How to tell if a Lumia 925 is connected to 3G netw...

Hello, On my old Nokia E7, when I select network mode to "3G only", the tower icon changes to "3.5G".
On my Lumia 925, when I'm selecting "Max connection speed" to "3G", there is an "E" beside the tower icon, not "3G".
Why?
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I called up my mobile operator's helpline regarding this, I'm so impatient
Turns out I did not have 3G services activated on my number.
They activated the 3G thing for me, asked me to switch off the phone and turn it back on after 5 minutes.
I did that, and I think I'm on 3G now, web pages are opening instantly, the speed has increased a lot.
However, I still don't see "3G" beside the tower.
Now it doesn't even show "E".
It shows "H".
What is "H"?

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Lumia 925 usb connection

Hi,
I'm having problems connecting my new Lumia 925 to my computer which I really want to do as I can't transfer any music to it at the moment. When plugged in & I click on 'add phone' Nokia suite, it says that my phone isn't in USB Connectivity mode. I've been all over this phone & I can't find this option. I fear that all though I now have a smart phone, I'm not so smart!
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Hi,
Nokia Lumia windows phones are not compatible with Nokia Suite.
You can either direct use explorer in windows to drag n drop files in the phone or use the Windows Phone for desktop app.
Best Regards,
Ayushmaan
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Lumia 925 problems

If I press the camera button, the starts to open the camera, but then goes back to home screen, so I can't open the camera, I have done following
1. Taken all the camera apps out of the phone = still the same.
2. Hard reset the phone = still the same.
Any suggestions ?
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I have the same problem, but after I did a hard reset on it using the tutorial playfuldroid.com/tutorial-how-to-hard-reset-nokia-lumia-925/ , but phone stuck at the exclaimation mark screen all the way until the battery is completely drained off. What's going on!

Can I switch to 3G connection with my Lumia 925?

Lumia 925 no connection to 3g
Moderator's note: We amended the title of this post as we moved it to the most appropriate board.

Which network operator do you use, in which country?
Do you use a cut SIM or an original Micro-SIM?

Lumia 925 gorilla glass replacement, how much that...

I drop my lumia 925 and it has a small white spot it looks like a scratch and I want to replace it, how much it cost? From Philippines.
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There is no way anyone here can tell you that, prices vary by country. You need to check with your local Nokia Care Point.

How to switch off 'Cell Info' in Lumia 925

I recently bought Lumia 925. I am getting constsnt messages pertaining to 'Cell Info'. They keep on appearing once in every few seconds & pile up in a huge number. You can not make a call unless you acknowledge all of them, which takes huge time, alternatively I have to switch the phone off & on & make a call after re-boot!!
I was using Nokia E 63 earlier. It had a setting facility for 'Cell Info' on or off. I do not find any setting facility for 'Cell Info' in Lumia 925.
Please guide me how to set the Cell Info off, or I will have to discard this Lumia 925

Thanks everybody for the suggestions!
a) I tried with SIM of other service provider : There were no troublesome flash messages. b) I contacted my service provider: Airtel: After trying for tremendous patience with support number 121, somehow I could convey the message about what was happening. My call was transferred to a senior person, who promised me that these 'Flash' messages would stop in half an hour. It did not happen. Once again through 121, once again the promises, nothing happens. I personally visited Airtel support centre. Again nothing happens. c) I tried my old E 63 & switched off Cell Info with the same SIM. I am not able to use Lumia 925 because of Flash messages accumulating every few seconds.
Conclusions: I have to change my service provider Or Phone Or Both. – Now I may go for the last option with frustrations.

Lumia 925 swtiches off all of a sudden

#NokiaIndia i hope at least you will hear my plea , in the month of december 2013 i got a Lumia 925 as a Birthday gift from my sisters. It worked fine , i loved each and every feature in that phone in fact it was an amazing change from my samsung S3 . Sadly right after 12 months while using an app, My phone just got switched off and it never is On till date. So immediately the very next day as any other Nokia Customer would do , I just went to the #NokiaCare , Explained to them about all the issues and i was ready to pay for all the damages just to get my phone back in Hand They registered and wrote all my issues with details, asked to pay an advance of Rs 50 to find out the issue and let me know. After a couple of hours I had to call back myself to the customer care unit and find out the update. They asked me to come to the service care, once I reached the service care I was taken by surprise, The Manager from the Koramangala service centre delibrately put a pin between the screen and body of the phone and says your screen has been damaged and you need to pay 12,000 rupees as the screen and touch are in built, Later after few mins the technical person who diagnosed the phone came out and says due to water log problem the phone is not re-booting, If that is the problem you need to pay 4500 Rs.
I asked them if this can be fixed and they were not sure if they could do it or not. With a hope I had given my phone would be reapired and I get a callr 4-5 days just to tell me that the screen is shattered from the inside and the hardware has been crashed , Then i asked them for the estimate they gave me a sum amount of 15,000, Where Rs 10000 for replacing the harware component and additional 500rs as service cost . I asked them about the warranty and they told me warranty can't be used to cover physical damage . . Suddenly to my horror one of the Service agent gave me a call and tells me ''Sir sorry to say this Only your phone screen can be repaired and not the hardware component'' . I asked them ''What's the use of a phone which i can't use to make calls'' . they just give me a reply saying ''I Don't know'' . I Wonder how did #Nokia Service Agents instead of treating a Customer as King as well as satisfy them with their complaints say something like that ? I Believe #NokiaIndia #Nokia #Lumia is known for their durability . Depressed and Unhappy i went to the care center they gave me back my phone , Giving it a look i found that the casing wasn't done properly.SO my question is why do I have to to shell out Rs 15000 while I can get a new phone for 25,000 Rs onine. Its not like i broke the phone into two and gave it to the #Nokiacare just to do some miracle and get it back alive . Its totally a functioning phone , Really Disappointing customer care service firstly , charging a bomb to the customer just to repair it . JUST 13 months OLD PHONE WORTH 30K .. Am i supposed to just forget the phone ?? or do i get any justice at all ? But seriously thanks to the amazing Nokia Care agents who Indirectly asked me to just forget my phone . Really disappointing , I pray that no one should go through a situation just like this . Spending a Bombshell for the phone and the company themselves can't repair what they made ... Hopefully someone serves justice to Customers who would have faced similar experience from the official #Nokia #Nokiacare service executives . Or does it just happen in India because of the emotion-less Service agents that i encountered with . #Nokia #Lumia #NokiaIndia #Microsoft. Hope this goes Viral and my phone gets replaced or repaired .
Thanking you
Unhappy Customer

