How to uninstall and reinstall iTunes
Moved all music and audiobooks to external drive to free space on Mac AirBook ll as required. Now all audible.com books download but "Cannot write to this file." iTune audiobooks are also not recognized in iTune section for transfer to iPod 7. A real mess.
Many thanks.
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
Does iTunes launch properly now?
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes
Similar Messages
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How to uninstall and install itunes... has gone crazy... opens up sometimes, other times ask me to sign agreement over and over, takes me to tutorial, wants me to download what I have already downloaded...this is post last upgrade... How to fix this garbage and get back to the normal I have been used to... this is infuriating
Hello binbingogoABC,
Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
I'm very grateful that you wrote to us with your concerns.
Sincerely, -
HT1923 HOW TO UNINSTALL AND REINSTALL ITUNES 10.6 FROM VISTA
I have tried everything......including Best Removal Tool with forced uninstall and I still cannot get all of the files off Vista so I can reinstal iTunes. This problem started when I was told to download the latest version (10.6) of itunes. It did not function properly after I did that and told me to uninstall and reinstall itunes. Can anyone help me?
Many thanks.
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
Does iTunes launch properly now?
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes -
I need to uninstall and reinstall iTunes (it won't let me update). I have IE 8 on Windows XP, and iTunes 10 something. In my Program files list I see iTunes and iTunes (2) and even iPod and iPod (2) where a tech had to back up and do this for me before. I'm just trying to fix it all. I keep getting the "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." I can even run a search and find the folder, but it gives me the same error message. I was planning on using the Microsoft Fix-It tool to help uninstall then Reinstall iTunes. But I need to backup my library. So, how do I copy or back up my iTunes library of over 1,500 songs? Can I copy the folder to desktop or can I use a Flash Drive to backup my music? I don't want to do anything until I know for sure how I can backup my songs, and then reinstall them into iTunes. Thanks for any help.
Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to 'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
Thanks for the info. -
How do i uninstall and reinstall itunes on my phone?
I have an iphone 5s. after I installed the latest update, I plugged it into my computer and all of my playlists in iTunes disappeared.
now, iTunes says that my phone is not usable and I need to uninstall and reinstall iTunes on the phone. how do I do this?You are misunderstanding the message.
You cannot uninstall or reinstall iTunes on the iPhone.
What exactly does the message say? -
I could not sync my ipad to my computer (Windows 8.1) so I uninstalled and reinstalled Itunes. It now syncs but not playlists or ratings of songs Why and how do I fix?
so i figred out how to fix the issue. for windows users hit the alt key so the menu appears. the click file and hover over devices. then hit transfer purchuses to device or from device.
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Uninstalled and reinstalled itunes and I my backup music is missing
Reciently I uninstalled and reinstalled itunes and my ipod software because my ipod in now no longer recognized by my computer(a topic for another forum). My previously downloaded music is missing. There seems to be a wordpad document with the song titles but thats all. I am going crazy looking for this music. Is it gone? If its not then how do I get it back to I tunes. Please Help!! Thank You
Dell Windows XPBootlace, That is exactly what I did. I could have just burned my tunes onto a disc before I uninstalled but I believe my children have stolen my brain cells. I have to figure out a way to restore my ipod but my computer is not recognizing it. I am obviously going to lose everything on it when I do and I was hoping to recoup my downloaded music. I am at my wits end and am ready to throw it against the wall. Any sugestions on that topic would be appreciated. I feel like I have tried everything. Thanks.
Dell Windows XP
Dell Windows XP -
iphone 4 not recognized and will not sync after latest itunes update. I have done recommendedl trouble shooting and uninstalled and reinstalled itunes to no avail. Can I go back to earlier version of itunes or restore computer to fix?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Every time I want to sync my iphone to itunes I have to uninstall and reinstall itunes on my pc. It will only ever find the phone once, then I need to go through this all over again.
How can I solve this?You'll have to do it by process of elimination. Sign into the iTunes Store through the App Store app, go to the Purchased section, and look at the list of apps purchased through your own Apple ID. Anything on your iPhone not in that list isn't yours and should be deleted. The same process would apply to content from the iTunes Store.
Or you can just restore the iPhone from your most recent backup and then redownload everything from the iTunes Store. But if you have a lot of apps or content, that obviously wlll be slow.
I updated my iphone by his ID , is it still problem?
That's probably how you got your friend's purchases. It won't be an issue for iOS, but it is an issue for those apps and content.
Regards. -
HT1211 When uninstalling and reinstalling iTunes does not help in coverting movies
From the Advanced menu, choosing Create iPod or iPhone Version,"Converting..." did not appear. Unstall and reinstall iTunes does not help. What else can i do to convert the movies so that i can download to my iphone?
See this on how to back up your music to removeable media, such as CD or DVD:
Backing up your music files in iTunes
It's a very good idea to do this, but know that uninstalling and reinstalling iTunes will not affect the music stored on your computer. -
Saving Library when uninstalling and reinstalling iTunes
I need help with saving my library of music now that i have to uninstall and reinstall iTunes. i wiped out my iPod by accident so that is not an option. there are several discussions on how to uninstall and reinstall but none specifically tell you how to make sure you save your music. i have many, many songs (some borrowed) that i really don't want to lose and/or have to re-upload.
thanks in advance for your help.See this on how to back up your music to removeable media, such as CD or DVD:
Backing up your music files in iTunes
It's a very good idea to do this, but know that uninstalling and reinstalling iTunes will not affect the music stored on your computer. -
Hi,
When I tried to install iTunes update this failed, then tried to uninstall and reinstall itunes twice. Failed again. Could not open iTunes. I use an HP PC. Even tried to disable Macafee firewall, still itunes failed to install. Please help!!Followed these instructions with a few changes. (Windows 7 x64)
Uninstalled programs in the following order:
- Itunes
- Apple Application Support
- Apple Software Update
- Bonjour
- Apple Mobile Device Support (uninstall failed due to Apple Mobile Device failure)***
- Restarted System
- Redownloaded Itunes from website.
- Run installer as Administratot
- Succefully installed
***To uninstall Apple Mobile Device Support
- Right clicked on Apple Mobile Device Support, Clicked Charge (second option), Repair, Next (failed to repari)
- Right clicked the Apple Mobile Device Support in the Programs and Features window and clicked Repair (third option in drop down list). (repaired successfully)
- Uninstall successful after the repair.
Below is a guess at a quicker solution:
Looking at the uninstalls, it may be worth trying to repair the Apple Mobile Device Support through the Program and Features window before trying to uninstall everything. It may be a faster fix for the freezing service. After the repair is successful the itunes update may work.
Hope this helps. -
I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." I have uninstalled and reinstalled iTunes several times with no success. I am running Windows XP Svc Pack 3. Help please.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99753) -
I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
I have 2 ipod touches. One of the syncs with itunes just fine. The other isnt recognized by itunes. I reset the ipod to factory settings,and uninstalled and reinstalled itunes, still no recognition.
- Do you have the latest version of iTunes on the computer? iOS 6 requires 10.5 or later. The current is 10.6.3
- Have you tried a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- You could try placing the iPod in Recovery Mode and restore the iPod. However, if you can't restore the iPod or use this program to get the iPod out of recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
you will lose use of the iPod.
- An appointment at the Genius Bar of an Apple store might be in order.
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