How to synchonize with Nokia N97?

We are using Groupwise 7 and our boss have a Nokia N97 mobile phone. We want to synchonize the calendar and contact. What software component do we need? Are they free of charge or do we need to buy something?
p.s. the Nokia N97 is use the new os, it is S60 Ver 5.
James Lee.

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Similar Messages

How to fix your Nokia N97 and N97 mini

Hi al
As my previous post was deleted by the moderators here is a quick overview of how to resolve many issues with your Nokia N97 or N97 mini.
You like myself maybe having issues with freezes, applications not working properly, rebooting, home screen disappearing etc.
This I have found is due to Nokias firmware being modified by companies like 3 mobile/optus/telstra vodaphone etc. they modify the software to suit their requirmeents , but in the process cause issues with the software so it stops the phone from working properly.
To remedy this. Take the phone to your telco/mobile phone network operator and ask for them to authorise Nokia to update the firmware on your phone. once this permission is given you take it to Nokia and they will update the software with the correct version of the firmware for that phone.
Once this is done you should see no more issues with the phone and it should work well. Removing the original carriers "version" of the software seems to fix it, but you must have written permission from your carrier to Nokia to do this.
Cheers
][ce

The only way to go back to the old software has been described for you. It is not officially sanctioned by Apple. They do not provide a way to go back to former software. There is not currently a fix in iTunes, as the only thing iTunes does is provide a conduit for you to update firmware.
As provided before, Apple is addressing the issues with 3G and 3GS phones running slow with iOS4. According to developers with access to the iOS4.1 beta, it has been addressed there. You will have to either try the Genius bar as suggested, and I understand the distance issue, or you will have to wait for iOS4.1 to be released. If a restore as a new phone and a DFU restore do not work, then I'm not aware of any other alternative except what was provided above.
Edit: You might try and delete the iOS that you have on the computer and let iTunes download a brand new one. That might help.
Message was edited by: ChrisJ4203

Problem with Nokia N97

Hi,
My N97 went off all the sudden out of the blue so i tried switching it back on but it just froze on the welcome message (the blank screen saying "NOKIA") ...i've tried taking the battery out and putting it back in, connecting it to the charger, connecting it to the pc, but nothing seem to works!
Can someone help me please!
Regards!

rande wrote:
hi @ all.
you are not alone with this problem.
when u browse google, u would see, that several n97 users have the same problem.
it must be a huge bug in n97 which nokia is not able to solve this problem during the last firmware-updates.
i have this problem nearly every 2 days when i turn on my phone.
i have the same problem and a little bit tricky solution to start your phone.
follow these steps:
1. take out your battery and insert it again
2. turn on your phone and wait until the screen became white.
3. take out your battery BEFORE the blue nokia splash appears!
4. insert battery again and turn your phone on once again.
5. wait up to 30 seconds until your phone boots normal and will have your pin.
NOTE: if this is not working at first time, than repeat step 1., 2. and 3. once or twice a time and then try to boot the phone completely.
it works fine for me.
BUT NOKIA MUST REALLY SOLVE THIS PROBLEM AS FAST AS POSSIBLE!
=======================================================
hi rande, I am afraid that the trick may not work on my phone. I installed
Nokia Messaging 10.1 and MSN messager again today and the same problem
occurs again.So it is reproducible.
Interesting, when I tried your trick the first time, it worked. I thought, at least a
handy work around is there, no more reset and reinstallation..
However, when I tried again, no matter how many times I repeat and how many different
combination, it does not work anymore. Take out battery when the
white is dimmer and full lit. Really disappointed.