Hi, Babuska. Welcome to our community! Sorry to hear your story. However, since this is a peer-to-peer community, we suggest reaching out to your local contact center for further assistance regarding this matter.
Thank you for understanding us!

Problem with Nokia Lumia 925

This is what i encountered with my nokia Lumia 925 after 3 days of usage, i am not sure anyone besides me, facing the same problem.
- Overheating, after taking few photos, the phone feel a sudden of heat near the camera.
- Freeze, the phone freeze sometimes, and auto turn off the wifi, when you open it, it says you need to restart the phone, before can turn on the wifi.
- Music + videos apps, when you swipe your music in the apps, the apps freezes, but music still playing. Frustrated when you trying to change tracks.
- Video, i transfer some of my video via windows 8 to the phone, some of it lagging while playing the video. i have try numerous video format, it is still the same. I think it is a software problem. It works fine on my old lumia.
- Auto reboot, my phone has been reboot for 2 times, one time is after a called,another one is after i finish using my wechat application.
Lastly, i love lumia 925, i think the design and the pictures capability are what i really in love with, but i hope someone from nokia could tell me how to solve the above problems.

Hi, Di_vico. Does this mean you are not using the case anymore? Do you have a Lumia 925 as well?
As the concern is present with a case on, try doing the below steps. Let's check if these will correct it.
1. Press and hold the volume down and the power buttons at the same time until you feel a vibration (about 10-15 seconds). Your phone will restart automatically.
http://www.windowsphone.com/en-ph/how-to/wp8/phones-and-hardware/restart-my-phone
2. Check that your device is running the latest software version. Go to Settings > phone update.
http://www.windowsphone.com/en-ph/how-to/wp8/basics/how-do-i-update-my-phone-software
Make sure that all the system apps are updated. You can go to Settings > applications > store > check for updates. You can also scan the QR codes from the below link:
http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
Keep us posted.

Lumia 925 only left side speaker working ?

Hi , im having a problem , i bought an used lumia 925 few months ago , and i didnt have any problems hardware wise except this..
When i play music i can hear it only through he left part of the speaker on the phone's back.
If i try and put my finger on the right side ,, nothing happens . If i cover he left side , i block all the sound output. Can someone tell me what should /could i do , on my own ? Thanks

Good day, arsaboss.
We understand where you're coming from. How's the phone doing? Did something happen to your phone that possibly cause such behavior? Any fixes you've tried like press and holding both the volume down & the power keys for 10 seconds or a reset under Settings> about> reset your phone?
When was the last time you updated your phone's software? Can you confirm that you have the latest one by checking if 'Lumia Cyan' is shown under Settings> extras+info? How about your system apps? See: http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082. By the way, where are you located?
Keep us posted.

