How to UPGRADE for FREE from Snow Leopard yo Lion
Bought a new iMac on 18/11/2011.
Came with Operating System 10.6.8
Have now found out that I should have had the Lion OS installed by updating for free.
Have tried for days now but no luck, I still have to pay for upgrading.
Does anybody out there have the same problem and could tell me where to go ??
Thanks a lot.
EDIT:
rkaufmann87 has the up-to-date info. My posting below is how it USED to work.
Only AppleCare (Call the 800 number) can fix this for you.
Any Mac sold by Apple (after about July I think) should have come with an Option for Lion, but they have to set it up for you.
Similar Messages
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Hi, having old macbook pro intending to upgrade my os from snow leopard to lion but negative reviews on lion just put me off..i have ms office and photo shop installed on my machine..my question is will upgrading to lion stop me using those application? thank you.
htfromgrantown wrote:
Hi, having old macbook pro intending to upgrade my os from snow leopard to lion but negative reviews on lion just put me off..i have ms office and photo shop installed on my machine..my question is will upgrading to lion stop me using those application? thank you.
Negative reviews are common place here as it is a trouble shooting forum. If you want to read the advantages, improvements and new features then go to the Apple site. If you are running Word 2004, Early Adobe suite, etc which are PPC programs, then don't update. Go to Apple logo in upper left menu bar, open About this mac > More Info > Software >Applications and sort by 'Kind' and look what PPC programs you have installed. If you are not prepared to upgrade these programs, then do not update to Lion.
There are plenty of threads to read up on about this here. But remember that 99.9% of comments will be negative, even though the forums represent only a tiny fraction of the Millions of Lion Downloads purchased and installed with no issues at all. So basically it's your call.
Good Luck -
How can I share files from Snow Leopard to Lion?
I have an iMac running 10.6.8 with file sharing turned on. (I've tried AFP and SMB).
I am trying to connect to the iMac on my LAN using a Macbook Pro with 10.7.5.
I am immediately prompted to authenticate – so I am confident a connection is being made (I am also able to ping) – but when I enter my user credentials from the iMac, I get the spinner (not the beach ball) basically forever. I've let it go for several minutes and nothing ever happens.
This article seems related, but following the procedure in it did not help:
http://support.apple.com/kb/HT4700
Has anybody been able to file share from Snow Leopard to Lion or Mountain Lion?VikingOSX wrote:
You have heeded the caution about turning off the firewall, you are on the same subnet, and you have verified that the shared user is enabled on the iMac with the correct authorization and permissions? Password has to be that of the user account on the iMac?
The firewall is off on both computers.
How can I werify the shared user is enabled on the iMac with the correct authorization and permission? It does not seem like sharing is configured per user. The user is my normal user account which I use when logged into that machine for everything. I am using those credentials when trying to connect from the Macbook Pro. In the past I did this frequently without trouble. I am not sure when the problem started but the only thing that has changed was I got a newer Macbook Pro last year with Lion.
If you grow weary of this, you might just bring the Macbook Pro over to the iMac and use Target Disk Mode to mount that iMac on your Macbook Pro as a desktop disk. Then drag and drop. No a long term solution.
This is not practical for me as I frquently have need to work from another room using the Macbook Pro and with files that typically live on the iMac (and get backed up from that location). I am making due with Dropbox for now, but the reason I have been driven to post here is that I am looking for the long term solution.
Thanks for feedback. Let me know if you have any additional thoughts. -
How do I import mail from Snow Leopard to Lion Mail?
Tried dragging ~/Library/Mail files and folders across.
But Mail insisted on my setting up an accounr (I have several) and put everything into that one account.
Anyone know of a foolproof doc./url or checklist, please, which explains how to get everything that was in Snow Leopard Mail into Lion Mail?
Thanks!similar "solution" for how to import ical from snow leopard to lion:
1) copy the following files (e.g. from a snow leopard backup) prior to first opening ical:
1a) ~/Library/Keychains/ (folder "Keychains")
1b) ~/Library/Calendars (folders "Calendars")
1c) ~/Library/Preferences/com.apple.iCal.* (ical preferences files, "com.apple.iCal.helper.plist", "com.apple.iCal.plist")
1d) ~/Library/Preferences/iCalExternalSync.plist
2) then open ical in lion ... import/update will follow
if you have opened ical prior to the above steps these files (1b, 1c and 1d ) have already been created, so you have to replace them with your backups from snow leopard described above
if you have set up calendar accounts in system preferences "Mail, Contacts & Calendars" you might have to delete them before applying the above steps
ps:
not quite sure if the following steps are necessary (or did help) for mail/ical import, because mobileme sync works now different in lion (no option for syncing calendars anymore within system preferences—>mobileme) ...
i did a mobileme sync in snow leopard prior to the clean install of lion with:
Calendars
Mail Accounts
Mail rules, Signatures, and Smart Mailboxes -
I already have an upgraded desktop, but I also have a MacBook Pro that I want to update from 10.6.8 to 10.7. They are registered under the same account, but the MacBook Pro is under a diferent email. Is there a way I can use the software I have on my desktop to upgrade the MacBook Pro, or do I need to take it to an Apple Store?
