How to use Knowledge Base template interactively?

I'm using RH11, and my management wants a Knowledge Base that allows our clients to add to it. When I opened the Knowledge Base template, I didn't see much that was different from a regular help file. The RH11 manual mentions this template twice with no instructions.
Where can I find more information on how to use the Knowledge Base template as a wiki, as promised in the manual?
Thank you!

Okay, I found it in the help. FWIW, it's also mentioned when creating a new project.
What this is referring to is that the project template will create and offer a page that never needs maintaining. The page is labeled "What's New", and describes a method of using See Also keywords to manage new and changed topics. If this method were not used, a "What's New" page would require creating links or specifically adding verbiage about each new topic.
It DOES NOT allow creating one or more pages that users may contribute to.
RoboHelp has never been an application that allows that type of collaboration. That's what Wiki software is for.
Cheers... Rick

Similar Messages

How to use knowledge base keywords"?

I have found links to the the knowledge base document "how to use knowledge base keywords" online but all the links lead to a dead end. The document number is 75178, and explains the use of prefixes in the knowledge base keyword search. Has anyone any info on where this page is or if it still exists?
Thanks
Nadya

Apparently, the document's no longer available.

How does solutions knowledge base works?

Hi Experts,
I created a new solutions knowledge base for item A and then i created a new service call for the item A also, but then when i clicked the button Recommend in the solutions tab in the service module the solutions knowledge base i just created for item A is not appearing in the recommendations list.
Anyone can guide me how this solutions knowledge base works in the service module.
Regards
--careLess

Hi,
If you love working with Muse, BC would enhance it as it completes Muse. WYSIWYG Design area in BC would give you the ultimate convenience designing the pages or templates.
I would suggest that you create a Trial site in BC via Muse and go through the modules available. Modules are not synced with Muse but they will be rendered if you specify them with a correct reference ID's (as detailed here kb.worldsecuresystems.com/134/bc_1345.html) in Muse and then Publish.
Business Catalyst is far more than a hosting provider. Business Catalyst is an online business platform, with email marketing, customer response management, eCommerce, forums, analytics, and more. Over time, Adobe Muse will grow to expose more of the power with Business Catalyst.
Adobe Muse allows you to publish your temporary website to Adobe Business Catalyst at no charge for a 30-day trial period. This gives you the opportunity to send a live URL to your client for review. All sites in trial mode on Business Catalyst will include the Business Catalyst domain, example http://website.businesscatalyst.com. If you decide to take the site "live" by paying for the monthly hosting, you can transfer your own domain and remove the .businesscatalyst.com subdomain. Or you can export the HTML and host the final site with a hosting provider of your choice.
You can have different users being an Admin on one site depending upon the permissions you set for them. + much more..
Publishing sites to BC via Muse is seamless. So I recommend to test the trial publish. That way you can judge it best upto your expertise. Also check http://tv.adobe.com/watch/introducing-business-catalyst/getting-started-with-business-cata lyst-and-muse-creating-and-publishing-sites/ for more help.
Hope that helps!

How to use a Web Template with queries from multiple BW Systems?

Hi all,
can anybody help me how to use a Web Template with queries (DATA PROVIDER)in it from multiple BW Systems?
Thanks in advance, best regards
Frank

Great! Thanks for the quick response.
Have you tried this for XMLA datasources created within the EP system also?
i.e use Web Analyzer to create a view from the XMLA source and use that view within WAD?
Thanks.

How to install knowledge base file for oracle text

how to install knowledge base file for oracle text?
there are couple of files droldUS.dat,.. which are required to generate gists and themes, where can i find them or install them.
please help!

I checked the download page and it says:
"All Release 2 download pages contain Oracle Companion, Client, Clusterware, Gateways, and Application Express standalone downloads"
so you should already have it. Try searching for the filename that was in your error message.

How to Use separate web template to a query, when default one is configured

Hi,
A default template is configured in SPRO. and all the queries display data using this template. Now I want to display a particular query result in a separed template that is customised to suit the need.
how can I achieve it? When I customise template and attach query to it, it displays the result in this template, when executed from WAD. If I execute from Bex, The result is automatically displayed in the default template mensioned in SPRO.
Please advise.

If you want this template to be attached to this query alone - then you will have to have the same as a separate iView on portal.. when you execute from BEx the default template will get executed and by changing the default template all the queries will start using the default template... it is not possible for you to specify the template to be used when executing queries from BEx Query designer..

How to use Reader in non-interactive persistent mode to convert PDFs?

