How to turn off "Find my iPhone" for broken phone before passing it to repair services?

My wife's iPhone 5 is broken (water damage) and would not even switch on.  We have an insurance, so it is going to be repaired.  However, the repair agency advised us that we have to turn off the "Find my iPhone" function for this phone before we pass it to them for repair.
The problem is that the phone does not turn on at all, so there is no way to turn the feature off directly from the phone.  It was possible to remove it from iCloud, but from what I understand it still does not switch "Find my iPhone" off.
Repair agency told us that we have to delete the Apple ID profile completely in order to make the phone repair-able.  Is that correct?  Is there no other way?  I am afraid that if we delete the Apple ID profile, then all the purchased apps will not be accessible any more.  Also this ID is in use by other devices (Mac Mini, iPad) so that's not exactly the ideal situation.
Please advise.
Thank you.

I do suspect that they will not be really repairing.  However, I was told what I was told, and I just would not like to end up in situation when an iPhone gets comletely locked if they manage to fix it somehow but then it would lock-out because I did not remove it from "Find my iPhone".
I could remove the phone from the account already (as the page you refer to suggests).  Will that be sufficient?  Erasing it is not possible because it is switched off.

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