How to update from snow leopard to mavericks

I  just downloaded anew version of safari, but now I can't use it because I have OS 10.6.8 snow leopard, and it needs 10.9 mavericks. I have heard I can download it for free from the App store, and go from snow leopard to mavericks. I can't seem to find the download anywhere here? Can anyone help me with this?

Your computer can’t be upgraded past 10.6.8. If desired, switch to a product such as Firefox.
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Similar Messages

  • I have a older MacBook I upgraded memory two 3 gb from its original two but it still will not let me update from snow leopard to maverick I have plenty of available ram does anyone know why

    I believe it is running an older version of maverick it is 10.6.8 but it will not let me update any further . I added 3gb of ram to upgrade from the original 2gb it came with but still no updates are being allowed Does anyone have any idea why this is ? I am sure the criteria for the upgrade is available so I don't know why I can not up date it?

    10.6.8 is Snow Leopard.
    Run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
    http://support.apple.com/kb/DL1399
    Check via Software Update whether any further updates are required, particularly to iTunes (you will need the latest version in order to synch with mobile devices).
    You should now see the App Store icon in iTunes, and you now need to set up your account:
    http://support.apple.com/kb/HT4479
    You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
    iMac (Mid-2007 or later)
    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
    MacBook Air (Late 2008 or later)
    Mac Mini (Early 2009 or later)
    Mac Pro (Early 2008 or later)
    Xserve (Early 2009)
    iCloud system requirements:
    http://support.apple.com/kb/ht4759
    If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
    http://store.apple.com/us/product/D6106Z/A/os-x-lion
    or Mountain Lion:
    http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion

  • I upgraded from snow leopard to mavericks only to find that my backup files of all my CS3 indesign, illustrator, photoshop wo't run, how do I uninstall mavericks and get my old system back

    I upgraded from snow leopard to mavericks only to find that my backup files of all my CS3 indesign, illustrator, photoshop wo't run, how do I uninstall mavericks and get my old system back.  I retired from graphics a few years back but still have old clients I do work for and maintain files for.  Would not have upgraded if I had known of the incompatability.

    You did not due any due dilligence to investigate if your legacy apps would run, you should upgrade your apps. However if you feel you have to downgrade back to SL then click
    https://discussions.apple.com/docs/DOC-6162
    for directions.

  • If Mavericks is updated from snow leopard, will the drivers be kept intact for my printer and other aps?

    If I upgrade from Snow Leopard to Mavericks, will my drivers be kept, and will my settings for Safari and Mail be kept?

    Yes. Upgrading doesn't muck with your or 3rd-party stuff unless the latter is incompatible. Then, the installer will those things into a root-level folder entitled Incompatible Software. As for your printer, ensure that you install the latest printer update before upgrading. Also, note that all PPC apps will no longer work.

  • How to transfers mail from snow leopard to mavericks

    Hello, I have a little big problem, how can I transfer all the emails and email accout from snow leopard to mavericks? the two operating systems are on the same computer, on the same hard disk on two different partitions.
    thanks

    I'm not sure if you will need to boot into Snow Leopard to do this, but if you can see the Mail folder in Snow Leopard you can drag it over to Mavericks.
    Apple Mail stores your data in User's Library/Mail.
    Your User's Library is hidden in Mavericks. See:
    How to enable the User’s Library folder
    Mavericks Mail will upgrade when you open.

  • HT6065 I upgraded from Snow Leopard to Mavericks OS X, and lost all of my "on my mac" mail boxes.  How do I restore them?

    I upgraded from Snow Leopard to Mavericks OS X, and lost all of my "on my mac" mail boxes.  How do I restore them?

    The answer was more complicated.  I had to have an Apple Care tech help me onscreen.  Had to go to Time Machine to restore (which I had tried, but couldn't find the right files to import.  The Mail icon was barred).  They helped me find them.  It was very complicated, with many steps involved.  I never could have figured it out on my own.  Even the tech was not sure how, or if it would work. And it took about 1/2 hour for the stuff to download. But, the problem was solved eventually
    .  Thanks again for your help!