Nokia Lumia 925 Windows phone keeps shutting down

     I have had a problem for the past 2 months, my Nokia Lumia 925 with Win 8.1 keeps shutting down spontaneously. (I did not have this problem before 8.1) This is my third phone in the last 2 months (warranty program keeps sending me replacements) and it shut down for the first time this morning. All 3 have developed the same problem, the phone will shut down spontaneously and the only way to start it up again is a soft reset (Volume down + Power for 15 seconds). I have had a total of 10-15 shutdowns between the 3 phones and this is a conservative estimate.
     I am thinking that this has to be a setting or an app that I use (and few others do) that is causing the shutdown since I have only seen a few other similar issues in the forums. Here are some of the basic facts about my situation and some of the actions I have taken:
              - I have wiped the phones repeatedly (3 phones wiped a total of 3 or 4 times not including the initial setup of the replacement phones, which is getting really old--really fast).
               - I have tried turning off NFC, but that obviously wasn't the issue because NFC was off this morning when it shut off.
                - I have tried trimming the screen protector/screen guard I installed as suggested in one of the other forums even though that seemed ridiculous (I think that was a different model phone too, but I gave it a shot)
I have not noticed any common occurrence such as
                           --when a certain app is running
                           --when it is on/off charger,
                           -- When the battery is full or low (it was 24% this morning).
               -I have 2 chargers, 3 if you include the car charger that I have never had to use due to great battery life.
               - I have called tech support several times, all AT&T can tell me is that this is not a known issue and I should wipe it again. Nokia says the same and that I should send it back to them for repairs. That seems fruitless to me because I have had 3 different phones, what are they going to repair that a new phone won't fix?
       It takes me 3 hours to reinstall and set up my apps, I am getting very frustrated. I really love the way this phone functions, the software is good, the screen is brilliant and very sensitive, the camera is great (although a bit slow), and the size and feel are perfect for me...I hope that someone here on the forums can help.
Thanks for your help in advance...
Al

Hello, mariaadamsky.
We appreciate you reaching out to our community regarding your concern. You are using a Lumia 925 as well, correct? Did something happen to your phone that possibly caused such behavior? Did you try doing fixes on it?
Latest software released for Lumia phones is the Lumia Cyan. To confirm that you have it installed on your phone, go to Settings> extras+info. You can also try going to Settings> phone update> check for updates to check if there's an available update. Are your system apps also updated? While connected to WiFi, go to Store> ...> downloads to check for pending updates. Let's hope that the phone will not shut down while doing this process.
By the way, we can try other fixes that could help us identify the real cause of the issue. In case you wish to have it repaired in a Nokia Care Point, warranty claim may vary per region and Nokia does not have an international warranty. Also, creating a backup is a must to avoid data loss. Where did you buy the phone and where are you located right now? To know about the manufacturer's limited warranty, go here: http://nds1.nokia.com/files/support/global/phones/guides/Nokia_Manufacturers_Limited_Warranty_with_W....
We look forward to your reply.

Lumia 925 - GPS inaccurate after WP8.1 update

I have been using my Lumia 925 to track my jogs for half a year (using Sportstracker and Endomondo apps). Also, I use a separate sports clock with GPS. My phone and the sports clock have been givin really similar results. Couple of weeks back I updated my phone with WP8.1. After the update, my Lumia 925 has started giving me much longer distances (about 500 metres difference on a 10 km run) on my jogs compared to the sports clock. When looking into the tracked routes of the runs on the map, it can be clearly seen that the route is not as accurate as they used to be.
Did the WP8.1 update do some changes to the GPS finctionality, and how this issue could be solved?

interesting. not sure if any behaviour has changed with the WP8.1 update, but have u checked you are up to date with the latest firmware version and also the latest Nokia system app updates from the Store?also try performing a soft reset, and see if anyone else has reported this bug to SportsTracker or Endomondo.

NOKIA LUMIA 925 SIM CARD HOLDER

I MUST BUY NOKIA LUMIA 925 SIM CARD HOLDER,
I LIVE IN ISRAEL
WHERE AND HOW CAN I BUY AND ORDER

I think that the device is so new that you will definitely have a challenge finding one at the moment.
IF nokia care is around you, they MIGHT have one...but still, I think that IF they even have the shells, it will probably be a set which would include having to change the entire shell.
its just too new.

Lumia 925 to nokia xl dual sim.

i like to transfer my contacts/sms/etc from my nokia lumia 925 to nokia xl dual sim,
is it possible? if can, how?
at least i want the sms....
thanks.

Have you tried via Bluetooth using the Transfer My data app ?

Nokia Lumia 925 Display Problems

I was playing on pc when i saw that the screen on my lumia 925 just broke kind of i will put some pictures and i try to restore it but it didnt work is the same .... i never drop it in any place or put it near water or st dangerous it was in case all the time plz can you tell me is a display issu or a soft problem ??
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IMG_0041.JPG ‏1305 KB

That looks like display issue. You need to take it to Nokia care center and get the display replaced.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

No Denim update Lumia 925

Hello,
At our workplace we introduced the Lumia 925 to be our new basic work phone.
I work at the servicedesk and handout all the lumia phone.
Some of our people have experienced Exchange mail problems (slow mail delivery) and freezing phones.
Now I have looked into the phone version.
For somereason the phones are still on the Cyan update. (see screenshot.)
But it seems to have the firmware version of a Denim software version.
I have alrdy contacted our Telecom Provider (Vodafone NL) and they are also looking into the issue.
It seems the phones are not branded, so it seems teh telecom provider can do anything with this issue.
Can anyone tell my why our lumia phones still show Cyan and not Demin.
Solved!
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wp_ss_20150323_0001.png ‏201 KB
wp_ss_20150323_0002.png ‏164 KB

This is a known issue with the Extras+Info app which was resolved by a recent update. Check for updates for it from settings >applications > store > check for updates. Alternatively you can also use a free app like Lumia System Updater to do that.

How to tell if a Lumia 925 is connected to 3G netw...

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