How to take advantage of our promo for this product CC prepaid for one year?
When I try to buy CC prepaid for one year I I get the following message
You're already subscribed to the Creative Cloud Student and Teacher edition (one-year). See your plan details.
Want to take advantage of our promo for this product? Please contactCustomer Support to see if you qualify.
And then I get routed to this forum which is super annoying! This does not help me with my specific details and causes me to spend a lot of time trying to figure out how to buy a product ?! Just send me to a sales rep that can IMMEDIATELY answer my specific questions.
Upgrade single to all Cloud http://forums.adobe.com/thread/1235382 may help
Similar Messages
-
I have had Ai6 and Ps6 for over 1 year. whats the issue? I cant get in touch with anyone. Should I cancel and open another account?
Upgrade single to all Cloud http://forums.adobe.com/thread/1235382 may help
-
TCS 2 on Windows 7 - "Licensing for this product has stopped working"
I just spent the last 6 days (since 4/8) with Adobe Technical Support. I have a Dell Latitude 630 Laptop running Windows 7 32-bit. For no reason at all (as is usually the case), RH8 crashed after I ran spell check. Unfortunately, unlike all the other times, it would not restart. The error message box I kept getting (and 4 says later am still getting) is "Licensing for this product has stopped working". The only thing I've learned from this 4-day ordeal is that no one at Adobe Technical Support knows how to do anything but uninstall and reinstall this product. And, for some reason, Adobe has released this software fully aware that it will not completely uninstall using Windows 7's uninstaller - You must also then run both the Windows Uninstaller Cleaner (after downloading & installing it) and their own CS3 Uninstaller Cleaner.
After doing that twice (completely uininstalling and reinstalling), and waiting for 1) the first tech to open a case - it took him 4 days; and 2) the "top level" of support to contact me - that took 2 more days. After telling me how to completely uninstall the suite (yep, that's her fix, too), she has just advised me that the SW won't run because my computer is on a Domain. Yes, my company requires that all of our computers be connected to our Domain. What company doesn't?What is also interesting is that none of my co-workers, who are also running Windows 7, have had this problem. How many of you are successfully using TCS2 on Windows 7 32-bit AND are on a Domain? I'll bet that there are a lot of you out there. Congratulations to you all for still being able to do so! I envy you.
THE FIX: (And this is from Adobe's top level of support, or so I was told.) I've been told that I must create a Local User Account on my laptop that has Admin privileges but is NOT on a Domain, and install the TCS2 software onto that account. This will fix my problem. Interestingly, the first tech had me log onto his Adobe software that allowed him to see my desktop. Didn't he see that I was on a Domain? Or maybe he just isn't privy to this information because he's not high up enough.
I hope that this information keeps at least 1 other person from having to go thru 6 (or less or more) days of repeating your problem to countless Adobe techs who all tell you to do the exact, same thing. And, of course, hearing each one apologize for "the inconvenience" and being "so sorry you are experiencing difficulties".
Here a thought - Don't release your software until it works.
Here's another thought - Don't claim that your software works on a platform until it actually does. As my co-worker Ed says, "Got an Issue? Get a tissue!"
Cheers,
Critterlover1075Peter,
The higher-tiered (supposedly) Tech had me go to that Web page and follow those instructions earlier this week. I followed all of them, and still had the same problem. That was when she told me that the problem is because my laptop is connected to a Domain (see first post).
4/15/10 Update: My IT support gave me the password to log onto my laptop using the Administrator logon. This login is not connected to our Domain because it is used by our IT folks to troubleshoot problems with the laptop itself. I installed only Acrobat, RoboHelp, and FrameMaker from this login last night. Then I opened Acrobat 9 and "updated" everything. RoboHelop 8 now works (and it is accessible from my regular login), but FrameMaker is now giving an error message, something about the dictionaries, and it does not open. Here is the error dialog being thrown now by FrameMaker 9:
I have updated my case with this info and the screenshot of the error dialog. If you know what is causing this error in FM, please let me know what to do to fix it.
Thank you for your help!
Marlo -
Want to take advantage of your promo for Creative Cloud. I am currently a member. Can I qualify?
Want to take advantage of your promo for Creative Cloud. I am currently a member. Can I qualify?
Hi Jlaite,
Please go through the options & eligibility at
http://www.adobe.com/products/discount-software-coupons.html?promoid=KAWQR
http://www.adobe.com/products/creativecloud/faq.html
Hope it helps you.
