How to sync all data including Apps from my iPhone 5 to Computer

Question

I am using iPhone 5 (IOS 7.1.1) and want to sync all data from my phone with iTune library. I have already installed latest iTune for Windows 8. But I couldn't find my device in the right top corner of the iTune. I have also checked the device from File (menu bar). Sync,backup,restore from back up under device (from File menu bar) are not allowed to choose. All are faded. Please see my attached print screens. Thank you in advace for solving the problem.

Answer 1

Hi, unfortunately only one of your screenshots come through.  If you connect your iPhone to your computer and start iTunes, then go to View on your menu bar in iTunes, and select "Show Sidebar" that should show up your iPhone under Devices in the sidebar.
I've found that the failsafe way to back up properly ois to follow these steps:
1) Ensure all apps on your iPhone are updated using the App Store app.
2) Connect your phone to your computer and initiate iTunbes.  Your iPhone wil sync automatically.  Let it, and we'll come back to that later.
3) Once that's done, go to File>Devices, and select to Transfer Purchases from your iPhone to your iTunes account.
4) Once that's completed, ensure all your apps are updated in your iTunes library.  In the Library folders in the Sidebar, look under Apps, and that will tell you if there are apps to be updated there.  Click on that, to show the screenshot you provided, and then select Update All Apps from the icon in the bottom right hand corner.
5) Then from your Summary screen, back up your iPhone to your computer, and check the box to encrypt that back up.
6) Also back up your iPhone to your iCloud account.  There's an option to do it from the iTunes Summary Screen, but personally i prefer to do it form my iPhone.
If you follow these steps, your backup will be watertight.  Some might argue that the steps are not all 100% necessary, but it works for me and I never lose data.