  • Have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an e

    I have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an error message, that it is for 10.6 only.
    It seems that I should have first updated Safari, and then only to Lion, which I didn't. Any idea how I can fix this now without having to rollback to Snow Leopard, update Safari and then go back to Lion?

    Try this Safari5.1 from the installer package
    http://www.filefactory.com/file/cc9005d/n/Safari.pkg.zip
    The download worked better with Firefox not sure why. At the bottom of the page after the captcha>> slow down load is the Free link,  it took about 4 minutes to download on my test.

  • When I updated from Snow Leopard to Lion, a new username was created. I want to merge old   new username

    When I updated from Snow Leopard to Lion, a new username w/administrative powers was created. Trying to merge old w/ new and retain all photos, music, etc of each but can't figure it out. Any ideas on how to do so?

    I ended up calling Apple Tech Support for help on this.  Got directed to a Mail expert.  He had me move the following files from my home Library file folder.
    ~\Library\Mail\V2\MailData\Envelope Index
    ~\Library\Mail\V2\MailData\Envelope Index-shm
    ~\Library\Mail\V2\MailData\Envelope Index-wal
    Then he asked me to quit Mail and then restart it again.  When it restarted, it imported the mail (which the original migration had not done before).  This solved about 90% of the problems.  In my old mail folder in Snow Leopard, I had a Mail folder called Archive.  Since this is now a reserved folder name, the import to Mountain Lion choked and it created five duplicates of this folder and its subfolders.  I just deleted these and then went to Time Machine and brought in a single copy.  The Rules and Smart Folders I had were gone and couldn't be resurrected, so had to spend some time and rebuild them by hand.  But, now it all seems to be working well.

  • I want to upgrade from snow leopard to Mavericks, but only Yosemite is available!!

    How do I upgrade snow leopard to Mavericks on one of my older macbooks? I note that Mavericks is no longer available via the App store, only Yosemite, and I do not want the latter. My latest macbooks all have Mavericks pre-installed, and I want parity on all.

    OS X 10.9 Mavericks is no longer an available, downloadable OS version.
    You can choose to decide and download the free OS X 10.10 Yosemite OR pay to download either OS X 10.7 Lion  or OS X 10.8 Mountain Lion.
    Before embarking on a major OS upgrade, it would be wise, advisable and very prudent if you backup your current system to an external connected and Mac formatted Flash drive OR externally connected USB, Thunderbolt or FireWire 800, Mac formatted hard drive. Then, use either OS X Time Machine app to backup your entire system to the external drive OR purchase, install and use a data cloning app, like CarbonCopyCloner or SuperDuper, to make an exact and bootable copy (clone) of your entire Mac's internal hard drive. This step is really needed in case something goes wrong with the install of the new OS or you simply do not like the new OS, you have a very easy way/procedure to return your Mac to its former working state.
    Then, determine if your Mac meets ALL minimum system install requirements.
    OS X 10.7 Lion system requirements
    Purchased emailed download code here.
    http://store.apple.com/us/product/D6106Z/A/os-x-lion
    To use OS X 10.7 Lion, make sure your computer has the following:
    An Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    Mac OS X v10.6.6 or later to install via the Mac App Store (v10.6.8 recommended)
    7 GB of available disk space
    2 GB of RAM
    To install OS X  10.8 Mountain Lion, 10.9 Mavericks (free upgrade, but currently unavailable) or OS X 10.10 Yosemite (currently available free upgrade) you need one of these Macs:
    OS X 10.8 Mountain Lion purchased emailed download code here.
    http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
    iMac (Mid-2007 or later)
    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    MacBook Pro (13-inch, Mid-2009 or later),
    MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
    MacBook Air (Late 2008 or later)
    Mac mini (Early 2009 or later)
    Mac Pro (Early 2008 or later)
    Xserve (Early 2009)
    Your Mac also needs:
    OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
    2 GB or more of memory (I strongly advise, at least, 4 GBs of RAM or more)
    8 GB or more of available space
    Next,
    If you run any older Mac software from the earlier PowerPC Macs, then none of this software will work with the newer OS X versions (10.7 and onward). OS X Snow Leopard had a magical and invisible PowerPC emulation application, called Rosetta, that worked seamlessly in the background that still allowed older PowerPC coded software to still operate in a Intel CPU Mac.
    The use of Rosetta ended with OS X Snow Leopard as the Rosetta application was licensed to Apple, from a software company called Transitive, which got bought out, I believe, by IBM and Appe  could no longer secure their rights to continue to use Rosetta in later versions of OS X.
    So, you would need to check to see if you have software on your Mac that maybe older than, say, 2006 or older.
    Also, check for app compatibilty  here.
    http://roaringapps.com/
    If you have any commercial antivirus installed and/or hard drive cleaning apps installed on your Mac, like MacKeeper, CleanMyMac, TuneUpMyMac, MacCleanse, etc. now would be a good time to completely uninstall these apps by doing a Google search to learn how to properly uninstall these types of apps.
    These types of apps will only cause your Mac issues later after the install of the new OS X version and you will have to completely uninstall these types of apps later.
    Once you have determined all of this, you should be able to find the latest versions of OS X by clicking on the Mac App Store icon in the OS X Dock and then login to the Mac App Store using your Apple ID and password and if you purchased a download code, input that code.
    You can then begin the download and installation process of installing the newer versions of OS X from the Mac App Store.
    Good Luck!

