How to unbrick Iconia tab A500

On power up I get just the Acer logo. There is a post from 2013 that describes how to unbrick but the instructions don't work. It suggests going to the site that lets you download Acer drivers and manuals, viz http://us.acer.com/ac/en/US/content/drivers#_ga=1.181574820.267539145.1417479834.  This should give a zip file that contains 'update.zip' but it doesn't; it contains a file with a name that ends 'Driver Setup.exe' and I don't think that is what I want. The site address has 'US' in it so I looked for the corresponding UK source for drivers and manuals which is http://www.acer.co.uk/ac/en/GB/content/drivers and I then typed in my SNID and selected the OS Android 3.2 Honeycomb (ice cream is 'not available' and  I can always upgrade later). The zip file that results contains the two files H_A31H_A32H_A500_A501/1.inf    and
USB_Acer_1.00.0524_A30H_A31H_A32H_A500_A501/ICONIA TAB USB Driver Setup.exeand again this doesn't look right (the 1.inf file is all about Windows). I have not tried running this because it is not 'update.zip' and I'm afraid it will install Windows instead. . I need the file update.zip. Can someone please tell me where to find it? Or any other way of unbricking an Iconia A500.

Hello Ironfly. Thank you for your comment. I have tried a factory reset, if you mean that game with the volume button. If I hold down Volume-  and press power on I get the Acer logo for ever and if I hold down Volume+ I get the dead Android. You say that to get the file update.zip I should click on the OS tab  but where is this? Do you mean in the Drivers and Manuals page? I did that and selected Honeycomb 3.2 which was the OS installed on the tablet when new. I should be delighted to hear any other ideas about how to get a file update.zip and not some Windows substitute.

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