How to unlock the sim when abroad with my iPhone 5 ?

I have a iPHONE5 on contract with EE, the ontract is more than 2 years old. Last uear i contacted EE to unlock it so that i can change SIM when travelling.  I was told that  i would have received an email with instruction on how to do so and that i would have been charged a fee on my bill. I never received any email and left for Brazil with the telephone locked. This year i will go to Brazil again and will want to use a local Sim card. How can i do so? Now the tel is longer than 2 years on contract, so i should be abl;e to do it easily,  Please let me know Thanks   

https://myaccount.ee.co.uk/device-unlock/. or ring EE and speak to them, simple. I presume you are still in this country, do it now before going abroad, it should about ten days for an I-Phone, I believe.

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