How to switch accounts in cloud when im at the first step
Hello,
About a year ago i made an email that i forgot the pass to so i cant access it and i have been giving it to websites that i dont want junk mail from.
( i respect adobe) . I tried Photoshop and i logged in with the bad email and when my trial ended i uninstalled cloud. Now i want After Effects but when i get cloud it tells me to verify my email and that they sent me a verification to the email i cant log in to. I want to switch the account in the app to my main one and use that but it doesnt let me. Can you help me fix this.
Please refer to :
Re: Verification email to wrong address
confirm/verify email addresses for CC subscriptions
You can use the following steps as mentioned in the first forum post:(Re: Verification email to wrong address)
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
Hope it helps you.
Regards
Rajshree
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