How to update BB torch 9800

I'm using version 6.0 bundle 2647 is there any upgrde for this . Can I upgrade to 7.0?

Hi princecaspian82
Welcome to BlackBerry Support Forums
Sorry you can't update your BlackBerry® Torch 9800 to OS 7 , OS 6 is the limit for your device , However you can try your Carrier site to know if they have released any newer bundle for your device Carriers .
Good luck.
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HOW TO UPDATE MY TORCH 9800 TO OS 7

I have wiped clean and restored all the data on my Torch 9800 except I cannot return to os 7. Everytime I try to install os7 I get os 6 back. Can anyone offer my some guidance in respect to getting os 7 back on my device
Solved!
Go to Solution.

Nope, the version number only applies to the device OR the desktop software and they are not relative to each other.
Good luck.
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Can't update my Torch 9800

I have tried to do so both OTA and through the desktop software on both a mac and PC. On the mac all it says is we can't connect to the update server, within literally 1 second, I mean is it even trying? On windows it says theres 0KB space to install the update when on the home page clearly shows there is 3.6GB of free space. I'm trying to stay patient but this is ridiculous. Are there any solutions or have I just wasted a lot of money.

The available 3.6gb of space is not allocated for the device operating system.
Likely, China Mobile your provider has not released the update.
Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.
See the link below for the download, and follow these simple installation instructions.
First locate the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
or from www,blackberryos.com/forums check the 9800 device section
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer. Open Windows Explorer and under the Organize button (on Windows 7, there are similar tools for Vista and XP) click on "Folder and search options." Under the View tab, make sure that your computer is set to show hidden folders and files. Once you've done this, search your C:\ drive for "Vendor.xml".)
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
**Starting with the later OS6 releases, there are now three copies of VENDOR.XML
C:\Program Files\Common Files\Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
==========OR============
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
C:\Documents and Settings\*name*\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
C:\Documents and Settings\*name*\Application Data\Research In Motion\BlackBerry\Loader XML
You can also just search for VENDOR.XML. Make sure that you choose ADVANCED SEARCH and include hidden files. It should show the file in at three locations. Delete every copy that it finds.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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How to Sync BB Torch 9800 with Office for Mac Outlook 2011?

I can not sync my bb with my mac with MS Office 2011 Outlook.
Just for the info I am using Mac OSX 10.7 and it does not have iSync.
First time I synced my device, the bb desktop manager asked me what to sync with what.
I did sync my contacts with Mac address book, but now I have MS Office 2011 for Mac and want to sync all four
1 Calender
2 Contacts
3 Notes and
4 Tasks
with my outlook.
Can some one please guide me on how can I get that done?

scotthammy wrote:
We switched our team to Mac's six months ago and recently upgraded to Mac Office 2011 and found we can no longer sync our BB's! Help is there a solution? When will an upgrade to Desk Top Manager be ready? We do not want iPhones ...
Hello scotthammy and welcome to the BlackBerry Support Community Forums.
We are not able to comment on unreleased products or software.
Keep checking www.blackberry.com/mac for updates as well as BlackBerry Technical Solution Centre.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

How to update my Torch 9810?

I am currently on 7.0.0.261 (B1346) with no attached carrier. I see "no updates available" option when I try to update. Help?

you have to update manually
Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
6. remove internet connection to PC and reboot PC.
7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
Enjoy the new OS.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
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App world won't update blackberry torch 9800

Hello I had problemas trying to get into app world, it said that I had to upload it, and when I clicked the link it got me to a not existing page, I deleted the app world and now I'm trying to download it again but I can't get into the page www.blackberry.com/appworld/download it says that doesn't exist. I'm having problemas also with the BBM when I invite people they don't receive the invitation
MOD EDIT: Subject changed to reflect a new topic

dblasini wrote:
Hello I had problemas trying to get into app world, it said that I had to upload it, and when I clicked the link it got me to a not existing page, I deleted the app world and now I'm trying to download it again but I can't get into the page www.blackberry.com/appworld/download it says that doesn't exist. I'm having problemas also with the BBM when I invite people they don't receive the invitation
MOD EDIT: Subject changed to reflect a new topic
The issue regarding BlackBerry World has been solved. Please seehttp://supportforums.blackberry.com/t5/BlackBerry-World/I-can-t-update-BlackBerry-App-Word-to-BlackB...
Regarding your Issue with BBM, May I ask if you have an existing BIS plan with your carrier?
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Software update for BB Torch 9800

Through Twitter BlackBerry Help,I have been informed reliably informed that there is a software update for BB Torch 9800. But checking with phone updating system could not find it. Would someone out there verify and supply me with a link to the update?
Solved!
Go to Solution.

