How to turn off findmyiphone on a damaged screen

I have an iphone 4S with iOS 7.1.2. I left it on the car yesterday, it fell off in traffic. When I finally realized what happened, I was able to find it. The screen is destroyed but the rest of the phone surprisingly works. No issues with the ringer volume, data/ charge port, ringing, etc. I've submitted a warranty claim but would like to do a factory restore ("Restore iPhone") via iTunes before sending it in. I have a passcode protected phone and it apparently has findmyiphone enabled. I am at a loss here on how to turn off that feature as it's required to be off before doing a full restore. I've gone in to iCloud > Find My Iphone on my PC and removed this phone from the account.
Luckily my wife was able to use her upgrade today so I just activated my number on her old 4S. I'm now thinking this may have screwed the potential for turning the feature off on my old phone.
Gurus, please help.

Hey KG2365,
Thanks for the question. After reviewing your post, it sounds like you need to turn off Find My iPhone but can't since the screen isn't working. I would recommend that you follow this article, it may be able to help you resolve or isolate this issue.
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/PH2702
Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased and someone else can now activate the device.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Similar Messages

  • How to turn off Find My Iphone when screen is black?

    Hi all, I have an Iphone 4s and the screen has gone black. I have tried to restore thorugh itunes but i have to turn off Find my iphone through setting on my iphone before i can - but I can't.  I have tried deleting the account through icloud.com but that hasn't worked eitheir. Can any one help? Thanks

    According to Apple support, you cannot remove the phone on the device list under "find my iphone" until you turn it off and it goes offline.  (It also says the device will go back on "find my iphone" when it goes online again, which seems to mean you can successfully remove it, but as soon as you turn it back on it will be back on the list, and thus you will not be able to restore it.)  It's a bit of a conundrum.  In my case I couldn't for some reason turn off my phone  with the home/sleep buttons - nothing happens, the phone stays on.  While on a chat with Apple support, they got my iphone offline (I was able to turn it off by pressing the sleep button and swiping where the red "turn off iphone" arrow would have appeared) and removed it from "find my phone", but when I reconnected to itunes it turned on and reappeared in the "find my phone" list.  Luckily, the screen suddenly appeared (it had done this several times yesterday, just briefly), so I was able to turn off "find my device" from the phone.  I was then able to restore.  Unfortunately, this does not answer the question of how to remove the device from "find my iphone" and keep it off while connecting with itunes to restore (unless you have my good fortune of having the screen suddently reappear).  Apple support seemed puzzled that it had reappeared on the device list under "find my iphone".  Time will tell whether the restoration fixes the blank screen issue.

  • How to turn off using photo library in Screen Saver?

    Hi, Is there anyway to turn off screen saver (and desktop) in using my photo library (Aperture)?  Currently it is using my entire photo library as screen saver and I wanted to turn it off.  Clicking on the "-" button in the Screen Saver preference pane does not remove Aperture photo library from the list.  I had OS 10.7.3 installed.  Thanks.

    The Aperture, iPhoto, and Photobooth icons stay permanently.
    If you don't want to show your Aperture library, just pick a different screen saver.
    -Graham

  • Turn off message preview on lock screen

    Hi,
    I've found some archived threads on this subject, but with no real answers on them.
    iOS's "Messages" app allows you to choose wether to show (or not) the contents of a received message on a lockscreen notification.
    How can I confiure that in skype? I'm just finding an option to disable lock screen notifications altogether which is far from useful.
    Thank you
    p.s.: I'm using iOS 8.x

    Hi , I have the same promblem. Can anyone tell me how to turn off prieview message in locked screen on my iphone 6,
    thanks

  • Turn off email preview on lock screen not working

    In Settings > Notifications > Mail I have Show on Lock Screen OFF and Show Previews OFF for all of my email accounts. Yet I'm still getting email notifications WITH previews of the email content on my Lock Screen in iOS 8.1.3. I tried turning the switch on and off and restarting my iPad Air 2 without affecting this issue.
    I could turn Push off and go Manual, but I'd like to have Push on and be notified that an email has come in just without the Preview showing on my Lock Screen.

