How to synchronize the new product I bought

I ordered ER suite 7.0 from palm store. I've been trying to synchronize it to my handheld palm tx but it's not working. I remember I downloaded a trial pack of ER suite 7.0 which is already expired. I cannot enter my new device ID to have my newly bought product working.
Post relates to: Palm TX

Is the trial version still on your TX? You may want to delete the trial version on the handheld and then try to install the paid version.
Go to the home screen on your TX. Tap in the upper left corner. Select delete, then scroll down to find the program. Highlight the application and tap on delete.
Once you delete the trial verrsion, use quick install or install to sync the new program to the TX.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/SRVS/NUA/launchTab.asp?t=home&fn=tungsten&mn=tx&cn=unlocked
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705

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