How to uninstall Adobe Creative Suite 2

Hello,
One of our computer broke at the office.
My collegua tried to install Adobe Creative Suite 2 on the new computer in June.
It didn't work.
Today I contacted the online assistance to install the program. The assistance explained me how to downloaded the 3 discs.
I did it but when I tried to open them when downloaded it asked me if I wanted to install/uninstall/delete it and then ask me to put the disc1 and didn't recognise the disc.
I understood that the last version downloaded on your website doesn't require any CD.
I tried to uninstall the old version but it didn't work.
Can you explain how to uninstall the old version to be able to open the new one?
Thank you in advance.

do you an old version installed now? 
if yes, what os?  if windows, use start>control panel>uninstall programs>uninstall the one of the cs2 programs and select all.

Similar Messages

  • How can i uninstalled adobe creative suite on my old computer that it doesn´t work now and installed adobe on my new computer?

    how can i uninstalled adobe creative suite on my old computer that it doesn´t work now and installed adobe on my new computer?

    use the adobe uninstallers to uninstall from your old computer, and use the installation files to install on your new computer.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Uninstall Adobe Creative Suite 4 Web Standard with creative suite cleaner tool not working

    hi, I try to silently uninstall Adobe Creative Suite 4 Web Standard using the Adobe Creative Suite Cleaner Tool
    on a win7 x64 (french) computer so far with no success
    I tried
    AdobeCreativeSuiteCleanerTool.exe ‐‐removeAll=CS4
         in the log I get a ERROR: CS4 not recognized value.
    AdobeCreativeSuiteCleanerTool.exe ‐‐removeAll="Adobe Creative Suite 4 Web Standard" and  ‐‐removeAll=Adobe Creative Suite 4 Web Standard
    with the same error
    then I tried to create the cleanup  xml file by using the command AdobeCreativeSuiteCleanerTool.exe --createCleanup=c:\test
    it create the cleanup.xml file : (I un commented the cs4 product name manually
    <?xml version="1.0" encoding="UTF-8"?>
    <Products>
    <Properties>
              <Property name="eulaAccepted">1</Property>
              <!--<Property name="removeFlashPlayer">1</Property>-->
    </Properties>
    <CS4>
              <Product productName="Adobe Creative Suite 4 Web Standard" version="4.0"/>
    </CS4>
    <CreativeCloud>
              <!--<Product productName="Creative Cloud Installer" version="1.0"/>-->
    </CreativeCloud>
    </Products>
    as you can see there is none product listed (like dreamweaver, flash...that are on the computer)
    this is what i have in the log
    [Wed Mar 20 17:34:15 2013] Please enter (y) for Yes or (n) for No. ... >>
    [Wed Mar 20 17:34:17 2013] Processing create cleanup in SILENT MODE
    [Wed Mar 20 17:34:17 2013] Creating cleanup XML at: c:\adobeToolUninstaller\cleanup.xml
    [Wed Mar 20 17:34:17 2013] :: Start :: Iterating PDB
    [Wed Mar 20 17:34:17 2013] :: Start :: Iterating CAPS
    [Wed Mar 20 17:34:17 2013] [Coll ID: 74391d4c0f181c4d062cf4de6461d86]
    [Wed Mar 20 17:34:17 2013] AC: {88B22BFB-4ADC-4E16-9EE8-45EAB68E2FE1} Setup: 2.0.138.0 Name: Adobe Creative Suite 4 Web Standard
    [Wed Mar 20 17:34:17 2013] :: End :: Iterating CAPS
    [Wed Mar 20 17:34:17 2013] ::Start:: Writing to XML
    [Wed Mar 20 17:34:17 2013] [CS4] {88B22BFB-4ADC-4E16-9EE8-45EAB68E2FE1}, Adobe Creative Suite 4 Web Standard, 4.0
    [Wed Mar 20 17:34:17 2013] [CreativeCloud] {11111111-1111-1111-1111-111111111111}, Creative Cloud Installer, 1.0
    [Wed Mar 20 17:34:17 2013] :: End :: Writing to XML
    [Wed Mar 20 17:34:17 2013] Closing cleanup XML.
    [Wed Mar 20 17:34:17 2013] Cleanup XML created at: c:\adobeToolUninstaller\cleanup.xml
    [Wed Mar 20 17:34:17 2013]
    [Wed Mar 20 17:34:17 2013] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Wed Mar 20 17:32:56 2013] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
    [Wed Mar 20 17:32:56 2013] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Wed Mar 20 17:34:17 2013] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Wed Mar 20 17:34:17 2013] ---------------------------------------------------------
    [Wed Mar 20 17:34:17 2013] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
    then I ran the command AdobeCreativeSuiteCleanerTool.exe --cleanupXML=cleanup.xml , it proceeds through a lot of msi
    then errors with 
    [Wed Mar 20 17:40:29 2013] An error occured trying to remove payload from database: Adobe CSI CS4
    [Wed Mar 20 17:40:29 2013] finished updating installState
    [Wed Mar 20 17:40:29 2013] Deleting session: 74391d4c0f181c4d062cf4de6461d86 from ribs_collection and other associated tables
    [Wed Mar 20 17:40:29 2013] Updating caps schema pcd_meta to 2 if earlier version is less than 2
    [Wed Mar 20 17:40:30 2013] ..
    [Wed Mar 20 17:40:30 2013] Removing content of Product : Adobe CSI CS4, Version : 1.0.1
    [Wed Mar 20 17:40:30 2013] Ex: Incorrect number of bindings supplied. The current statement uses 1, and there are 38 supplied.
    [Wed Mar 20 17:40:30 2013] ERROR. Refer log at: C:\Users\ADMINI~1\AppData\Local\Temp\Adobe Creative Suite Cleaner Tool.log
    I reboot the computer, check add remove program, cs4 web standard is still here, and I can still launch the applications like nothing happened...
    but at this point if I try to manually uninstall (with add/remove program) i get an error message saying "cirtical errors during installation: program installation database is incorrect, reinstall from original support" (maybe not accurate as it's in french)
    same thing if i run manually the cleaner tool and go through the dialog.
    I don't know what else I can do, I've already spent a couple of hours with this issue.
    Any help / suggestion would be appreciated, thanks.         

