How to Update InDesign Digital Publication App for iOS Updates

I created a digital publication and put it through the DPS system for use as an app on the App Store. Customers are now reporting issues with the App after updating their iPads to newer iOS versions. Since I am not hand coding this or creating it through the usual app programs, how do I go about updating the app to work? I don't see anyway to do that through the DPS system, I upload the InDesign files to the DPS system and get the file back from Adobe. I've had this issue before and both Adobe and Apple say it's not their problem and tell me to contact the other, leaving me in the middle with no way to resolve the issue. Any help in this matter based on your experience would be helpful.

Since you used 5.5 I assume you purchased a serial number to build your application. You’ll need to contact product support and ask them to reset the serial number for you so you can rebuild the application.
Once you have the serial number you’ll need to make a new app in App Builder and upload the .zip file you have saved from Folio Producer. Then submit the updated app to Apple.
Neil

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