How to upgrade an expired trial to a paid subscription?

Hi,
I have an Azure trial subscription that expired. Now I would like to upgrade the free trial to a pay as you go subscription. I do not want to create a new subscription as I have already created multiple VMs under the trial version and would like to continue
to use them, unless they will still be available under the new subscription.
When I went to account.windowsazure.com/Subscriptions, the only option I have there is "You have no active subscriptions. Click add subscription to obtain one". Although this is not what I want to do, I clicked
on add a new subscription, and went through the steps, at the end I got a message to contact support because of my payment method. I am using a company American Express card that is valid.
My questions are:
1. How to upgrade my trial to a paid subscription?
2. If my only option is to create a new subscription, who do I troubleshoot the payment issue, and will my existing VMs continue to be available under the new subscription?
Thanks.
mhannaoui

Hi,
From my experience, we can use administrator accout to login azure
account centor and remove the spending limit, refer to
http://msdn.microsoft.com/en-us/library/windowsazure/dn465781.aspxfor more information about changing spend limit, if you adminstrator account can't login, Please connect to Azure
support, it's free, and it's the best choice for you. Please contact support team by creating a support ticket at
http://www.windowsazure.com/en-us/support/contact/
Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you
http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0
Best Regards
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Message was edited by: lsepolis123

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