    hi, thanks for your answer, actually this is what I have to do:
    I have to uninstall cs4 english to install it back in french. If I try reinstall with the french licence over the existing install, it starts in trial mode and ask for the licence.
    So if I follow your advice I should reinstall, uninstall, then reinstall ( and I have to do that on 30 computers, through SCCM, not manually)
    As you see it become quite complicated.
    An other suggestions?
    thanks    

  • Can't Uninstall Adobe Creative Suite 5.5

    I recently replaced my hardrive after a liquid accident. All files were recovered however most of my software will not open. I'm trying to follow the steps to uninstall Adobe Creative Suite 5.5 however when I go into utilities/Adobe Installers all I find is "Uninstall Adobe Creative Cloud" not "Uninstall Adobe Creative Suite 5.5".
    I've searched all over and cannot find the uninstaller. Tried searching online to download the uninstaller but no luck there either.
    Any help would be appreciated.
    Thanks in advnace,
    Scott

    Hi szmarketing,
    Try using the Creative Suite Cleaner tool ( Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 ) to remove the software completely.
    After removal you can re-download CS5.5 from Download CS5.5 products  and use the serial number to activate the software.
    Regards,
    Rave

  • Why do I need to uninstall Adobe Creative Suite 5.0 Master Collection to upgrade to CS 5.5?

    Why do I need to uninstall Adobe Creative Suite 5.0 Master Collection to upgrade to CS 5.5?

    Hello,
    Perhaps you posted in the wrong forum, this is the Captivate forum.
    Lilybiri

  • Windows8:integrated flash player corrupted after uninstall Adobe Creative Suite

    Initially, after conversion to Windows8, the flashplayer worked fine. After uninstalling Adobe Creative Suite trial software, the flash player corrupted and only the video portion works, no audio. Followed every single forum solution on Adobe Help site, endured 3+ hours of hold time with Miscrosoft warranty department, to no avail. Downloaded uninstall for the flash player and then uninstalled it and the system still reports the flash player is integrated in Windows 8!!!!!! and functioning. Do I have to re-install the operating system?
    Please, someone? Anyone?

    Do I have to re-install the operating system?
    Nope.
    Repair Internet Explorer: http://support.microsoft.com/kb/318378
    That'll put the embedded Flash Player back.

  • Uninstalling Adobe Creative Suite

    I recently installed an Adobe Creative Suite (Web Premium) upgrade on my MacBook Pro. Because of registration problems, Adobe sent me the full version instead.
    I suspect all I need to do is enter the new serial number, but I think it would be best to go back to square one and install the full version. But do I need to uninstall the upgrade first? That seems the sensible thing to do, leading me to my real question: How?
    Can I simply drag all the icons (Dreamweaver, Photoshop, etc.) from my Applications folder to the trash, or do I need to follow a more involved process? Should I restart my computer after deleting them?
    Thanks.

    No, the new CS3 apps cannot be properly uninstalled by just dragging them to the trash. Go to the /Applications/Utilities/Adobe Installers/ folder. First run the "Add or Remove Adobe Creative Suite 3 Design Premium" app (or whatever yours is named). Follow the options to completely remove all CS3 programs. When that's complete, run the other item in the same folder, "Adobe ExtendScript Toolkit". It too has choices to completely remove its files. Once you have done both uninstall steps, then it will be complete and you can install the new version.