HungryMind wrote:
Hello MilltiotNgoma,
You can check your carriers website if there's an available update for your device.I believe your device can still go up to 7.1
JSanders is right, you can't update the Torch 9800 to OS 7.1 (not even OS 7)
the latest OS for this device was 6.0.0.756 released by Vodafone and O2 UK. Check your Carrier's OS update here: http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

My Blackberry Torch 9800 smartphones OS got wiped

Yesterday i tried to update my torch 9800 to the latest OS. After downloading the OS through Blackberry Desktop Software my phone got rebooted and after getting on a message is shown saying " Error 507. Reload Software . For further information, please visit www.blackberry.com/507" . I tried installing the OS againg through the Desktop Software , but it is showing a message " an eror has occured while downloading software for your device. Please verify your internet connection or try againg later". What should i do to get the OS back ? Please help .

Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
6. remove internet connection to PC and reboot PC.
7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
Enjoy the new OS.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
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How do I re-install the operating system on my BlackBerry Torch 9800 - I am sure it is hacked.

Greetings,
Can someone point me to instructions on how to re-install the operating system on a BlackBerry Torch 9800 and then upgrade it to the latest release?
I have done this several times in the past, due to recurring hacking, but have lost the instructions.
Thank you very much for your help.
Regards,
Jean-Pierre
P.S. I would preffer a releas of the OS without any pre-install applicaitons such as Twitter, Facebook, LinkedIn,
and above all, Whastapp. Thank you.

Hi and Welcome to the Community!
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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How to remove the IT policy from my Torch 9800, or how to reset the device to original setting

I have a Torch 9800 formerly- used for business emails. According to our company policy there was an IT policy installed to the device hence would force the user to set password protecting the device.
Now this device has been retired and I like to use it only for regular phone calls thus do not like to have a password protection. My question is:
How to remove the IT policy from the device?
or
How to reset the device to original setting?
I have been trying to swipe and scrub the device several times but that IT policy still exist. Need help......
Solved!
Go to Solution.

See the RIM Knowledge Base article here for information on how to remove an IT Policy. See the Method Three in the link:
KB14202 How to remove an IT policy from a BlackBerry smartphone
Read this RIM Knowledge Base article to reset your device to the factory settings.
KB18998 How to reset a BlackBerry smartphone to factory defaults
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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How can i find out serial no of torch 9800 without the phone.

How do I find out serial no of my torch 9800 without the physical phone ( is it in the packaging to the brand new phone?) so that I can report it being stolen and alert anyone buying a stolen hanset in 2nd hand Market. Who should I report it having been stolen after repotted it having been stolen to the police.

Your cell carrier would have a record of it. They might even blacklist the phone so nobody else can use it.
Give them a call to see what they will do for you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

How do I sync bb torch 9800 contact to ipod torch and ipad 3

How do I sync bb torch 9800 contact to ipod torch and ipad 3

http://www.linuxtoday.com/infrastructure/2010120102535OSAP
http://itmanagement.earthweb.com/osrc/article.php/3909721/Making-the-iPad-Sync-w ith-Linux.htm
http://everydaylht.com/2010/04/10/why-iphoneipod-touch-owners-should-use-linux/

Can I Update The Old Model Like Torch 9800 to os10

Can I Update The Old Model Like Torch 9800 to os10

No, Os 10 is specifically for BB10 device.
Let me know if this help.

Updating apps on Torch 9800 via desktop software v 6

Hey, is it possible to update downloaded apps on my BB Torch 9800 using the desktop software v6.0.1?
I've looked all over, but can only update the installed apps via appworld on the device itself which has caused problems in the past..
Any help would be greatly appreciated...
Cheers

Yes, it is. When you go to purchase or download an app in AppWorld via the AppWorld PC catalog, you will be given an options to install via a connection from your, and your PC will download and install a plugin to enable that.
1. If any post helps you please click the below the post(s) that helped you.
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How to block my lost BB Torch 9800?

I lost my BB Torch 9800 few days ago and I have not download/activated the BB Protect feature. There was no password, no lock at all. I also removed my sim so I could not even try to call it. I hope you could help me block the unit in order not to be accessed or used by anyone.
Below are info I got from the box, which I hope could help..?
Pin # [removed]
IMEI [removed]
BT MAC [removed]
I just sent a BBM invitation thinking that someone already has my phone and hoping that I can talk to the one who found it, but still pending. I really don't know if this will help but just trying my luck. I will appreciate any help...
Thanks!
MOD EDIT: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

There is nothing we can do here. We do not work for BB. Please remove your personal information from your post as it is not allowed to be posted here (PIN, IMEI, etc.)
Your only recourse for blocking the phone would be with your wireless service provider.
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How to update BB torch 9800

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