How to upgrade PS Elements thro Adobe-store - Hong Kong?

There is a page about upgrading, with very woeful instructions
I can only see option to buy full version
Seems you make some great software; but customer service appalling. [I've been trying for quite some time to get upgrade, today: first issue with even finding how to download - the download manager not even opening, and had to find links via a non-Adobe site; I got download but only option was to buy outright.
Then was switched from US site - where I did try buying upgrade - to Hong Kong, where I live, but can't see upgrade option.]
Good grief!
Don't you value your customers?

Hi Jeff:
Thanks for the reply.
Don't think it's a browser issue; I saw buy upgrade option thro US site.
Just tried w Chrome [not Firefox], and again only see option to buy Full from:
HK$ 808.37ex. TAX
I also went to products listing for the HK store; only see options for Full Elements.
Anayway, I have the trial; not sure I have massive need of the upgrade - especially since in meantime, I checked out other software [pricier] that looks to better suit my needs. Downloaded, installed the demo without any hassles. [and would be a one time purchase; I'm not so keen on the renting software from Cloud idea - may warm to it in future]
Martin

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