    Hi , I have the same promblem. Can anyone tell me how to turn off prieview message in locked screen on my iphone 6,
    thanks

  • I have locked myself out of my iPad and can not restore unless I go onto the iPad and turn off FindMyiPhone, how do I sort this out?

    After installing iOS7  I was prompted to make a passcode, I did so and stupidly forgot and now continually am disabling my iPad, ways in which I have read you can sort this is restoring your iPad, however I can not restore without iTunes telling me I need to go onto the iPad and turn off FindMyiPhone! How else can I sort this? It is logged into my apple account and everything! This is an iPad 2 also ASAP help!!

    Hello shanefox,
    This can be done by logging in at iCloud.com and removing your device via the Find My iPhone web interface.
    iCloud: Remove your device from Find My iPhone
    http://support.apple.com/kb/PH2702
    Cheers,
    Allen

  • MiniDisplay to HDMI : How to turn off the Dual Monitor output when..

    miniDisplay to HDMI : How to turn off the Dual Monitor output when the adapter is attached and the TV is off ? And will keeping the adapter connected even if it is not in use, cause damage to the adapter ?

    I have my external monitor/tv setup of the left. If I leave the adapter attached with the TV off, I am still able to cross the border/boundry of my MBP screen ! As instead of detecting a TV, the MBP is detecting the adapter as a screen. I do not want to damage my thunderbolt/miniDisplay port by plugging and unpluggin the unit each and every time.

  • How to turn off lost mode on my ipod??

    how to turn off lost mode on my ipod?? dont know what to do because when i turn it off on icloud nothing happens

    What is current status of the iPod?
    Did the iPod every show up in iCloud>FindMyiPhone other than saying off-line
    What are you expecting to happen?

  • Yoga 2 Pro -- how to turn off switching mode notifications -- e.g. "tent mode", "tablet mode", etc?

    Does anyone know how to turn off the notifications that pop up in the upper right corner telling you that you have just changed from one configuration to another -- e.g. changing from tent mode to tablet mode?
    Solved!
    Go to Solution.

    Just disable it -
    Task manager > Startup > Click "Yoga Picks" > Click "disable"
    Next time you start your computer no more annoying pop ups.  If you want to be annoyed again you can always re-enable it.

  • I simply want to know how to turn off iCloud* without losing my contacts

    Call me old fashioned, but I really do NOT want to use iCloud EXCEPT for ONE THING*: and that's to find my phone, ipad or laptop if it goes missing.
    Having said that, I have figured out how to turn off icloud on my ipad and my iphone (I am not using the phone as a phone, just as a glorified ipod) while keeping the "find my ipad/iphone" function active, BUT
    I can't quite figure out how to do it on my laptop.
    I seem to have done it already for photos, and for the calendar, (I know this from checking iCloud to see what it's got) but just cannot figure out how to turn it off for contacts.
    And YES, I've backed up all of those things at LEAST 3 different ways, I just don't want the Cloud to be one of them.
    So can anyone tell me how to turn off contacts in the cloud without it also magically deleting them in my laptop? (I had it happen on the ipad, that's why I'm worried.)
    Thank you for understanding-I'm older and this stuff just keeps getting more complicated and I'm a simple person. I'll back up my own stuff!

    If you are refering to documents such as Pages and Numbers files....
    The only way around this is to "save as" you icloud documents using the associated app to a local folder on your mac.  Then turn off icloud.
    Of course, when you sign off of icloud, the docs are removed from the mac, but remain in icloud.  In the future when you sign back in, the documents are available to you again.
    Oh, and the icloud documents are also stored locally in ...
    ~/Library/Mobile Documents
    Note that Library in the user's home folder is now hidden, so you'll have to set Finder to view hidden files.
    The Mobile Documents folder has subfolder where copies of the doc/data files are stored.
    You can move these files to another folder to save them.

  • I'm using same icloud and same apple ID on two iphones. Now i get calls from same number on both iphones at the same time. How to turn off that?

    I'm using same icloud and same apple ID on two iphones. Now i get calls from same number on both iphones at the same time. How to turn off that?

