How to update firmware on a Zen Mic

Hello,
i want to downgrad the firmware of my zen micro. i got a windows xp with sp2 and several updates. when i click on update i only see the time symbol and nothing happens neither on the desktop nor on my mp3 player.
i got the newest firmware with plays for sure. i tried it on a windows 2000 pc but there it is not detected.
i tried it with the recovery mode, and "erased" there the firmware, but actually it isnt erased.
how can i erase the firmware? how can i upgrade it's?

You can "downgrade", or at least go back to a v.xx PDE firmware version. The latest ..0 firmware is able to detect and downgrade from the v2.xx PFS/MTP firmware.

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