  • Hi I just updated from Snow Leopard to Mountain Lion. I write DVD's using Final Cut Pro, creating a DVD that plays HD and Standard Definition on one disk. My problem is when I used load the disk on my G5 it would ask if you want High Definition or Standar

    Hi I just updated from Snow Leopard to Mountain Lion.
    I write DVD's using Final Cut Pro, creating a DVD that plays HD and Standard Definition on one disk.
    My problem is when I used load the disk on my G5 it would ask if you want High Definition or Standard Definition, now it just defaults to Standard Definition.(I'm using Apple's DVD Player)
    Can I fix this problem?

    Addendum: I read on a post here (http://forums.macrumors.com/showthread.php?t=420169) about removing some kext files in order to trick OSX into thinking that there were no FireWire ports.
    I followed the instructions and removed from /System/Library/Extensions/ the following files:
    IOFireWireSerialBusProtocolTransport.kext
    IOFireWireAVC.kext
    IOFireWireFamily.kext
    IOFireWireIP.kext
    IOFireWireSBP2.kext
    I restarted and BAM...Snow Leopard booted crazy fast and the mouse and keyboard worked instantly.
    The System Profiler says "No FireWire ports were found."
    So this tells me that the FW port is probably the culprit and is messing up the installation.
    So how do I hack the Mountain Lion installer and tell it to ignore the FW port, which is obviously quite dead? Or is there something I can do to the Base system that is similar?

  • Can i update from Snow leopard to Yosemite and still use old programs?

    If I update from Snow leopard (10.6.8) to Yosemite will my old programs work? I'm referring to Freehand MX, Adobe Suite SC2, Microsoft office 2004. I cannot afford to replace ANY of them (I got a Mac when I was diagnosed with Dyslexia while at University so the University bought it all for me).
    I have an external harddrive and was routinely backing up my computer however earlier this year it stopped working saying that there asn't enough room ( i though Time Machine deleted old copies?).  I've not very tec savvy at all (and don't underatand how to wipe my external harddrive to start again nor how to set up or use time machine properly).
    Please can someone help, explaining in plain English (pretend I'm 90 lol)