Are u all happy with nokia N97 unlock method????

i wonder why so high end phone must press unlock side key to unlock phone.....why can't make it like iphone drag from left to right to unlock the phone without have to press any key....simple just touch the screen and drag bar to unlock the phone.....that all.....easy and user friendly.i see all forum discussion many complaining this issue....who the xXXxxx design and make it XXXX design......i really very disappointed with that....so high end phone (phone of this phone also very high) will ignore this issue....hope next software will update tis become 2 option 1 is unlock from unlock side key and 1 is touch screen and drag from left and right to unlock.
1 more useful plugin function is missing is count down timer....is it anyone know where is this function located.
Hope on next software updated will fix that 2 issue...otherwise on my next phone will not be nokia anymore.

heng208 wrote:
i wonder why so high end phone must press unlock side key to unlock phone.....why can't make it like iphone drag from left to right to unlock the phone without have to press any key....simple just touch the screen and drag bar to unlock the phone.....that all.....easy and user friendly.i see all forum discussion many complaining this issue....who the xXXxxx design and make it XXXX design......i really very disappointed with that....so high end phone (phone of this phone also very high) will ignore this issue....hope next software will update tis become 2 option 1 is unlock from unlock side key and 1 is touch screen and drag from left and right to unlock.
1 more useful plugin function is missing is count down timer....is it anyone know where is this function located.
Hope on next software updated will fix that 2 issue...otherwise on my next phone will not be nokia anymore.
The only reason I would think of for such a design is if the engineers actually designed it in such a way that, the side key you're talking about actually turns the screen off which saves energy and makes your battery last longer.
N97 users are welcome to confirm if this is true. I don't know much about the power consumption of touch screens but this theory of mine makes sense to me atleast
Show your appreciation. Hit that kudos button real hard

How to tether with Nokia 5230?

Hi,
I know it's possible somehow, but at the moment I'm failing at the bluetooth connection. I try to connect my phone to the playbook for dataexchange. My phone fails at this, but it worked once. When I'm looking at bluetooth icon at the homescreen it tells me that there are no connected devices.
I've deleted the connection data and tried it again, now it worked to pair the devices. But: when I'm trying to connect to my carrier BASE (e-plus network) the acquiring of an IP address fails. Authentication seems to work, but the ip part end up with a message of good meant advices.
Someone?
Thanks
lrrm
My App: Peg Solitaire
Need a designer? Drop me a line

thanks for your reply. so I'm not alone.
My App: Peg Solitaire
Need a designer? Drop me a line

TV-OUT problem with Nokia N97

when I plug it into TV through CA75U the phone indicates that I plugged a headphones not A TV-Out cable and no video or audio on the TV appears
PLEASE ! HELP

Thank u for the tip, when i connect the cable it regogonise default tv out cable is connected but there is nothing on the screen only a blac screen appeared , please help

How to get money back for Nokia n97?

Hi Guys!
I gave up with Nokia N97!!! I have a lot of problems with it. All of them are known. While this 2,5 months of using the device I was so **bleep** off and felt very uncomfortable while using it! Is that what we paid $700 for?? To see how good it is in the official video commercial and how damn SLOW, buggy and how bad the hardware is? I waited for software update and was hoping to see nice and fast device, oh! and working GPS! Instead - it's still the same "smart" which is most worse on nokia market. That's enough!
So now I have this question: How to get money back for Nokia n97 after 2,5 months of usage? or maybe exchange to n900? I will call to customer care center soon but maybe someone of you have done this already and you can give some tips?
Thank You!
Cheers
Hi guys!

put it up for sale, you have used it for over 30 days nokia will not give you a refund. sell it and buy yourself another device in this case. im giving mine away to a friend. he likes the n97 so its a win win
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Nokia N97 software update V20

All Those out there Running V12 on the unlocked Vodaphone N97. That are now on 02 V20 is now ready for download on the Nokia updater Suite Or Ovi Suite In the UK
Ps don't forget to backup all the stuff on your N97 first on Nokia suite.
The update has cleared loads of bugs from what Phone
Touch screen does not lag or Stick when going down the Screen
Music player has had a make over
Video Player folder has been updated
As has the Picture folder
Ringtone now Rings in the Tone you set. Not the default tone
The home screen looks more cleaned up
There must be Load more treaks that have gone on
but I have not found Yet
Message Edited by loadup on 29-Nov-2009 03:35 PM

updating to new firmware depends on product code which represents your region of purchasing, language pack and if it's branded or not .... so NOKIA releases firmwares and release it for every product code depending on mentioned points if ur product code hasn't the v.21 update, that means that nokia didn't release it for your product code yet or your phone is branded with an operator and that means that you should go to the operator care center
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Nokia N97 synchronization canceled and lost messag...

