How to talk to a real person?

Hello,
I've looked on the contact us page a couple times, everything just redirects to more pages that do not seem to help. How do I call to talk to someone regarding billing? I recently merged my wife's plan with my previous family plan and was assured (with actual numbers displayed on a screen) that the billing would save us money. So far, it appears to cost us significantly more than the previous two plans we had (with two lines of unlimited data, to boot). Even if you discount the two unlimited plans to 2GiB of data, our new plan is only 6GiB combined, and approx. 30 dollars more than the previous separate plans.
If this is not actually, cheaper, I'd like to know how to reverse the damage Verizon store sales personnel did to our accounts and get back to what we had. I feel extremely ****** off, and the fact that I cannot find a number to call customer service does not help in the slightest.

Starting with your last statement,  you will not be able to switch her back to her old plan. It doesn't exist anymore. Also if this is your first bill after the switch it's gonna have prorated in advance charges and it's possible there will be a refund in her old account.
As far as contacting VZW there's a big olé "contact us" button at the top of this screen....then in the middle right click on phobe, then account, and it shows you the number 8009220204. Dial and follow the prompts. Easy peasy.

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