    I have an external harddrive and was routinely backing up my computer however earlier this year it stopped working saying that there asn't enough room ( i though Time Machine deleted old copies?).  I've not very tec savvy at all (and don't underatand how to wipe my external harddrive to start again nor how to set up or use time machine properly).
    You are correct in saying Time Machine will delete old files off of the backend of the backup set. Why this is not happening with your Time machine drive I am not certain, but I have seen this error when, for whatever reason the boot drive was selected as the Time Machine drive
    Open System Preferences > Time Machine and be sure the correct drive is selected, If not then change the selection to the correct drive.
    STOP
    Otherwise, since you say you are not very tech savvy I am assuming you do not have any third party volume repair utilities and since we do not know why your drive is full rather than deleting files off of the back of the set you want to take extra precautions to be as sure as possible the Time Machine drive is healthy. So I am going to recommend an extra step in the process. I am also assuming your Time Machine drive is attached to your Mac with either a USB or Firewire interface — this will not work for network drives.
    Open Disk Utility — you will find it in /Applications/Utilities on your Mac hard drive
    Select the Time Machine volume and click on the Erase tab
    The format should be Mac OS Extended (Journaled)
    You can change the name of the drive if you want
    Click on the Security Options button and move the slider one notch to the right
    Click on the Erase button — this will erase the drive and write zeros to every sector on the drive which should remap any bad sectors to the spare sectors on the drive but it will take some time, so don't get anxious.
    Assuming there are no errors when Disk Utility completes close it
    Open System Preferences > Time Machine and reselect the Time Machine drive.
    You Mac will then start a new Time Machine backup set. This may take several hours depending on the speed of your Mac the speed of the connection to the Time Machine drive and the speed of the Time Machine drive itself.

  • Can I still upgrade from Snow Leopard to Mavericks, with Yosemite out?

    Hi there,
    my girlfriend is running Snow Leopard (10.6.8 I believe) on a MacBook 2009. Now she finally wanted an upgrade to a newer OS. However, I've read in several reviews that Yosemite is not running very smoothly on some older Macs. So I thought upgrading to Mavericks might be a better deal.
    So my question is:
    How can I upgrade from Snow Leopard to Mavericks? Apparently you can't do it over the AppStore, since you can now only download Yosemite. Is there another way?
    Thanks!

    Nope. Mavericks is no longer available for download unless you had downloaded it in the past. If Yosemite doesn't do well on an older Mac, then neither will Mavericks. Consider rolling back to Snow Leopard.
    You may try calling Customer Service: Contacting Apple for support and service - this includes international calling numbers. They may be able to help you with getting Mavericks for now.

  • How to re install Snow Leopard with Mavericks running?

    Hello,
    Not long after it was introduced I upgraded my Macbookpro from Snow Leopard to Mavericks.
    (Apart from that it also has a Bootcamp partition with MS Windows 7)
    But Compared to any other Mac around me, mine has been extremely slow and the Mavericks upgrade did not solve that.
    It has Microsoft Office for Mac and Mackeeper and I suspect either of those could have something to do with it.
    To see if that helps I want to do a complete reinstall of the OS X.
    I already made a full backup of both the Mac and the Bootcamp side.
    But when I load the original Snow Leopard install DVD it says it can't do the install because it there is a later version (being Mavericks) running.
    What should I do?
    Thanks,
    Sander

    Thanks a lot for your quick responses.
    I was able to do what Mende proposed and have also removed Mackeeper.
    I don't know what the cause was but the Mac appears to be back to it's normal speed now.
    However, stragely enough, when I start up using the option key to choose between the MacHD and Windows partition, I suddenly have three partitions to choose from.
    Mac HD, Windows and a new one called Recovery which of course I would like to get rid of without damaging anything.
    Do you know how to do that safely?
    Thanks again

  • After update from snow leopard to lion, error message when trying to open a software just installed