Regards,
Rajshree -
I previously installed Adobe Photoshop CS4 on my Macbook Pro. My hard drive crashed, and I had to get a new hard drive replaced. Now upon trying to reinstall CS4 from a backup copy CD (with licensing, serial number available), I receive an error 6 stating that the "licensing for this product has stopped working". Has anyone experienced this or know how to troubleshoot? Any advice appreciated. Thank you.
Error "Licensing has stopped working" | Mac OS
-
I recently tried to use Photoshop CS4 that I have on my computer but I get the message:"Licensing for this product has stopped working." I have the serial number but not the media. How can I use this version?
You can get the installer here: Download CS4 products
It will install as a fully functional 30 day trial. Entering your serial number will convert it to a permanent version, Standard or Extended, depending on what serial number you purchased.
If you still have the license problem. get back to me with your OS details and the error code.
Gene -
my older iPod my husband wants to use and his netbook does not have cd drive. How do I down load iPod and iTunes info for this product so he can now use it?
Your question(s) is/are a little hard to understand. So your husband has an iPod as well as a netbook and he wants to be able to sync iPod with this netbook is that correct? If so, he'll need to first download and install iTunes assuming the netbook is running some version of Windows such as 7, Vista, or XP.
http://www.apple.com/itunes/download/
As for importing or ripping music, he'll have to either use an external CD/DVD drive that is attached via USB or rip the songs to another PC you have with a built in CD/DVD drive. Once you have imported them to the other computer, you can transfer the songs to an external hard drive or to his iTunes library via Home Sharing.
If this isn't quite what you were looking for, please clarify.
B-rock -
How tError: 150:30 "Licensing for this product has stopped working"
How can I resolve this...
Error: 150:30 "Licensing for this product has stopped working" (Popped up when I tried to open an emailed jpg with Photoshop CS4). Restarted computer (iMac OS 10.9.5). No go. Message directed me to contact Adobe. How do you get a real person on the phone?It's a common error. The best fix is to reinstall Photoshop CS4 from the discs.
If you do not have your discs, download the installer from here and have your serial number ready.
Download CS4 products
Gene -
When launching PS I get an error 150:30 "licensing for this product has stopped working". Does anyone know how to fix this? downloaded very recently from Creative Cloud
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
hi there
i was trying to install latest itunes it gives error
the configuration data for this product is corrupt contact your personal support
how can i fix it and what is the reason for this error(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
How can I fix error code 131:4? Licensing for this product stopped working. I have windows vista home edition and CS4 Design Premium. I downloaded licensing zip file for windows but I can't seem to get it to launch. Look forward to help from anyone
Steve,
I appreciate your answer. While it might work, I'm a bit hesitant to remove the other programs as a possible solution since they are all currently working.
With Acrobat 9 Pro failing with the OS 10.7 upgrade, I'm hoping that there is a less severe solution.
Since the trigger appears to be 10.7 and may have something to do with the discontinued support of Rosetta, I could be spending a few hours working on a reinstall without a change. Yes, it might work. The "might" is the part that makes me hesitate.
Is anyone else out there on OS 10.7 and running Acrobat 9 Pro? Any issues with anyone else?
Thanks Steve. I do appreciate your offering a solution. I may end up trying it if nothing else comes together.
Mark -
I bought a Elements 12 Software bundle 3 weeks ago. How do I redeem the other part of the product I paid for?
I bought a Elements 12 Software bundle 3 weeks ago.But I only redeemed,'Premier Elements' with the code it gave and had a separate code for Elements 12 , wich I wrote down but did not use at that time. Now I have made space on the PC, I want to download the Elements 12 part of my bundle but its proving impossible. How do I redeem the other part of the product I paid for? The serial number retrieval code, from the card I bought comes up as Invalid now.Serial number and activation chat support (non-CC) may help
http://helpx.adobe.com/x-productkb/global/service1.html -
How to fix "Licensing for this product has stopped working - Error 150:30"?
I cannot pen PSE or Bridge. It get the message "Licensing for this product has stopped working - Error 150:30".
I assume it is because I recently upgraded my Mac to Yosemite.
What do I need to do to be able to open PSE again?
Thank you.Thank you. I appreciate your tips. I tried solution 5 and it doesn't work.
The rest is essentially gibberish to a basic user like myself. I have
neither the expertise nor the confidence to go into these folders and start
mucking around in there. Can I please have someone call me and guide
through the necessary steps. My number is 06 46 40 94 39 (Location: France).