    Apple ID's are not device specific, so when you changed it on the iPad 2 it changed it on the iPhone 4 as well, since it's the same account still. What you need to do is create a second Apple ID (so you'll have two accounts, one for iPhone 4 and a seperate one for iPad 2).
    To create a new Apple ID on your iPad 2:
    1) Go into Settings > Store.
    2) If you are already signed in, tap your Apple ID on the screen and you will be given a few options, one of which is to sign out of your account.
    3) After you sign out, now click the "Sign in" button.
    4) Tap "Create New Apple ID" and follow the instructions on-screen.

  • HT4314 Does anyone know how to turn off the pics of your Game Center friends showing on the right side of the screen while playing a game?

    Does anybody know how to turn off the pics of your Game Center friends that show while you're playing a game?

    Swamava,
    Thank you for the link you provided and I am glad I am not the only one with this problem, however beforeI install Adblock is it a free program or is there a fee you
    must pay to download the program? I am some what hesitant to be oblighted to
    a monthly or yearly bill.
    i

  • How to turn off pop-up blocker

    How to turn off pop-up blocker?

    Are you speaking of the one in the Firefox browser or Firefox OS?
    * Desktop Browser: [[Pop-up blocker settings, exceptions and troubleshooting]]

  • How do I turn off the blue stand by screen

    I like to leave the TV on for my dogs while I'm at work during the day or when I go out of town. When I get home, all the TVs are silent and showing a blue ATT screen. I could turn the screen saver off when I had DishTV. Can someone tell me how to turn off the blue screen with Uverse? Thanks for the help.

     TexasCoyote wrote:
    Believe me, I've thought about a radio, but it just isn't the same. I like having the light dancing around and people talking at night in case someone might be passing by or what ever. It looks and sounds more occupied with at least the TV on. (Cheap security device) We usually leave it on Turner Classic Movies, the old black & white classics. Believe it or not, when UV goes to blue screen in the middle of the night, our cocker spaniel starts to wail. Go figure. Anyway, I'm looking for a remote that will do micros. I've contacted Logitec Tech Suppt and I'm waiting on a real person to respond. Almost seems like I should just wait till my two years are up and go back to Dish .?.?.?Thanks for all the help.Is the given TV an HDTV?  (not an HD ready TV, but an HDTV), if so, the TV itself shouldn't have a screensaver mode, so you could always connect an antenna (using the internal ATSC tuner) for the pets and security, then just switch over to U-verse when you want to watch TV 

  • How to turn off voice over command in mac book pro 10.6.8

    how to turn off voice over command in mac book pro 10.6.8

    Open Universal Access preferences and disable it there.

Maybe you are looking for

  • Help tracking the condition of a form

    Hi All Thank you for viewing my post. I am a relavtive beginner with Livecycle but have got a reasonable grasp on scripting with javascript etc. Here's my problem. I have created an internal order acknowledgement form. This form is filled in by our i

  • ORA-03113 and ORA-01041 errors

    One of our customer is getting intermittent errors in the XA log. ORACLE XA: Version 8.0.5.0.0. RM name = 'Oracle_XA'. 095809.6179..0: ORA-03113: end-of-file on communication channel 095820.6179..0: ORA-01041: internal error. hostdef extension doesn'

  • OEM---HttpOnly No '=' found for token starting

    Hi, I am facing a below error whenever i am doing a service test in EMgrid... Hyperion_erpntst008_Planning from erpntst008.jpjco.net.uk_beacon1 is down; Details: Bad Set-Cookie header: JSESSIONID=GFvgMbqVNTBxkNQnfbJG6VXBRvPCmLcKXp2W1n8zYTMlYqJVGRGt!-

  • How to deploy a portlet application on Sun One Portal Server?

    Hi all, I have developed a JSR168 helloworld portlet. how will i deploy that war file to Sun One Portal Server ? Thanks & Regards ~Neeraj.

  • ITunes gift card

    Hi I got a £25 iTunes card for Christmas just tried to redeem it and it came up with " ERROR the gift card code you entered has not been properly activated please contact customer support" why won't it work?.