How to switch language settings for email alerts/notifications?

Verizon has erroneously identified me as a Spanish speaker based on my husband's last name (Pique). Since I have registered for my data usage plan for my iPad, I receive some messages from Verizon in Spanish and others in English. All of my payment confirmations and data usage alerts are in Spanish and I see no way to correct the language preferences online in my user account. I have tried to contact Verizon via telephone but the support person with whom I spoke was less than helpful and I was disconnected before a solution was actually reached. Has anyone had this problem and, if yes, were you able to resolve it successfully and what did you do?
Thanks,
Lynn

Take a look at this link, http://translate.google.com/translate?sl=de&tl=en&js=n&prev=_t&hl=de&ie=UTF-8&la yout=2&eotf=1&u=http%3A%2F%2Fwww.loggn.de%2Fosx-filevault-2-falsches-kennwort-ta staturlayout-auf-dem-anmeldefenster%2F&act=url

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How to switch language settings for email alerts/notifications?

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