Cheers.
Michel Payen-Dumont & Nancy Feyerer
www.gaulejac.blogspot.com
Tél.: 05 53 50 72 80
M: 06 46 40 94 39
N: 06 45 29 59 40 -
After sucessfulling installing the SharePoint Foundation 2013, when i try to access the Secure Stored Service Application i get the below error
11/16/2012 18:13:02.84 w3wp.exe (0x1774) 0x15E8 Secure Store Service
Secure Store g0n6 High The trial period for this product has expired or this feature is not supported in this SKU. b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84 w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
General 8nca Medium Application error when access /_admin/sssvc/ManageSSSvcApplication.aspx, Error=The
trial period for this product has expired or Secure Store Shared Service is not supported for this SKU. at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.Execute[T](String operationName, Boolean validateCanary, ExecuteDelegate`1
operation) at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.IsMasterSecretKeyPopulated() at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.SSSAdminHelper.EnsurePrerequisite(SecureStoreServiceApplicationProxy
proxy, String& errorMessage) at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.InitializeGridView() at Microsoft.Office.SharePoi... b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84* w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
General 8nca Medium ...nt.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.OnLoad(EventArgs
e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84 w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
Runtime tkau Unexpected Microsoft.Office.Server.ProductExpiredException: The trial period for this product
has expired or Secure Store Shared Service is not supported for this SKU. at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.Execute[T](String operationName, Boolean validateCanary, ExecuteDelegate`1 operation)
at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.IsMasterSecretKeyPopulated() at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.SSSAdminHelper.EnsurePrerequisite(SecureStoreServiceApplicationProxy
proxy, String& errorMessage) at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.InitializeGridView() at Microsoft.Office.SharePoint.ClientExtensions.SecureSto... b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84* w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
Runtime tkau Unexpected ...reAdministration.ManageSSSvcApplication.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84 w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
General ajlz0 High Getting Error Message for Exception System.Web.HttpUnhandledException
(0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Office.Server.ProductExpiredException: The trial period for this product has expired or Secure Store Shared Service is not supported for this SKU.
at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.Execute[T](String operationName, Boolean validateCanary, ExecuteDelegate`1 operation) at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.IsMasterSecretKeyPopulated()
at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.SSSAdminHelper.EnsurePrerequisite(SecureStoreServiceApplicationProxy proxy, String& errorMessage) at Microsoft.Office.Sha... b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84* w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
General ajlz0 High ...rePoint.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.InitializeGridView()
at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint,
Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.Htt... b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.84* w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
General ajlz0 High ...pApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) b3b6e19b-7de2-e016-ad32-0fc975829ef0
11/16/2012 18:13:02.86 w3wp.exe (0x1774) 0x15E8 SharePoint Foundation
General aat87 Monitorable b3b6e19b-7de2-e016-ad32-0fc975829ef0
Is it a bug or any issue in configuration?
Raghavendra Shanbhag | Blog: http://moss-solutions.blogspot.com
Please click "Propose As Answer " if a post solves your problem or "Vote As Helpful" if a post has been useful to you.
Disclaimer: This posting is provided "AS IS" with no warranties.Hello
something should be related wuith this service, take a llok at my visual studio output whne I try to deplay and autohosted sharepoint app: (anyone can help)
1>------ Build started: Project: MySharePointAppWeb, Configuration: Debug Any CPU ------
1> MySharePointAppWeb -> C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\bin\MySharePointAppWeb.dll
2>------ Build started: Project: MySharePointApp, Configuration: Debug Any CPU ------
2>C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\Web.Debug.config(34,4): warning : No element in the source document matches '/configuration/connectionStrings'
2> Transformed Web.config using C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\Web.Debug.config into obj\Debug\TransformWebConfig\transformed\Web.config.
2> Auto ConnectionString Transformed obj\Debug\TransformWebConfig\transformed\Web.config into obj\Debug\CSAutoParameterize\transformed\Web.config.
2> Copying all files to temporary location below for package/publish:
2> obj\Debug\Package\PackageTmp.
2> Packaging into C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointApp\obj\WebDeploy\MySharePointApp.Web.zip.
2> Adding sitemanifest (sitemanifest).
2> Adding IIS Application (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
2> Creating application (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
2> Adding virtual path (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
2> Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp).
2> Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin).
2> Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\en).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\en\Microsoft.IdentityModel.resources.dll).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\Microsoft.IdentityModel.dll).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\Microsoft.IdentityModel.Extensions.dll).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\Microsoft.SharePoint.Client.dll).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\Microsoft.SharePoint.Client.Runtime.dll).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\MySharePointAppWeb.dll).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\MySharePointAppWeb.pdb).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\packages.config).
2> Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Pages).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Pages\Default.aspx).
2> Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Scripts).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Scripts\jquery-1.7.1.js).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Scripts\jquery-1.7.1.min.js).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Scripts\_references.js).
2> Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Web.config).
2> Adding ACL's for path (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
2> Adding ACL's for path (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
2> Adding declared parameter 'IIS Web Application Name'.
2> Package "MySharePointApp.Web.zip" is successfully created as single file at the following location:
2> file:///C:/_works/visual%20studio%202012/Projects/MySharePointApp/MySharePointApp/obj/WebDeploy
2> To get the instructions on how to deploy the web package please visit the following link:
2> http://go.microsoft.com/fwlink/?LinkId=124618
2> Sample script for deploying this package is generated at the following location:
2> C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointApp\obj\WebDeploy\MySharePointApp.Web.deploy.cmd
2> For this sample script, you can change the deploy parameters by changing the following file:
2> C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointApp\obj\WebDeploy\MySharePointApp.Web.SetParameters.xml
2> Successfully created package at: C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointApp\bin\Debug\app.publish\1.0.0.0\MySharePointApp.app
3>------ Deploy started: Project: MySharePointApp, Configuration: Debug Any CPU ------
3>Active Deployment Configuration: Deploy App for SharePoint
3>Uninstall app for SharePoint:
3> Skipping the uninstall step because the app for SharePoint is not installed on the server.
3>Install app for SharePoint:
3> Uploading the app for SharePoint...
3> Creating a trusted root authority in SharePoint for IIS Express.
3> Installation is in progress (00:00:00)
3> Installation is in progress (00:00:01)
3> Installation is in progress (00:00:02)
3> Installation is in progress (00:00:03)
3> Installation is in progress (00:00:05)
3> Installation is in progress (00:00:06)
3> App failed to install, cleaning up...
3> App installation cleanup failed due to errors. Please see the app on the SharePoint site’s “Site Contents” page for details.
3> App installation encountered the following errors:
3>
3> @"Error 1
3> CorrelationId: ceeeafab-3834-40ea-b360-c29d103e2248
3> ErrorDetail: The remote hosting service is not configured.
3> ErrorType: Configuration
3> ErrorTypeName: Configuration
3> ExceptionMessage: The trial period for this product has expired or Secure Store Shared Service is not supported for this SKU.
3> Source: RemoteWebSite
3> SourceName: Remote Web Site Deployment
3>
3> @"Error 2
3> CorrelationId: ceeeafab-3834-40ea-b360-c29d103e2248
3> ErrorDetail: The remote hosting service is not configured.
3> ErrorType: Configuration
3> ErrorTypeName: Configuration
3> ExceptionMessage: The trial period for this product has expired or Secure Store Shared Service is not supported for this SKU.
3> Source: RemoteWebSite
3> SourceName: Remote Web Site Deployment
3>Error occurred in deployment step 'Install app for SharePoint': Failed to install app for SharePoint. Please see the output window for details.
========== Build: 2 succeeded, 0 failed, 0 up-to-date, 0 skipped ==========
========== Deploy: 0 succeeded, 1 failed, 0 skipped ========== -
CS4 'Licensing for this product has expired'
This problem relates to a new install. Taken just about the entire weekend to get this problem sorted and still no closer. I have the trial DVD and trying to get to grips with it for evaluation. It's loaded fine on my desktop, but my laptop...totally different story.
I get a message 'Licensing for this product has expired' and I can't run that program. However its only in some programs in CS4 not in all, as other run fine but after doing a reinstall to fix it, the problem just seems to moves to another program; so first time I got it on Illustrator and Dreamweaver and now after reinstall it changes so now its on Flash and Contribute, but all other programs work perfectly well (this has happened 5 or 6 times, Ive reinstalled that often!).
