How to tell if HP Envy really has a proximity sensor, preferably BEFORE ordering one.

Recently,  I ordered an HP Envy 17"  17Tj000.  This unit comes with Windows 8, non-touchscreen.  I made sure to order it  with backlit keyboard, and in the options section "help me choose", it says that includes a proximity sensor to turn the keyboard off when I walk away for more than a specified period of time.    I couldn't get the proximity sensor to work, if it even has one.  I downloaded the utility to control it, since it wasn't loaded on the system.   The utlity functioned, but the sensor did not.
So I called (actually chatted)  HP, and they politely showed me how to touch the backlight key.  I explained that I knew how to turn it off and on, but I wanted the proximity sensor to work, etc. etc.   After about 45 minutes, the support person said it must be a BIOS issue.  They loaded new BIOS, and that was the end of the machine.  Could not boot, could not restore old BIOS (tried hitting windows key + B), and the machine had to go back.    Great support!   Another technician I talked to later said he didn't think it really included a proximity sensor. 
So...I could order it again....but is there any way to know if the system actually comes with a proximty sensor????  WHere is it located?   I  looked at a maintenance and service guide for this model, and I didn't see where it mentioned a proximity sensor at all.  Sales people swear it has one....support people (at least one person) says it does not.
Thanks.

I don't think so. I use an HTC One from the same carrier. The HTC One is doing very fine, even though I've unlocked it, changed its cid number and installed several custom roms before coming back to the original one. My point is I've tinkered with the HTC many times. So I  don't think my call-quality issues is related to wireless carrier problems. I wonder what a highly-hyped phone it'd have been had HTC One been made by Apple. Don't get me wrong. I am still a loyal apple fan.

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