  • How to download adobe creative suite 4 without disc (mac)?

    how/where can i download adobe creative suite 4 without the disc? the disc drive on my mac is broken

    You can find instructions and links to download CS4 at http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html.  Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download links.

  • Uninstalling Adobe Creative Suite 6 Design standard

    Hello, I have a problem with my Adobe Creative Suite 6 Design Standard (the licence is for 2 computers). One of my computers broke (hard drive & motherboard) and I can not access it anymore. How can I reset the activations or unistall it from the non-working computer?
    All the best,
    Kristel

    Call support by phone or contact them by web chat to resert activations. Not a problem, they do it a hundred times a day...
    Mylenium

  • How to install Adobe Creative Suite 5.5 on Ubuntu 12.10 ?

    Hey,
    i have a student and teacher edition of Adobe Creative Suite 5.5 Web Premium and i recently switched to ubuntu ,
    is it possible to use it on this OS ? Because i keep getting errors when trying to install through wine from cdrom.
    Would be happy about some help

    You will have better luck asking this on a Linux forum. Most creative professionals using Adobe apps simply don't care for Linux and even trying would considered as a stroke of madness by most of them (I certainly do), so the basis of knowledgeable people is thinner than a layer of carbon nanotubes...
    Mylenium

  • How to install Adobe Creative Suite Master Collection 5.5 on another disk than C: ?

    Hy,
    My new computer has 3 HDD.
    C: The first HDD is 32go SSD and is used for Windows 7.
    D: The second HDD is 512go SSD and is used for programs.
    E: The third HDD is 1to and is used for Data.
    When I try to install the Adobe Creative Suite, and I choose D: as the HDD to install it on, here's what happen :
    - it first install on C: and fullfill it (which is bad)
    - then switch to D:
    - the installation program ask to insert disk 2
    - it try to install more programs on C: wich is already full
    - the installation crash
    I've tried to sheat and tell Windows that the "programs directories" are on D: and here's what happen:
    - it first install on D:
    - the installation program ask to insert disk 2
    - then it try to install programs on C:
    - the installation crash because it detected that there is not enough space on C:
    Does anyone had this problem and solved it ?
    I really need some help.
    Thank you.

    Installation Preparations | Mylenium's Error Code Database
    Mylenium

  • Uninstall Adobe Creative Suite

    I want to uninstall Creative Suite from my computer.  I have Windows XP operating system.  I tried using Add or Remove Program but was not successful.

    Run the Creative Suite Cleaner Tool, then manually delete all the remaining folders and files.
    Mylenium

  • How to download adobe creative suite 6 master collection

    I have just brought a new laptop and I can't figure out how to download the program

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I have purchased a new computer with Windows 8.1 and the old computer had Windows Vista  and was very slow.   I need to uninstall Adobe Creative Suite 3 and put it on the new computer.  Is this possible and what do I need to do?

    I have purchased an new computer with the Windows 8.1 OS.  The old computer had Windows Vista and is just about to quit working altogether.  I wish to uninstall it on that computer and deactivate it; so that I may install the software that I purchased (some years ago, but hardly used) on my new computer.  Is that allowed and do I have the right idea about doing it?  I have the serial number
    and all that with the software.

    Download CS3 products
    Mylenium

  • How to recover Adobe Creative Suite 5 Design Premium after Apple wiped computer

    We installed the education edition with a new Macbook Pro.  Three years later Apple wiped the computer (twice) and, while we have the CDs, we don't have the paperwork with the serial number that the Apple Store used to load the software.

    The serial number is normally located on the disc casing.  If you ever registered the software with Adobe then the serial number should be available thru your Adobe account online.

Maybe you are looking for

  • ERROR received when trying to open an existing UNIX/Linux monitor in the console.

    In the SCOM 2012 R2 console, you go to Authoring | UNIX/Linux Log File Monitoring, and double click on any of the existing configured monitors, you get error below.  Has anyone seen this ? Thx... Date: 4/27/2015 2:27:53 PM Application: Operations Man

  • Hardware Kernel Freezes an weird ACPI behavior

    Hi. Im new to the arch linux and linux in general.  I have a Intel DG965WH mobo with 1 GB DDR2 Kingston Valueram and a Nvidia Geforce 8600 GT with a Intel Core 2 Duo 4300. I installed and everything went OK. Except that when I first booted the machin

  • Issue with Sender Side JDBC processing

    Hello, I am facing some problem with Sender Side JDBC Processing. I am polling the DB MY SQL Server 2000 and using some SELECT statement i picked up some data and updated the DB with an UPDATE statement. At the receiver side i am using RFC adapter wh

  • AS3 Help with hyperlinking

    Hi All Hoping you can help me, I have 2 websites both built entirely in flash. My problem is that I have created a button on one of the sites that has to link to a particular scene and frame within the second website. I know I need some actionscript

  • Certificate error when downloading trial version of pse 12

    I get this error when trying to download trial version.