Hi all, I've a problem with my Nokia N97. I was using Ovi Suite, and trying to synchronize everything from my phone to the computer. The process started fine, but it was taking too long, and after more than one hour of processing, I was forced to leave my pc, and therefore I choosed to cancel the synchronization. It stopped, and after that I closed the application, turned off the computer, and disconnected the phone (I was using the USB cable).
After that, I found that on my phone there was no message at all. Every message and email was wiped. Even email settings were deleted.
Fortunately pictures and videos are still there.
But now I cannot find my messages anywhere.
Please is there someone who could help me?
Of course, I did no backup before.... as you will ask for...

if it can't be recognized in USB mass storage mode from your pc, then Nokia care must replace it in warranty period
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Incoming Phone numbers not appearing on Nokia N97

I was got my Nokia 97 today and I've noticed that when receiving calls, even from numbers I know are not private or blocked, the phone number doesn't appear on the screen or in the call log. I have tried going through all the settings and everything I could think of to try and fix th problem but nothing would help. This is frustrating as when I recieve a call I have no idea who it is from, or who to call back!
Any help at all with this problem would be much appreciated!!
Thanks heaps!!
God Bless you!
Dez xoxo
Solved!
Go to Solution.

1. open log = options = and set it to 30 days
2. if it didn't work, backup your data and press *#7370# ((soft reset))
n.b : of course there's no duplication ... (( open contacts optios and use one memories only sim or phone memory to display contacts ))
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

No firmware upgrade for my Nokia N97 PC 0586701

Yes!!! ...and another thread. I also bought my device from amazon, not branded and for much money. And Yes!!! I'm also waiting for the upgrade.
On the one hand Nokia 's Informatin is: "Neuestes Software-Release für Nokia N97 ist 20.0.019"
(and there is also the firmware 21 out)
And for the PC 0586701 they say "Latest available software for Nokia N97, product code
Version: 12.0.026"
What the f***???
Once I was a satisfied customer and this is my 12th Nokia deivice. The expensivest is the N97. But it's the device with the worst service. It will be my last Nokia and maybe I should better switch to Apple'S iPhone.

your mobile is :
0586701: N97 Germany (DE) CV B
and updates for country variant delays in some countries
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Nokia n97 mini video licence expied

i have a problem with nokia n97 hence got it repaired for nokia care center.
but after getting back, cannot play videos pre-loaded by nokia.they require licence and when trying to get new licence form web it gives error.plz help from where to get videos unlocked.

Did you backup the phone before you sent it for repair.
That would be the only way I believe that you can get the licences back.
If the repair center flashes the handset it wipes out any licences for DRM content.
If this Post is helpful. A click on the White Kudos star is always Appreciated
Last Nokia: Nokia Lumia 800
Current Phone: A Non Nokia Device
Previous Phones:Don't Ask ;-)

Problem Nokia N97: Arabic language in text messagi...

No arabic language exist in text messaging in my phone,although my phone supports arabic language!! please Help!!

we can't discuss changing product code here.....but, r u sure that the new product code is rm-507 and supports arabic ???
i recommend you to install the original product code's firmware
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Nokia n97 arghhh!

hello guys
i am still having problems with my stupid nokia n97 :@
nokia care point installed the OS again. and now i turn on the phone, and it restarts itself.
did any of you have the same problem? or do you have such a problem?
thanks for replies

-No download link is allowed of course, try your NSU or FOTA
-Yes they fixed Nokia Tune bug, but does it deserve a whole upgrade ??? there's no important improvements as i can see
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

My experience with the N97 - "my last Nokia"