    Dear support team,
    I just update from Snow Leopard to Lion and i installed a software as soon as i open it, it crash with the report below:
    rocess:    
    Stage [723]
    Path:       
    /Applications/Toon Boom Harmony 9.2/Stage.app/Contents/MacOS/Stage
    Identifier: 
    com.toonboom.harmony.full.Stage
    Version:    
    9.2 (9.2.0.6948)
    Code Type:  
    X86 (Native)
    Parent Process:  launchd [166]
    Date/Time:  
    2012-02-03 17:26:21.077 +0100
    OS Version: 
    Mac OS X 10.7.2 (11C74)
    Report Version:  9
    Interval Since Last Report:     
    63071 sec
    Crashes Since Last Report:      
    35
    Per-App Interval Since Last Report:  884 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                 
    A8F4E460-7A3D-4E49-ADA7-21B87C97D9B4
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000006f6c2e69
    VM Regions Near 0x6f6c2e69:
    MALLOC_TINY       
    000000000d500000-000000000d600000 [ 1024K] rw-/rwx SM=PRV 
    -->
    __TEXT            
    000000008f002000-000000008f7a5000 [ 7820K] r-x/rwx SM=COW  /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
    Application Specific Information:
    objc[723]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libqt-mt.3.3.8.dylib     
    0xb2373ef0 QString::deref() + 24
    1   libqt-mt.3.3.8.dylib     
    0xb2374339 QString::operator=(QString const&) + 27
    2   libToonBoomDbAccess.1.0.0.dylib
    0x028bc8ee TUDbAccess::dba_Initialize2dSystem(char*) + 254
    3   com.toonboom.harmony.full.Stage
    0x004ec87e non-virtual thunk to TUDbSelectDlg::~TUDbSelectDlg() + 1854
    4   com.toonboom.harmony.full.Stage
    0x004ecdf0 non-virtual thunk to TUDbSelectDlg::~TUDbSelectDlg() + 3248
    5   com.toonboom.harmony.full.Stage
    0x004f4f6a std::vector<TUDbAccess::SceneInfo, std::allocator<TUDbAccess::SceneInfo> >::operator=(std::vector<TUDbAccess::SceneInfo, std::allocator<TUDbAccess::SceneInfo> > const&) + 7466
    6   com.toonboom.harmony.full.Stage
    0x004b9f1b TUDbSelector::metaObject() const + 907
    7   libqt-mt.3.3.8.dylib     
    0xb209f9b3 QObject::activate_signal(QConnectionList*, QUObject*) + 355
    8   libqt-mt.3.3.8.dylib     
    0xb209feb3 QObject::activate_signal(int) + 101
    9   libToonBoomActionManager.1.0.0.dylib
    0x03bb5a6d UI_OKCancelButtons::clickedOK() + 29
    10  libToonBoomActionManager.1.0.0.dylib
    0x03bb5ae8 UI_OKCancelButtons::qt_emit(int, QUObject*) + 88
    11  libqt-mt.3.3.8.dylib     
    0xb209f9f7 QObject::activate_signal(QConnectionList*, QUObject*) + 423
    12  libqt-mt.3.3.8.dylib     
    0xb209feb3 QObject::activate_signal(int) + 101
    13  libqt-mt.3.3.8.dylib     
    0xb23fa70e QButton::clicked() + 32
    14  libqt-mt.3.3.8.dylib     
    0xb20d6f7c QWidget::event(QEvent*) + 1358
    15  libqt-mt.3.3.8.dylib     
    0xb204d887 QApplication::internalNotify(QObject*, QEvent*) + 579
    16  libqt-mt.3.3.8.dylib     
    0xb204e965 QApplication::notify(QObject*, QEvent*) + 1709
    17  com.toonboom.harmony.full.Stage
    0x0004f2d8 non-virtual thunk to AnimatePro_SceneUI::activeMainGotoNextFrameValidate(AC_ActionInfo*) + 3320
    18  libqt-mt.3.3.8.dylib     
    0xb200f78f QApplication::globalEventProcessor(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 4151
    19  com.apple.HIToolbox      
    0x909d6920 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
    20  com.apple.HIToolbox      
    0x90852803 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
    21  com.apple.HIToolbox      
    0x90851c80 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
    22  com.apple.HIToolbox      