How to use Adobe Acrobat Reader in non-interactive and persistent mode to convert PDFs to PostScript (or even better, bitmapped image files) ?
At present, I'm using
acroread -toPostScript indir/*pdf outdir/
to convert a set of PDFs to PostScript (the platform is Solaris on Sparc).
These PDFs arrive at varying rates at arbitrary intervals and I'd like to avoid the overhead of startup of the acroread process and loading of the fonts etc. I would like the acroread process to become persistent and that it should convert the PDFs either as and when they become available or on demand (ie upon receipt of some signal or message).
In the words, the usage is similar to that used by web browsers, which is effectively a client of the rendering service provided by the Adobe Acrobat Reader running in the background.
The only difference is that I need the output in a file (or set of files), either bitmap or PostScript.
Any help / pointers on how to do this would be greatly appreciated.
Thanks and best regards.

Hello,
As I understand, you would like to setup a watch folder which will be getting pdf files in arbitrary intervals. You then want each pdf to be converted to ps in a separate folder.
You could achieve this with the help of a script by polling for pdf files present in the watch folder. When you find pdf files, convert them to ps, save the ps file in another folder and then move the pdf to another folder.
In any case, once the process of conversion of pdf to ps is over, acroread will quit.
There is no way to keep the acroread process running in background and convert pdfs as and when they are available.
Please let me know if this answers your query.
Regards,
Rishi

ABOUT query not affecting results or not using knowledge base

Hello again,
Another question here,
I've searched through the forum and have found other
posts on the same problem but no solutions, though
the problem isn't always the primary topic of the
forum. I've put this post up to hopefully put this
to rest as I'm pretty sure this is just a
configuration issue.
I am using an ABOUT operator in a CONTAINS query and
the query seems to return the same results as the
same query without the about operator, eg:
SELECT SCORE(0) AS scr,
file_repository.file_id,
file_repository.file_title
FROM file_repository
WHERE CONTAINS(index_url, 'ABOUT(australia)', 0) > 0
versus
SELECT SCORE(0) AS scr,
file_repository.file_id,
file_repository.file_title
FROM file_repository
WHERE CONTAINS(index_url, 'australia', 0) > 0
I have included documents based on the default
knowledge base should be found. For example I have
three documents, one containing the term 'Tasmania'
another containing 'Australia' and a third with
'Pacific Area'. The first query above should return
all three of these documents, but it only returns
the one containing 'Australia'.
I have used other examples from the default knowledge
base and have had no success. I have not attempted to
extend the knowledge base with a thesaurus as, from
what I can tell, I shouldn't need to do this for it
to work.
Any help would be much appreciated.

Hello.
Did you load the supplied english thesaurus as your DEFAULT thesaurus using the command line utility ctxload (or some other method)?
I had the same experience until I loaded the sample thesaurus in $ORACLE_HOME/ctx/sample/thes/. Now my ABOUT and SYN queries work as expected though I still have a concern about the incomplete nature of the sample thesauri (I'll open a new thread on that topic).
Hope this helps.

How to use one WAD template for all the available queries

Hi,
I have created a WAD template... Now we have close to 25 queries which will use that template for displaying their output at Portal...
Is there any way that i don`t have to create multiple copies of my WAD template...
I.e. all queries would call that same template through portal...

Hi,
The Bex report uses the Standard Template 0ANALYSIS_PATTERN while it is executed.
So if your sure that the look and feel of all the Reports is going to remain same, you don't need to even attach all these Queries to Templates in WAD.
When you execute the BEx query, it would pick up the standard template and run it in portal.
But if you want to customize the Report Template:
1) You can change this standard template 0ANALYSIS_PATTERN and customize it according to ur requrement in WAD.
2) Or you can create a copy of this standard template and change it as required. Then change the template in spro (transaction RSCUSTV27) to point to this Z template.
Let me know if you need more details.
Regards,
Forum

How to use myself JSP template for my projects

I am using JDev 10. .I realized the default templates of JSP in JDev don't match with my projects so I want to create my own template for JSP Pages. I read some threads in Forum about this problem but I am a beginner, I cannot understand fully and don't know the way to create template nor adding it into Project. Someone can tell me where I can find the tutorials, examples(demo).
Thank you very much.

