How to sync my phone with my ford

when my I loud  is on, why cant I sync to my ford

Hi, WoodyBear2 -
I'm new to the forum and came across your post. I know ChrisJ42013 provided some tips, but I just wanted to make sure you were able to get your phone paired.
Here's a helpful link:
http://support.ford.com/sync-technology/pair-your-phone-sync
http://support.ford.com/sync-technology/pair-your-phone-sync-navigation (in case you have navigation.)
Jaclyn

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