    0x90866aa9 SendEventToEventTarget + 76
    23  com.apple.HIToolbox      
    0x90867229 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 1915
    24  com.apple.HIToolbox      
    0x90852cbe _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
    25  com.apple.HIToolbox      
    0x90851c80 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
    26  com.apple.HIToolbox      
    0x90866aa9 SendEventToEventTarget + 76
    27  libqt-mt.3.3.8.dylib     
    0xb2007b9e qt_mac_send_event(unsigned int, OpaqueEventRef*, OpaqueWindowPtr*) + 84
    28  libqt-mt.3.3.8.dylib     
    0xb203e785 QEventLoop::processEvents(unsigned int) + 209
    29  libqt-mt.3.3.8.dylib     
    0xb20602a3 QEventLoop::enterLoop() + 171
    30  libqt-mt.3.3.8.dylib     
    0xb2222c82 QDialog::exec() + 110
    31  com.toonboom.harmony.full.Stage
    0x004ec519 non-virtual thunk to TUDbSelectDlg::~TUDbSelectDlg() + 985
    32  com.toonboom.harmony.full.Stage
    0x00011027 0x1000 + 65575
    33  com.toonboom.harmony.full.Stage
    0x00019d5b 0x1000 + 101723
    34  com.toonboom.harmony.full.Stage
    0x0001b167 0x1000 + 106855
    35  com.toonboom.harmony.full.Stage
    0x0000f0bc 0x1000 + 57532
    36  com.toonboom.harmony.full.Stage
    0x0000efe9 0x1000 + 57321
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x9cb6090a kevent + 10
    1   libdispatch.dylib        
    0x982e2c58 _dispatch_mgr_invoke + 969
    2   libdispatch.dylib        
    0x982e16a7 _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib   
    0x9cb6002e __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x94b52ccf _pthread_wqthread + 773
    2   libsystem_c.dylib        
    0x94b546fe start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib   
    0x9cb6002e __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x94b52ccf _pthread_wqthread + 773
    2   libsystem_c.dylib        
    0x94b546fe start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x044430a0  ebx: 0xb2373ee6  ecx: 0x00000000  edx: 0x6f6c2e69
      edi: 0x0290a764  esi: 0x0290a764  ebp: 0xbfffdf88  esp: 0xbfffdf60
       ss: 0x00000023  efl: 0x00010206  eip: 0xb2373ef0   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x6f6c2e69
    Logical CPU: 1
    Binary Images:
    0x1000 -   0xc64ff5 +com.toonboom.harmony.full.Stage (9.2 - 9.2.0.6948) <FB9BCE56-9E12-9D21-39AF-0E687331CE2E> /Applications/Toon Boom Harmony 9.2/Stage.app/Contents/MacOS/Stage
    0x1096000 -  0x11bafff +libOSGBase.dylib (1.2.0 - compatibility 1.2.0) <63E1F469-ADF8-65AE-F3F5-811DBFEAD518> /Applications/Toon Boom Harmony 9.2/*/libOSGBase.dylib
    0x123f000 -  0x1c4afe7 +libOSGSystem.dylib (1.2.0 - compatibility 1.2.0) <155BB1A7-AAB2-5CE7-0146-1CCD7E92394E> /Applications/Toon Boom Harmony 9.2/*/libOSGSystem.dylib
    0x2006000 -  0x204ffef +libtiff.dylib (12.2.0 - compatibility 12.0.0) /Applications/Toon Boom Harmony 9.2/*/libtiff.dylib
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    0x9ab4e000 - 0x9abbdfff  com.apple.Heimdal (2.1 - 2.0) <DE626683-DF32-341B-8997-AE63309590C7> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
    0x9ac01000 - 0x9ac0aff3  com.apple.CommonAuth (2.1 - 2.0) <D49B41B1-A5DD-366A-8C30-49E9B875AA13> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x9ac8a000 - 0x9ace7ffb  com.apple.htmlrendering (76 - 1.1.4) <743C2943-40BC-36FB-A45C-3421A394F081> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x9ace8000 - 0x9acf1fff  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
    0x9acf2000 - 0x9adc9ffb  com.apple.avfoundation (2.0 - 180.30) <6788562E-A9A8-3898-A0F4-66D9BBAE3430> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
