How to unlock Nokia Lumia 1020? Please Help Me.

Hi! How do you unlock Nokia Lumia 1020 w/c is locked with AT&T? I just bought mine in the US a couple weeks ago, but before I bought the phone I asked the AT&T Customer Number (1-800-331-0500) that I am a non-US resident and I bringing the phone to my Country. The lady on the other line told me there's no problem as long as I am buying the phone with no obligaation / pay in full price of the phone and call them again thay can unlock the phone. When I bought the phone and called again, the person on the other line told me he can't and the only way is thru website www.att.com/deviceunlock. Now, I've been trying to unlock my phone since Aug. 31 but no avail. So, are those people in AT&T customer service didn't really know what are they doing and if it is really in their hearth to be called a customer service representative? Because, if they knew what are they doing this should have not happen and I should not bought this phone. Now, when I blog thru their website somebody emailed me and telling me different policies again, here is the last email he sent me.
Thanks for taking my call today. As discussed, after further review your device is not eligible to be unlocked for the following reasons:
The person requesting the unlock must be one of the following:
a current AT&T customer
a former AT&T customer who can provide the phone number or account number for the account
Customer-Specific Requirements
Postpaid Smartphone Customers: Account has been active for at least ninety days and is in good standing (i.e., it has no past due amount or unpaid balance owed AT&T.
We apologize for any inconvenience this has caused. If you have further questions or concerns, please let us know.
Their apologies cannot return my $700 bucks w/c I paid for the unit for the wrong information of their Customer Service.
Is there anyone here can help me to unlock my Lumia 1020? Thank you in advance.

It does seem slightly hit or miss although users buying via Microsoft Store seemed to have better luck if this is anything to go by: http://forums.wpcentral.com/nokia-lumia-1020/235805-nokia-lumia-1020-msft-store-att-unlocking-%5Bmy-...
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yes,
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Hi Kirpamehr,
This forum is for the Powershell script issue, if you have questions about Windows Phone, please turn to windows phone forum and also describe the detailed information:
http://social.technet.microsoft.com/Forums/en-US/home?category=WindowsPhoneITPro
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Anna (or any other mod who sees this) - this is a spam thread and should be deleted. So should the user account.
Don't retire TechNet! -
(Don't give up yet - 12,700+ strong and growing)

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So you are using an Outlook.com account?
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http://www.windowsphone.com/en-us/how-to/wp7/people/sync-calendars-and-to-dos
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http://answers.microsoft.com/en-us/winphone
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Nokia Lumia 1020 Keeps Freezing

I have the Nokia Lumia 1020 and have been using it as my primary phone since its launch in the states. I love the phone and, up until now, I haven't had any issues. However, I'm currently on a trip overseas and I've had nothing but trouble with the phone. It continually freeze, requiring me to issue a soft reboot (volume down + power buton hold). Even after issuing the reboot, the phone doesn't always act in the desired behavior. I find myself issuing the reboot several times in a row. Moreover, the phone starts to get really, really hot and acts strange (changes my time, etc..). Here is examle of what I go through, step by step:
I'm navigating my phone, normally. Looking at pictues, browsing the web, pretty basic stuff
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I issue a soft reboot by pressing the down volume and power button at the same time for 10+ secs
Very rarely does the phone reboot and act in a normal fashion. It will usually freeze right away and I have to issue the reboot again, and again, and again
Eventually, the phone will reboot into a somewhat working session.
My date and time is set to an aribtrary one, even though I have my phone set to automatically obtain the time (I'm currently +12 ahead from my EDT origin). It actually sets my date back to March (it is currently October) and an earlier time
Any text messages I receive come in and are not sorted to the bottom of the current conversation (I have to hunt them down from previous conversations within the same thread) - I think this is due to the date/time issue
I have had situations where my last photos taken got deleted (i.e., probably never saved correctly before the freeze)
The phone will get really, really hot
My Situation/Setup
I live on the east coast of the US (GMT -4)
I'm curently in Singapore (GMT +8)
I have the phone set to roam internationally
The phone is roaming on a 4G signal
I have the date/time set to a 24 hour clock and to get time automatically
I have wi-fi enabled, but I am usually not on a network when I freeze (I have been though)
OS version: 8.0.10327.77
Firmware revision: 3045.000.1325.0001
RM-877 ATT-US varient
Lumia Amber software
I've tied uninstalling any apps I *may* have loaded since the issue began, but I have had no luck. I've also messed with the date and time to set it manually. Again, no luck. I'm about to disable photo and video backups (I currently have them set to "best quality").
My questions:
Anybody else having this issue
Anybody have an idea as to how I can solve for it.
Thanks in advanced for any help.

rusted74 wrote:
Hi there, I am experiencing the same issues. Was wondering if your hard reboot worked?
Hi. 'Same' may not be the exactly similar. Please provide us details regarding your case. Does it happen randomly or when accessing certain apps on the phone? What connections are enable on the phone (Bluetooth, tap+send, data connection, WiFi)? How about the background apps running on the phone?
Ensure that the software of the phone is updated. Latest update is the 'Black Update' currently rolling out globally: http://www.nokia.com/global/support/software-update/wp8-software-update/
Aside from the phone's software, it's also important to check that all system apps are up-to-date. Please refer here: http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
Hi, mmansour.
To verify, the issue starts after updating the phone to Black. Correct? Or have you been encountering the issue prior updating the phone? After updating the software to Black, make sure that all system apps are updated as well. You may refer to the above link for the system apps.

Nokia Lumia 1020 power consumption

Hello,
On 5th of October 2013 I bought from Vodafone Romania a Nokia Lumia 1020. OS version: 8.0.10328.78. Firmware revision number: 3049.0000.1330.1001. Manufacter Name: RM-875_eu_hungary_298.
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I'm on 3G. My data plan does not allow me to use 4G.
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Thank you.
Cosmin Petrenciuc

Totally normal mate, you should get a wireless charger + shell and use your phone more and enjoy it between placing it on the charging plate on your desk!!
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Phone history :-3210, 3100, 3200, 6230i, N73, N95-8GB, N97, N8, Lumia800, Lumia920, Lumia620, Lumia820, Lumia1020, Lumia520, Lumia830, Lumia735

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Hello all,
I have contacted Nokia recently and all they suggest is a factory reset,but firstly the only computer I have is a WINXP computer(which is not supported for backup) and secondly,I don't want to spend hours(If I could backup) reloading stuff back on the phone for an update issue!
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Also, I notice you have your phone number listed in your profile. It is unwise to post your phone number there for all the Internet world to see and possibly harvest for spam use. At the top of the page click on My Settings and go to personal information and remove your phone number.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

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EXIF
Moderator's Note: The image was removed as it contained an IMEI number which is not allowed to be posted here in a public forum.
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