How to turn on Call waiting notification?

Since I am using iphone 4s there's no pop up message/any signs that im in waiting calls while im calling out to another.  Is any way out for this?

I'm having the same problem, my profile has an alert tone set, but still fails to notify me when I recieve a text message. Call alerts are still working. I have tried other profiles and they do not work either.
I suspect my device may be damaged, since this started happening shortly after I drove into a tree with it in my pocket...
If it's a software problem, will resetting to factory settings solve it?
Thanks in advance.

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