    0x9addb000 - 0x9afb1fe3  com.apple.CoreFoundation (6.7.1 - 635.15) <AC9F6462-6315-3D89-8075-D048DB4DBF7E> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x9afb2000 - 0x9afe1ff7  libsystem_info.dylib (??? - ???) <B86A363D-6EA2-3A69-A6CB-18B7F98FC61A> /usr/lib/system/libsystem_info.dylib
    0x9afee000 - 0x9b037ff7  libGLU.dylib (??? - ???) <AEA2AD9A-EEDD-39B8-9B28-4C7C1BACB594> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x9b038000 - 0x9b6b3fe5  com.apple.CoreAUC (6.11.04 - 6.11.04) <B06D52C9-9F59-3EF2-B2BA-11E93C573572> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
    0x9b6b4000 - 0x9b9f6fff  com.apple.MediaToolbox (1.0 - 705.42) <5AEFD5BE-6FA3-38F8-966A-B0AB56C472B8> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
    0x9b9f7000 - 0x9b9f8fff  liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
    0x9b9f9000 - 0x9c08aff3  libclh.dylib (4.0.3 - 4.0.3) <0F0FA67F-970B-3D68-8945-7136EA71D77B> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
    0x9c08b000 - 0x9c0b4ffe  com.apple.opencl (1.50.63 - 1.50.63) <C4EC60D6-9A7C-3CE9-AA80-2F81D9BB4465> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x9c0b5000 - 0x9c0d2fff  libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <95AE43ED-6C52-3B39-89B6-54C81C62F1FF> /usr/lib/libresolv.9.dylib
    0x9c0d3000 - 0x9c0efff5  com.apple.GenerationalStorage (1.0 - 125) <F1D67293-9192-367D-AE74-2732B23E7E77> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
    0x9c0f0000 - 0x9c0f1fff  libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
    0x9c0f2000 - 0x9c11cff0  libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <5CAA1478-97E0-31EA-8F50-BF09D665DD84> /usr/lib/libpcre.0.dylib
    0x9c11d000 - 0x9c121fff  com.apple.CommonPanels (1.2.5 - 94) <3A988595-DE53-34ED-9367-C9A737E2AF38> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x9c16f000 - 0x9c177fff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <28D5D8B5-14E8-3DA1-9085-B9BC96835ACF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x9c178000 - 0x9c3a1ffb  com.apple.QuartzComposer (5.0 - 236) <7BD138F0-C748-3013-98C0-4D5F5E10B9AB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    0x9c3b6000 - 0x9c48cff6  com.apple.QuickLookUIFramework (3.1 - 500.1) <4E259D94-6081-32D7-AD60-565E57B11EBA> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
    0x9c48d000 - 0x9c48efff  com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x9c48f000 - 0x9c4a6ff8  com.apple.CoreMediaAuthoring (2.0 - 889) <49B55753-BD7E-3889-BA60-15294DA49CB7> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
    0x9c4a7000 - 0x9c6f0ff7  com.apple.JavaScriptCore (7534.52 - 7534.52.7) <19E4C699-A9BA-3FCB-90CC-02C8F0607165> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x9c73d000 - 0x9c744ff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
    0x9c745000 - 0x9c746fff  libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <B04592B1-0924-3422-82FF-976B339DF567> /usr/lib/system/libsystem_blocks.dylib
    0x9c747000 - 0x9c796ffb  com.apple.AppleVAFramework (5.0.14 - 5.0.14) <71C9D388-E607-3DB4-9FD3-FC918EB4A835> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x9c797000 - 0x9ca46ff7  com.apple.AddressBook.framework (6.1 - 1062) <8992D5C7-DC3C-3009-8A9E-A6937B91BB4D> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x9ca47000 - 0x9ca47fff  com.apple.audio.units.AudioUnit (1.7.1 - 1.7.1) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x9caab000 - 0x9cb12fff  libc++.1.dylib (19.0.0 - compatibility 1.0.0) <3AFF3CE8-14AE-300F-8F63-8B7FB9D4DA96> /usr/lib/libc++.1.dylib