1. I run Vista Home Premium on a new powerful laptop that exceeds all requirements with plenty of spare disk space. Its so new (prob 6 weeks old)that there were just a few new programs on (Office '07 and couple other programs, no Adobe programs except Reader 8.0)
2. The laptop was partitioned by me c=vista d=docs p=program files, and its here on P that I've loaded CS4. I have this same set up on my work desktop which is identical in processor (intel core)and memory/RAM to the laptop and runs CS4 perfectly and was installed from the same DVD (trial version bought from Adobe for evaluation). Problem is need it on the laptop to complete the evaluation, being away from the office
3. I've never moved the installation, its just stayed on P
4. I've not restored
5. I've validated no hardware issues via diagnotics and bad sector checks with professional tools, all other programs work prefectly
6. I check Flexnet is working and started (set to manual)
7. Yes I have permission all run as adminstrator etc..,
8. I've tried running the CS4 programs from Program files/application - makes no difference
9. I've uninstalled (using control panel/uninstall and then the remove tool found on support at http://www.adobe.com/support/contact/cs4clean.html) and reinstalled as well as uninstalled and reinstalled via desktop following support tutorial (http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403963) makes no difference other than moving the error to another program
10. Yes I made sure no other program could interfere during install closing all anti-virus and programs in start-up which might effect this
11. I did try using the adobe support advisor tool - gave no answers or log, and our software supplier said even Adobe reckon its a rubbish tool..
12. Finally I did run the Licensing Repair Tool - no effect (run several times, after reboot)
13. As the disk had just run on my desktop I have to presume the DVD is fine, but cleaned it anyway and it looks fine
I'm out of ideas...I'm experiencing the same problem.
I'm running Windows XP, sp3
uninstalled CS3 so that I could install CS4
install appeared successful, but launching any product produces error message "Licensing for this product has expired"
I called installation support and found they inspire zero confidence. Two techs gave me two different answers, when I asked where the steps were documented the answer was they aren't and no we can't send them to you via email. The supervisor said, "we just try something, if that doesn't work call back and we'll try something else." She, at least, pointed me to a couple of TechNotes.
Here's what I have tried so far:
I've run the Licensing Service Update
I've followed the steps for Solutions 1, 2, 4, 5 in TechNote KB405970
Neither worked, so I have uninstalled CS4 and am about to try more drastic measures.
Does anyone know if the CS4 Clean Script will solve this problem? KB406241
The suggested last resort is to uninstall ALL Adobe applications (I use several in addition to CS4: FM, LR, Elements) and to follow the steps in KB401401. This involves running the CS3 Clean Script. Installation support said to run it twice at level 2 and twice at level 4 (nuclear).
I foresee that this will take hours. So any suggestions that will save time and solve the problem are very welcome.
Thanks,
Patti
UPDATE: 6/8/09
Hours of wasted time. But finally working. The problem seems to have been a serial number that had, indeed, expired. As an Adobe Partner I have a couple of different serial numbers and the one I tried locked me out. As this was the first time I had installed CS4 on this system it didn't occur to me that it was a date issue. It seems that smartcat's post of 1/22/09 would have been good to try.
But no, I was working with installation support and so uninstalled everything, ran CS3 Clean Script and reinstalled. A further problem was caused by being told to install a trial version as English (International). If you have a US serial number you must choose English (US) or it will not recognize the serail number as valid.
Lesson learned: I need to keep better track of my serial numbers. Feature request: Adobe, please don't lock us out when serial numbers have expired. Provide an option to deactivate and enter a valid serial number.
Sigh,
Patti
Message was edited by: PattiSokol
Maybe you are looking for
-
Hi , All I got problem when i am using solaris for the first time , i have a leptop DELL Inspiron 6400 with 1 GB RAM and 2GM CPU , when i boot the solaris from DVD after i choose SOLARIS from the black window the next step when he showing the device
-
Hi, I have a Synchronous process which deletes data from the table and then invokes an Asynchronous process that merges data into the table. We noticed that it takes few minutes to finish the merge and in those few minutes the table is empty as the d
-
Do you want to save changes button code
Hi guys, Quick question which I was wondering if anyone could help me out. When a form has changed and you press the x button you get the message do you want to save changes? with a yes or no option. Is it possible to put code in to trigger of these
-
Why do I have to Sign In to use my product?
Why do we have to ask the community (which basically is quite ignorant) our questions when Adobe has the answers? We buy the product from Adobe, but have to ask people who don't really have a clue how to solve the problem. Why can't we ask Adobe? Hav
-
hi there, I use to upload and dl files from the PC, but now I have to do it in a server. I know the basic format for it. But when I execute it. I get. these # symbols, reason for it is because it's a tab-delimited file. the READ DATASET reads the # a