Hi everyone,
I know this is a user-to-user support forum but I believe a complaint to be some sort helps users to decide whether the N97 is for them or not. Before you read on, this post will contain comparisons to competitors, so if you hate apples, feel free to ignore me! (Also I don't think users should stop harassing Nokia for what they have done to us - the more complaints the better. Igoring customers is not a very good corporate strategy. Eventually it will take them down - people buy Nokia for quality, otherwise they could buy a rip-off from ebay).
Just skimming over the posts shows me that I am not alone. So let me share my experience with Nokia and the N97. I am too tired complaining about this phone, at least I think my experience has made sure that no-one of my friends and relatives is ever going to buy a Nokia again.
When I bought the phone for then 500 pounds at the Nokia flagship store in London it seemed nice enough. Good camera, decent keyboard and features competitors could only dream of. Unfortunately, that's paperwork. For a start, the much advertised facebook application was completely disfunctional and taking into account that Nokia clearly tried to compete with the iphone (my apologies again for mentioning a competitor) frankly a lame joke. I know a firmware update has somewhat relieved the situation now, but I will come to that later.
Okay, so I have disabled the facebook application. Not a drama, surely the rest will work okay. But then after a week some of the pictures I took with the built-in camera weren't accessible anymore (broken image displayed). Again, I have another camera and I was hoping for a firmware update so I ignored it. I had now started using the joikuspot app to browse the internet on my linux box. Very nice. I started using email a lot on my phone but again was disappointed. I have a £165 ipod touch here. Without kinetic scrolling and an extremely bad UI design, by which I mean the icons and menus (ignoring the graphics flaws all the time) it is no match for the ipod, so what i did was to use joiku spot with my ipod touch. Before that firmware update the N97s browser was also still buggy so I used joikuspot for that too. I was now down to using my £500 smartphone as a wireless modem. What a shame. But I was still hoping for some kind of magic update.
Then finally, I found out about the firmware update. I had to open my phone, check the serial and visit the Nokia website. Unfortunately, the Ovi software and drivers supplied with the phone did not recognize my N97 properly. Something which I think was fixed with the firmware update (anyone seeing a circular dependency here? ) Furthermore, the built-in firmware update over 3G seemed to be disabled. So I made the journey back to the flagship store in London, explaining the problem. I was greeted by an extremly rude employee. Well, I think that's not really his fault, I guess he was just sick of all the complaints. Anyways, I told him that the 3G update was not working and he started to be really patronizing telling me that I wouldn't listen to him (he said it was "working" but "disabled"). Maybe I should have told him that I am a software engineer and that in 99.9% of the cases in which we disable a feature, the reason is that it is "not working". Anyways, he kindly allowed me to use one of their machines to update the firmware "at my own risk", which worked. At no point I have received an apology for the fact that I have paid Nokia £500 to beta-test their products.
Now of course, the firmware update has succeeded, but is all fine? Far from it.... As many report on this forum the N97s battery meter is faulty. Countless times, my phone has just literally died overnight. It even forgets time and date! This is more than bad - every phone I have had so far complained about a draining battery well in advance. I had to dig out my old phone to serve as an alarm clock again - the fact that the alarm clock itself is unreliable is a alltogether different matter... One time the battery died during the day - after doing nothing for 4 hours in my sports bag (started with 1 bar down). When I had to make a call that day, for the first time in I don't know how many years I had to use a telephone box. Progress?!
The firmware update has also barely improved the email client - just a few ui glitches solved. However, the biggest issue at the moment seems to be the weird memory organization. When I buy a phone I don't want to deal with something like the c drive problem. Reinstalling applications on the 32gb partition helps somewhat but why didn't Nokia do that in the first place? Has this phone never been tested?The phone is still way too slow.
I can't comment on the iplayer app - says it needs wlan to work. But the youtube player has crashed every time i used it. And by crashing I mean it took down the whole phone with it. I admit that my ipod crashed a few times too - in just under a year (~3 times). But the reset was straightforward every time. With the N97, the only thing that seems to help is to take the battery out!
Before I forget, the N97 doesn't even work as a phone. In a 30 minute conversation, the call got dropped 4 times. I don't know whether it was because of a calibration issue with the proximity sensor or a more serious problem, all I know is that this is unacceptable!
I am sick of the phone and Nokia's service. The joikuspot app ran out and asks me to pay... I have paid £500 pounds for the bloody phone already. The adobe reader asks me to pay... (somehow it ran out without me even using it). Maybe you see why I am getting angry now - the only use case that actually put the N97 on top of my old phone was gone. What infuriated me even more, is that Nokia bundles this software with the phone. It cannot actually be deinstalled! It just sits there merrily and takes up my hard drive space.
Last but not least, I have written to Nokia already, but not received a response! This is a Nokia forum with Nokia employees following the posts. I would be very, very, very grateful if Nokia could give me a refund. However, with them not even acknowledging the various problems I somehow don't see that coming. I'll probably have to sell it with a massive loss on ebay.
Cheers,
Will
P.s.: I have all the same small issues as the other guys here - slider lock at the side not working etc. You are not alone... Has anyone complained about the music player? I have 16gb of music on the phone and scrolling is impossible! The Symbian OS is so obviously not built for a touch screen that it hurts. Of course they don't put much music on the phones in the Nokia store so people only find out when they get home...
Message Edited by alcroth on 12-Sep-2009 11:32 AM
Solved!
Go to Solution.