    0x9cb15000 - 0x9cb25fff  com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x9cb26000 - 0x9cb30ff2  com.apple.audio.SoundManager (3.9.4 - 3.9.4) <D23C4761-6492-3974-B4D2-495082B8B7A6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x9cb47000 - 0x9cb65ff7  libsystem_kernel.dylib (1699.22.73 - compatibility 1.0.0) <D32C2E9C-8184-3FAF-8694-99FC619FC71B> /usr/lib/system/libsystem_kernel.dylib
    0x9cb66000 - 0x9cb66fff  com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0xb2000000 - 0xb255dff3 +libqt-mt.3.3.8.dylib (3.3.8 - compatibility 3.3.0) <2C43D829-B4BA-4ACD-94D0-86AB464355AD> /Applications/Toon Boom Harmony 9.2/*/libqt-mt.3.3.8.dylib
    0xb9000000 - 0xb902afff +libqui.1.0.0.dylib (??? - ???) /Applications/Toon Boom Harmony 9.2/*/libqui.1.0.0.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
    task_for_pid: 2
    thread_create: 0
    thread_set_state: 0
      Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
      Calls made by all processes on this machine:
    task_for_pid: 2009
    thread_create: 0
    thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=252.8M resident=137.0M(54%) swapped_out_or_unallocated=115.8M(46%)
    Writable regions: Total=124.1M written=13.0M(10%) resident=24.1M(19%) swapped_out=0K(0%) unallocated=100.0M(81%)
    REGION TYPE                 
    VIRTUAL
    ===========                 
    =======
    ATS (font support)            
    33.1M
    ATS (font support) (reserved)    
    4K   
    reserved VM address space (unallocated)
    CG backing stores             
    12.1M
    CG raster data                  
    64K
    CG shared images              
    3608K
    CoreGraphics                     
    8K
    CoreServices                  
    1240K
    IOKit                            
    4K
    MALLOC                        
    47.1M
    MALLOC guard page               
    48K
    MALLOC_LARGE (reserved)        
    164K   
    reserved VM address space (unallocated)
    Memory tag=240                   
    4K
    Memory tag=242                  
    12K
    Memory tag=243                   
    4K
    Stack                         
    65.5M
    VM_ALLOCATE                   
    16.1M
    __CI_BITMAP                     
    80K
    __DATA                        
    22.1M
    __DATA/__OBJC                  
    232K
    __IMAGE                       
    1256K
    __IMPORT                       
    344K
    __LINKEDIT                    
    58.3M
    __OBJC                        
    2696K
    __OBJC/__DATA                   
    76K
    __PAGEZERO                       
    4K
    __TEXT                       
    194.5M
    __UNICODE                      
    544K
    __mw                             
    8K
    mapped file                  
    108.3M
    shared memory                  
    312K
    shared pmap                   
    7716K
    ===========                 
    =======
    TOTAL                        
    575.1M
    TOTAL, minus reserved VM space
    574.9M
    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.18)
    Bluetooth: Version 4.0.1f4, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: APPLE SSD TS512B, 500.28 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3
    FireWire Device: 2big quadra, LaCie, 800mbit_speed
    i checked with the syslog:
    kCGErrorInvalidConnection: CGSGetWindowTags: Invalid connection
    kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
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    Thanks

    If you have this product,
    http://www.symantec.com/business/support/index?page=content&id=TECH165159
    you have to go back to Snow Leopard.
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