How to translate into English Apple China support page joke for non-Chinese

Question

In China there are many thousands of English speaking non-Mandarin/Cantonese inhabitants amongst the billion+ natives - it would be very prudent of Apple to support cultural foreigners with an English alternative radio button or two on Chinese web pages. Please support us when trying to find Apple support service on a Mandarin text only support pages. Ethnic myopia to believe there are only Chinese speakers/readers inside the borders of this vast land.
The Apple Extended Warranty "outside of Bejing" telephone number is TOTALLY an automated voice ONLY speaking in Mandarin, even at 8pm. Nothing of English support. What can any non-natives do? Nothing offered that we can hear of what hours of support operation. (Australia at least did go till 11pm even if it was diverted in to Engaliss "speakar" Indians guys. Still India was exc. with service, now in China it's 9-5 hours only? The pronunciation on weak low power Chinese lines that for one call ever means for keeping a hearing aid by the phone.
My experience with Mac sellers here (nothing like a western dealership here thankyou) in Shanghai show only interest in selling more and giving less than lip sync for support service locations/addresses/tel contacts. That is if one can bridge the language barrier most of the huge electronic gadgets sales centers personel to be spasmodically understood - a very frustrating land to bring an Apple computer into.
Doesn't anyone on the Apple CEO board ever visit China and "go native" to experience real world problems?
Apple heros and Applettes in Apple Genesis land : support English-only readers on your foreign language pages - at least show a translation service radio button or someting other than Mandarinic hieroglyphs, even Pin Yin would be a start. Apple speak of a 'global' policy, please support the tens of thousands of English only speakers in the business community, the teachers and travellers in these foreign countries. iPod sales go through the roof here, but finding English based extended warranty support is like something invisible on another planet.
So after a real world complaint - will Apple do anything contructive, can anyone supply solutions? Cannot downoad/update anything; Safari, Explorer both 'blink' only at every atempt, also I wish to locate all iTunes files into one place. Instructing iTunes 'Advanced' section will not transfer the 2 gigs on the G5 across to my dedicated iTunes only 230GB HD. Maybe someone can supply an answer, thanks.
G5 iMac; 2 GHz PowerPC; 1 GB DDR SDRAM; 160HD combo   Mac OS X (10.4.7)   And a G3 ibook with the dual OS9/OSX partitioned startup operating systems

Answer 1

For extended warranty support, try going to:
Apple Computer Trading (Shanghai) Co. Ltd. Room 1201, Lippo Plaza, 222, Huai Hai Zhong Lu, Shanghai 200021, P.R.C.
Try to learn some Chinese, too. I'm sure that's along the lines of what you might suggest to a Chinese immigrant to Australia who doesn't speak English, can't read the Apple Australia web site and complains that because there are 1.2 billion Chinese in the world and only 12 million Australians, the Australian site should have a Chinese translation radio button.
Good luck!