How to use CMS Users with SAP BOPC NW 7.5

Hello,
I have problems importing and using CMS Users with BO PC 7.5 NW.
I am trying two types of CMS-users
1. CMS Enterprise Users created in CMS and using "Enterprise" authentication
2. SAP BW Users imported into CMS using their SAP authentication "secSAPR3")
but both don't work:
In the BOPC Admin Client, I can succesfully select Security->Users->"Add new Users". Both CMS "Enterprise Users" and CMS Users that use SAP authentication are displayed in the "Everyone" Group.
The CMS Enterprise Users are displayed as <username>, e.g. "Miller".
The CMS users with sap authentication are displayed as <SAPSystem><Client>/<SAPusername>, e.g. "KBE100/Smith".
Now If I try to import a user...
1. CMS Enterprise Users
If can successfully import CMS Enterprise Users and add them to the ADMIN Team, e.g. "Miller".
The problem is they can't be used to log in to the Admin Client and Excel Client:
E.g. I enterUser-ID "Miller" and his CMS-Enterprise-password under password after starting Excel Client, an error message shows up: "The UserID, Password or Domain cannot be authenticated. Go back and make sure you entered valid credentials" ... (same error message as if the user wouldn't exist/wrong pw.).
Seems the user wasn't added as BO PC user. Or do I need to use any prefix before the "user ID" for CMS Enterprise users in the User_ID field instead of just "Miller"?!
2. CMS Users which use SAP-authentication (users imported into CMS from BW and use SAP-authentication)
In the BO PC Admin Client, I can't import them: I go through "1. User Setup" select "KBE~100/Smith", "2. User Detail", "3. Assignments", but if I am in "4. Finish" and click on "Apply", the following error shows up:
"Failed to create directory \root\Webfolders\<AppSetName>\<Appname>" for "KBE~100/Smith".
My guess is that the operating system doesn't like the "/" in the Username - but I guess this can't be changed bc. these Users from CMS and are already displayed with the "/" between SAPSystemID~ClientNummer and username in the User-list in BOPC Admin Client!
side remark: if I create a SAP CMS Enterprise user which contains a "/" in the username (on pupose ), I am getting the same error message.
Any help, explanations and workarounds are greatly appreciated - Any solution will be awarded with maximum points!
Best Regards and thanks a lot for your help!

Hi Florian,
The problem seems indeed the file system on the bw not being able to handle "/". The automatic user import from the bw role into the CMC does not give you an option to replace the "/" character with anything else.
This should solve it:
- Go to the CMC double click the user. Delete the server part "KBE100/" and click save. Make sure the default system is set to "KBE100". The user should now be able to login from BPC with the user Smith.
Good luck,
Martin

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