Launch the Mac app store on the computer you want to update.
To use your Apple ID at the Mac App Store
Choose Store > Sign In from the App Store menu.
Enter your Apple ID and password, then click Sign In.
Then redownload Lion. -
I upgraded the operating system on my MacBook Pro from Snow Leopard to Lion via the web. Now I need to erase the hard drive and restore it to factory settings, so that I can pass it on. How do I accomplish this? When I insert the Mac OS X install disk, the only option is to erase the free space. Any insight would be appreciated.
Thank youYou need to boot off the original Snow Leopard DVD's that came with the system.
Once you are running off of the DVD you will be able to do a clean install of SL
To boot off the DVD with the system up running Lion insert the DVD. Open Sytem Preferences->Startup Disk and select the DVD then restart the machine.
Message was edited by: Frank Caggiano -
Before upgrading my system from Snow Leopard to Mountain Lion I had taken a backup of iPhoto library in my external drive. But now when I try to open that package, I'm directed to app store to buy new iPhoto. Why would apple install iPhoto by default with Snow Leapord and make us import all our photos in it at the first place, and now ask for money if we want to retrieve our photos back on mountain lion? What if they make contacts a paid app with the next OS upgrade, and then bully us to pay money if we want our contacts? This is something very dissappointing on Apple's part. I need answers here.
I fail to remember if the installer gave me an option to keep my applications.
The Mountain Lion installer will not delete applications. It will only mark applications, that are not compatible with your current system with a "forbidden" sign in the icon. And you cannot launch them.
Does your iPhoto icon in the Applications folder look like this?
Then your iPhoto version is incompatible and cannot run with Mt. Lion. If it is iPhoto '11, with a versionnumber starting with 9.x.x., you can upgrade it by downloading a newer version from the Apple downloads site http://support.apple.com/kb/DL1650.
But if you have 8.x.x, you need to buy an upgrade.
Regards
Léonie -
When attempting to upgrade my iMac from Snow Leopard to Mavericks, I receive the message "This disk is used for Time Machine Backups" when I try to select the lone available hard drive. I have ensured that Time Machine is turned off. Upon some Google research, some who reported this problem were told to delete the folder backup.backupdb, but I do not have this folder on my Mac. Any suggestions?
The folder would be at the root of your hard drive. Double-click Macintosh HD and look there.
If it isn’t there, I’m not sure what it is seeing. -
I have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an error message, that it is for 10.6 only.
It seems that I should have first updated Safari, and then only to Lion, which I didn't. Any idea how I can fix this now without having to rollback to Snow Leopard, update Safari and then go back to Lion?Try this Safari5.1 from the installer package
http://www.filefactory.com/file/cc9005d/n/Safari.pkg.zip
The download worked better with Firefox not sure why. At the bottom of the page after the captcha>> slow down load is the Free link, it took about 4 minutes to download on my test. -
I recently upgraded to Mavericks from Snow Leopard. Does Snow Leopard still exist on my Mac? If so, is it possible to restart under Snow Leopard in order to run PowerPC apps? If not, is there an OS available in 64 bit that supports PowerPC apps? Mav ***.
The only reason I upgraded to Mavericks was because my Snow Leopard OS was 32 bit, which I was told would support only 4GB of RAM.
That wasn't quite right. You can put in as much RAM as your Mac's hardware supports. The division is in the apps themselves. A 32 bit app can't use more than 4 GB or RAM. A 64 bit app can use much more.
For example, as a 32 bit only version, Photoshop CS3 can't use more 4GB of RAM, no matter how much you actually have installed. CS4 or later can use all the RAM you want to throw at it. -
After upgrade my MBP from snow leopard to mountain lion all my smb connections stop to work.
After upgrade my MBP from snow leopard to mountain lion all my smb connections stop to work.
Now iám using mac os 10.8.2
I can see the server, I can choose the drive, but when try to open a folder the message on Finder is: You don't have permissions to see the content.
