need an appointment since the Genius Bars almost always are quite busy. Without an appointment you may have a very long wait or not be able to get help at all that day.
Regards.
Similar Messages
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How to turn off receiving apple support communities emails
how to turn off receiving apple support communities emails on imac and ipad?
In addition ,you can go to Your Stuff - Profile- Manage Email Notifications (in the upper right hand Actions box) - either check individual threads to remove or click in the top box which will check all the threads and then click on Remove Email Notifications.
Also check the tutorial for managing email subscriptions
You might also make sure that you haven't subscribed to one of the communities by mistake.
Go to the community that you are receiving the emails from and the same box called "Actions" will appear there just like it does next to the individual question. Make sure that you are not reciveing email notifications for that community. Probably the community where you asked your question. Typically that is what causes people to get 100's of email notifications. I think that this is not included in the tutorial so a lot of people miss it.
laverne's mom -
How to sign out of apple support community
Since i asked the above question i have received almost 3000 emails from apple support community of all the question other people have asked and as my question was not solved by the community i had to take my apple pro to the genius bar and they solved it for me of which i am very greatful
but they did not no how to stop all the apple support replies and question coming to my iphone
Please can you help me to sign out of the support community please so the i can stop all the emails until i need to ask another question
await your replyClick/Tap HERE , then click/tap the Gear tool > > then click/tap "Following" where the image indicates
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i had recently followed orders to restore my iPhone 3gs (iOS 6.1) from a question on apple support. However it was working fine before that, it's just that my phone didn't have signal. So it said to restore my iPhone and now it says that the Activation server is temporarily unavailable and when i plugged it into my mac, it said that i ddn't have a sim card installed. What can I do to fix this besides bring it to the store? it also bugs me because this answer was supposed to work but it just messed my phone up even more. This has already happened once and i had to take it to the store. What should I do to fix this? Thank you so much for all answers. i really appreciate.
no so i dont know what happened
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How to get rid of Apple Support Community notices? my box is full as I receive thousand of messages a day. I cannot handle it anymore, please it is urgent. Help! I have Mac OS X 10.7.5 and unable to find the "notification tab" in my "preferences" I need a image if possible to better understand. Thanks a lot.
Thank you, but I just tried everything you said, my apple id account (icloud) continues and still is receiving the email from ASC each second. My i phone and macpro (i cloud account) is full of messages that I have difficult to erase at once. I have to do it one by one which can take me the whole day. How can i unsucribe from ASC, just get ride of my account, I mean cancel the ASC account, so I will not get any messages. Please help. Thanks.
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How do i delete this apple support acct.
how do i delete this apple support acctount?
71--
eventually it will fade away ... (unlike the Rolling Stones).
GOOD one! -
How can I change my Apple Support Communities Name?
How can I change my Apple Support Communities Name? I want to change it because I made it a long time ago and want a different name. I want to start using Apple Support Communities a lot more and start helping people, But I want a different name.
It is possible he was incorrect.
> When you signed up you were not given the opportunity to create an alias? I find that hard to believe given the number of people who have joined since that have there own alias. Apple assigned xdcdx to you?
Yes, back on 2007 I chose xdcdx.
Forward to 2011: I change the email address of my Apple ID to my current email address.
I login to Apple Support Communities (which I had not logged in to since 2007) and to my surprise I see this nickname that I almost didn't remember using here.
For me, it's irrational that I am able to change the main email address of my Apple ID (is there any piece of information more important than that?), but not this little username on this subpar forum system (subpar because of the web design/engineering, I don't mean to offend all the people here which are always quite helpful).
I upgrade to iCloud, and my email address gets hardcoded to my Apple ID. That's good, because I want this email address. In that case, they make sure to warn you that you had to chose an email address as an Apple ID for iCloud. That was not the case in this forums.
> In the link that you provided Tuttle did a better job than I did as to the difficulty factor. Not sure why you were linking it.
>
> You don't have to move to a new company to have new software or a new system.
>
> How many million participants does StackOverflow have? Size matters.
How many million participants have these forums?
At least you do not seem to disagree with me that these forum are subpar compared to the usual Apple perfectionism level (see iCloud nice web user interface, for another fine example). This thing still looks like a forum from 2007.