hi ! the nokia n97 is a really an amazing device. It keeps up to the promise of live online 24 x 7. I discovered it and wanted to share. Still there are some unanswered questions and if any vetran could help would really appreciate.
i am an user from India. and have the n97 for about 3-4 weeks now. Practically I have been living online 24 x 7 as The list of unexpected issues that a nokia n97 offers seems unending, some of which i am narrating have made me scout on the web to try n search answers.Not that i will be able to action information you provide instantly. My new phone has gone for reparis(sic), so once its back can do that & will acknowledge your replies.
My Quests:
1. First things first! How to request for & get refunds for a Nokia Phone in India.
2. Is there a touch querty as an input method? like windows mobile ? Request Know How. I now seem to agree to the feedback on one of the blogs.. that nokia designers feel that the average size of user hands would be that of big people & fingers like a japaneese teen. The physical keyboard does not seem to offer any additional functions other than text input !
3. Predictive text where in the touch screen menu, the words dont get auto completed. This increases the number of taps/input strokes. Is the n97 intelligent & learn words from sms, contacts, emails. my blackberry does so. Request Know How & any options to edit custom dictionary. Auto Punctuation ? Am i expecting too much already ?
4. Single hand use of phone impractical using touch pad t9. Entering alphanumerics on the physical querty is a nightmare... Request Know how on tips & tricks.
5. Green tick yes or v button on top left of the text input screen. friendly again only for big handed people. Could this have been at bottom right. Is alternate screen for text input touch t9 available? Requested Know how.
6. Unnecessary taps additional taps alomost in all menus...for eg.. sending a biz card from n97 requires 5 taps... in the other mobile phone systems it can be done in 3 taps. Requested Knowhow for shortcuts.
7. Can In a nokia we get a view of the entire events as single thread.... No Provision for search display against keywords upon I can get call logs, messages - Here in Nokia, no search filters / advanced search and all searches results plotted to applications vs person/events. Requested Know How if it can be done like blackberry / windows mobile.
8. Copy & Paste across applications. eg. Select text from web page copy n paste on message application.... possible on Nokia...? Requested Know How
9. Call& Event Logs e.g Missed calls. If there are 5 missed calls the log will show the last called time only. In most other mobile systems Blackberry, windows each event is logged against a user. Requested know how on how this is handled in Nokia.
10. Lag in picture display upon call. Number displays first and after few seconds lag the pic pops up. Is this normal & acceptable ? Other windows / rim devices show it instantly.
11. When will Nokia enable usage of Native clients like google talk, yahoo like blackberry, iphone ? Any know how on possibility of release. Any equal alternatives suggested for n97. Tried Nimbuzz, Fring, Ebuddy. Miss the chat message notification icon on home screen, notification on the chat messaging icon, sound, breathing lights.
12. Is there any planning for better email client? Likely Release dates?
13. The Java App for GMAIL on blackberry shows an indicator on icon in addition to customised alert setting tone & breathing light for new messages. Retreiving Emails is consistent & auto on other devices. The Nokia Does not seem to auto refresh + No Notification. How is it handled on Nokia ?
