How to unlock foreign iPhone?

Hi, my iPhone is locked to a French network (I got it on a contract while studying in France). My French network operator has passed my details on to Apple for unlocking (I have checked twice). However when I restore it it doesn't get unlocked. I suspect the problem is that I am connecting to iTunes from the UK and not France. How can I solve this? Thank you!

ONLY the carrier it is locked to can authorize the unlock. You would normally have to be active on the network it is locked to, with their SIM installed in the phone. You should get a text message indicating that the process is complete. At that point you will need to plug it into iTunes and you will get a message that the phone is unlocked and ready for use with a different carrier.
I do not know if this will work if you are A) not actively connected to the cell network of the carrier it is locked to or b) not in the same country (though I wouldn think b wouldn't make a difference).
Carrier unlocks can take anywhere from several days to several weeks or more depending on the carrier. Have you spoken to the carrier it was locked to to ask the status? No one but they can do anything about it.

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