> Yes on an extremely limited basis Apple has made the change for longtime users (only two that I know of) with one of those a request for security reasons. That does not mean it is easy.
I still am not convinced that it is technically that difficult. I think it just a policy on part of Apple to avoid banal username change requests.
In part, I am not more active in this forums because I do not want my words to be associated to this nickname, becayse it is used on internet by tons of other people for other stuff, as a Google result will show.
Anyway, thanks for your words. I'll keep looking from time to time for the username change feature, because I do want to contribute to these forums. -
I am stuck in getting off the email list of Apple Support. I have turned the email preferences to " off" 4 times, and still the emails keep coming, Several hundred at this point. Help!
Hello Mary
How to stop notifications from ASC. Frank Caggiano's document is very easy to follow … Stopping emails from ASC: Apple Support Communities
If you read this document and follow it carefully you will achieve what you want. -
How can I IM a apple support agent over the web?
anyone know how you can do this? I did it before, but now I can't seem to find it...
Apple Support does not use IM. Depending on where you are, you may, however, be able to Chat with them by going here:
https://getsupport.apple.com/GetproductgroupList.action
and selecting your product and issue. Eventually it will lead you to contact options which may include chat. If not, you'll have to talk to them via phone or go to an Apple Store.
Regards. -
How reset security questions my Apple ID in iran?
how to reset security questions my Apple ID in iran?
If you forgot the answers to your Apple ID security questions
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My iphone 4 says *your iphone has a problem* answer the security question call apple support
hi, im from pakistan i have got this iphone 4 as a gift from a frnd and now that i have FACTORY UNLOCKED it so now when i connect it to the itunes it says YOU NEED TO ANSWER THE SECURITY QUESTIONS PLEASE CALL APPLE SUPPORT SAME DOES THE PHONE SAYS
i dont have its box neither do i know its first user because the fone is used. PLEASE HELPYour phone is in recovery mode do what the message says and connect it to itunes on your computer Read
http://support.apple.com/kb/ht1808 -
How to get rid of apple support
my email has been taken over by apple support, coming in their hundreds, please HELP
Tap to enlarge image.
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APPLE never answers this question. I love apple products but this kind of useless restriction drawing itself back to the underground...they only answer what the device can do and they never answer why the device can't do that? I want to directly post this question to apple.
Apple aren't here. You won't get a response from Apple on this user-to-user help forum.
Although speculation on Apple policies is not permitted on this forum, it has been previously speculated frequently, that the reasons for not allowing Bluetooth file transfers are:
1) Bluetooth is too slow for transferring multi-megabyte / gigabyte media files that iOS devices typically store. There are much faster ways of transferring files, not limited by arbitrary distances Bluetooth is.
2) Allowing file transfers would allow illegal sharing of copyrighted music and video files. Apple has a duty to protect such files from easy sharing due to agreements with the copyright holders for whom they sell this copyrighted content in the iTunes Store. -
Hi,
My computer's internal drive got rewritten over with Window XP and I'm working on file recovery. I'm doubtful I'll get anything back.
I don't have Apple Support but my sister thinks if I pay for a membership they might be able to help me out. They have a one time incident option. Does anyone know if they would be able to help me with this problem?
S.Smokerz,
Thanks, I meant that I tried to take off my Mac and hold apple, option, O, F but I get the Windows screen since my drive was rewritten over with that so gave up. I talked to G-Tech today about the partitions not ejecting when I close down and they said that's because I'm booting off the drive itself so they aren't meant to eject.
I'm trying to find out why my Disk Utility is crashing and Disk Images won't open and have asked G-Tech about that. Hopefully it will help.
Appreciate your advice on recovery. I can't risk spending money for a program I'm not sure will work. Yes, I plan to be religious about backup once I built up my system again.
S. -
TS3694 how can i fix an apple support error 2 issue
my computer lets me install itunes however it say i cant run it because i need apple app support. how can i fix this error?
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version). If the following link takes you to the WinRAR home page rather than the WinRAR downloads page, click the Downloads header in the box at the left of the WinRAR home page to see the trial version downloads:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
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