14. Can user friendliness be something where we can do actions with a contact or on contacts screen single view... e.g see contact on google map, Help on contacts screen/n97 help, lookup contact on server, filter by category. new address, new group, view, edit, delete, activity log (incl sms, mms, email, calls), call, sms, mms, email, send as attachment, send as im, add a custom ring tone, add picture, options - sort by, separators, sync settings, actions, switch
applications, exit. We have seen it on inexpensive phones. is it possible to be done on Nokia?
SOME OF MY STILL UNRESOLVED PROBLEMS Post upgrade to ver 12. Did you also face similar bugs/issues?
15. Contacts inaccessible – “Memory Full Error”. No other applications were active at the time of the error. Just unable to reach any of my 3500 contacts through the contacts options & do anything.
16. Pbk2 error upon selecting contacts in the messaging application.
17. Audio Delay upon receiving a call. No Sound upon connection of incoming call. Especially if picked up too fast.
18. Shows as searching for network constantly many times a day. We have 2 n97s & observed that both n97 almost have similar timing of network loss. Whereas, our other devices like blackberry do not show any weak signal signs.
19. GPS Lock. Keeps searching for GPS locks constantly i.e Drops connection to GPS network frequently.
20. Unpredictive battery talk time, standby & required Charge time.
21. Voice inaudible at other end, when using loudspeaker & especially during calls from moving vehicle.
22. Camera:
a. Picture clarity issues. Secondary camera highly pixelated. Primary camera shows light flooding on pictures. Clarity Missing.
b. Erroneous Time stamp on images.
c.Lens Cover Started to show minor scratch pressure.
23. Ovi Suite recommends erroneous updates for E.g Maps 3
24. Text Input touch t9 screen freezes / Hangs, especially when entering special characters like period(.), comma(,), exclamation (!) etc
25. Selectively & at random contact Name not displayed on Caller ID (sometimes)
26. Selectively Message & Message delivery display number, instead of stored contact names.
27. Sync Issue, All contacts not synced always.
How to sync "categories" field as stored in outlook or how to map custom fields to Nokia.
28. Format Mass Memory error, Unable to format. Unable to delete specific files.
29. The auto lock... When attempted to unlock with querty out .. it still opens in portrait mode ?
30. SMS Logs Not updated. e.g any sms sent before storing a contact.... after storing or adding
contact the number does not get automatically updated to the name. It reflects the number still in the logs.
31. Picture caller... The face is half cut ..Looks weird on most images... as the number is not transparent. In landscape mode there is enough space on the screen to put up the answer or reject buttons and displaying the numbers.
32. Browser will close on its own & return to menu or home screen.
thanks in advance for your time to stop & read. Pls do send any information that you think will be useful to me for making the n97 do some work.
NEW additions:
(tested on another n97)
33. Predictive Text :
Usage for auto word completion only on physical keyboard, when the Dpad down key is used it throws up options but the way the scroll is designed you can see the full word and one makes mistakes.
34. another strange behaviour is on the text input... this was on an email i was trying to reply. the stylus touch will paste the last keyed in word !! we wonder why.
35. and while showing off the second n97 we have (again 3-4 weeks old) - we were asked how much did we pay for this second hand unit - 50% off .. apparently the comment as the surface has got scratched very badly.
i hope the info is good use to others who want to take the risk of buying this device

How to synchonize with Nokia N97?

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