I already delete the key and try to connect again, but the problem persist. Already try change the ip from file server. Already try differents users. (admin, guest, etc...)
I have a windows server 2008 and a NAS working with SMB protocol. Both with the same problem.
That problem occurs only on Finder, if I try see the folder by Terminal, is possible to see my files.
Any Solution ?
Any Tip ?
Any Question ?Not knowing how much RAM is installed in your iMac, your iMac can take a total of 8 GBs of RAM.
Before upgrading to Mountain Lion, I would strongly suggest installing the maximum 8 GBs of RAM.
Correct and reliable Mac RAM can be purchased from online Mac RAM sources Crucial memory or OWC (macsales.com).
Here is OWC's link to your model iMac and the RAM modules you will need.macsales
http://eshop.macsales.com/item/Other%20World%20Computing/8566DDR3S8GP/
You can purchase and download OS X 10.8 Mountain Lion from the Mac App Store in the OS X dock.
Before installing, it would be prudent to make a backup copy of all of your important data or your entire current system. Either using, optical discs, USB flash drives or external hard drives.
This is too insure protection of your data in case something goes wrong with the install of OS X Mountain Lion.
Good Luck! -
System freezes when attempting to upgrade from Snow Leopard to Lion
I hope someone can help me out there. I have downloaded the Lion upgrade install program and built an install disk on my jump drive using Lion Diskmaker 2.0.2, but when I tried to upgrade from Snow Leopard to Lion using the jump drive, the install freezes at 24% and I cannot reboot or anything. It just keeps coming back to the install screen. Any suggestions?
This could be due to a number of causes. If you have the Lion installer application, then I suggest you put it in your Downloads folder. Now do this:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
When you've done the above you should now double-click on the Lion installer application in your Applications folder. When prompted click on the Install button. Note that you will not use the flash drive you made as you shouldn't need it. And, this will avoid any issues with a bad flash drive installer. -
Upgrade from Snow Leopard to Lion (mac)
After a ugrade from Snow Leopard to Lion on my Imac, the software witch i have by mine E3000 router, works not longer anymore.
What can i do?
How can i chance something now??
greets marijkeWelcome to the Cisco Home Community.
Check out this post from troia.
http://homecommunity.cisco.com/t5/Wireless-Hotspots/New-Lion-system-on-mac/m-p/417939/message-uid/41...
The Search Function is your friend.... and Google too.
How to Secure your Network
How to Upgrade Routers Firmware
Setting-Up a Router with DSL Internet Service
Setting-Up a Router with Cable Internet Service
How to Hard Reset or 30/30/30 your Router -
I am new to mac's and have upgrade from Snow Leopard to Lion but......
I am new to mac's and have upgrade from Snow Leopard to Lion but not all my application will work. Is it save to reinstall using original snow leopard dvd and does it wipe all my other application like apature? I am in a panic over this, any help!!
I came across this online and i want to know is it safe to do this:
Backup your User folders to an external drive. This should preserve your documents, photos, music, etc. If you store those things in locations not in the User folder, make sure to copy those over too.
Insert the Snow Leopard disc. Restart your Mac and hold down C to boot to your DVD drive.
Go to Utilities in the menu bar once the installer pops up and select “Disk Utility.”
Find the drive in the sidebar where Lion is installed, select it and navigate to the Partition tab.
Click on the drop down menu under Partition Layout and select “1 Partition.” Hit Apply.
Now navigate to the Erase tab and make sure “Mac OS Extended (Journaled)” is selected, then hit Erase to delete all data on the drive.
Quit Disk Utility to get back to the Snow Leopard installer and proceed with the install.
Restore your User folder and documents from your backup.
Run Software Update to get everything current, install your apps from your original install media and update those as well.
if any one can help me that would be great, thanks MikeBefore you do that why not do this first:
Repair the Hard Drive and Permissions
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
To boot from the Recovery HD restart the computer. After the chime hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
If this doesn't help, then you can proceed to reinstall Snow Leopard as follows:
Downgrade Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard. I suggest you make a separate backup using Carbon Copy Cloner 3.4.1.
This will erase the drive so be sure to backup your files before doing this. -
After upgrading from Snow Leopard to Lion I cannot access a PGP drive which was generated under snow leopard. PGP does not start. When I try to start I just receive a message that Lion cannot work with PGP. How can I now access important and confifential informatio which I have stored in PGP (snow leopard). Do I have to move back to snow leopard. If so, how can I do this?
If you have this product,
http://www.symantec.com/business/support/index?page=content&id=TECH165159
you have to go back to Snow Leopard.
To re-install SL, back up your home directory, format and re-install.
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