Hi,
The Bex report uses the Standard Template 0ANALYSIS_PATTERN while it is executed.
So if your sure that the look and feel of all the Reports is going to remain same, you don't need to even attach all these Queries to Templates in WAD.
When you execute the BEx query, it would pick up the standard template and run it in portal.
But if you want to customize the Report Template:
1) You can change this standard template 0ANALYSIS_PATTERN and customize it according to ur requrement in WAD.
2) Or you can create a copy of this standard template and change it as required. Then change the template in spro (transaction RSCUSTV27) to point to this Z template.
Let me know if you need more details.
Regards,
Forum

How to use a PDF template with OA Framework

I have a question that is hopefully quite simple. I am using JDeveloper to add a button to a page that will create a PDF document.
According the the documentation it should be quite easy to merge a PDF template file with an XML data file to produce an output PDF file.
The problem I have is that although I can create the XML data file OK - the output PDF file is not produced (the file gets created but it is 0 bytes - I don't get an error message though). Can someone tell me what I'm doing wrong?
My code is as follows:
try
DataProcessor dataProcessor = new DataProcessor();
dataProcessor.setDataTemplate("/oraapp02/apphrutv1/hrutv1comn/work_accident.xml");
Hashtable parameterTable = new Hashtable();
parameterTable.put("hendelse","3574");
dataProcessor.setParameters(parameterTable);
dataProcessor.setConnection(jdbcConnection);
dataProcessor.setOutput("/oraapp02/apphrutv1/hrutv1comn/accidentout.xml");
dataProcessor.processData();
} catch (SQLException e)
throw new OAException("Couldn't create xml file. SQL Error="+e.getMessage(),OAException.ERROR);
} catch (XDOException e) {
throw new OAException("XDOException" + e.getMessage(),OAException.ERROR);
} catch (ClassNotFoundException e) {
System.out.println("ClassNotFoundException " + e.getMessage());
//OK - we created the XML file, now let's send it into the pdf template:
FormProcessor fProcessor = new FormProcessor();
fProcessor.setTemplate("/oraapp02/apphrutv1/hrutv1comn/NAV.pdf");
fProcessor.setData("/oraapp02/apphrutv1/hrutv1comn/accidentout.xml");
fProcessor.setOutput("/oraapp02/apphrutv1/hrutv1comn/NAVout.pdf");
fProcessor.process();
I haven't registered the PDF template file in Oracle Applications - but that shouldn't be the problem should it? Or is it better to use a PDF template that is registered in Oracle Applications?

Can you give me some tips on setting up the appropriate libraries to use the DataProcessor class? I have tried the BIP libraries and the classes from JAVA_TOP but I always get the same error when the constructor of DataProcessor is called:
java.lang.NoSuchMethodError: oracle.apps.fnd.i18n.common.util.DateFormatMaskConverter.getJavaDateFormatFromOracle(Ljava/lang/String;Ljava/util/Locale;Z)Ljava/lang/String;
     at oracle.apps.fnd.i18n.common.util.FormatMaskUtil.isOracleCompatible(FormatMaskUtil.java:693)
     at oracle.apps.fnd.i18n.common.util.FormatMaskUtil.detectDateFormatMaskType(FormatMaskUtil.java:580)
     at oracle.apps.xdo.dataengine.Format.<init>(Format.java:68)
     at oracle.apps.xdo.dataengine.XMLPGEN.<init>(XMLPGEN.java:65)
     at oracle.apps.xdo.dataengine.DataProcessor.<init>(DataProcessor.java:168)
I have been successful in displaying a PDF file in an OAF page but I had to generate the xml data using a PL/SQL package rather than the data template. I know it works because Concurrent Requests using the XDODTEXE executable work and this uses DataProcessor.

HOW TO USE HIDE STATEMENT IN INTERACTIVE ALV.

Hi Friends,
              Actually i am writing the INTERACTIVE ALV.In this ALV i need to USE HIDE STATEMENT.
This is an urgent requirement.
Please anybody help me.
Thanks&Regards
Thummala Krishna Reddy.

Hi,
use the below code for Hide in ALV interactive report.
use hotspot in fieldcatalog
gwa_fieldcat-tabname   = gc_bsik.
gwa_fieldcat-fieldname = gc_bukrs.
gwa_fieldcat-outputlen = gc_12.
gwa_fieldcat-hotspot   = gc_x.
gwa_fieldcat-seltext_l = text-016.
APPEND gwa_fieldcat TO git_fieldcat.
CLEAR gwa_fieldcat.
and create dynamic subroutine like:
FORM sub_user_command1 USING r_ucomm LIKE sy-ucomm
rs_selfield TYPE slis_selfield.                             "#EC CALLED
*Fi Documents-3rd level
CASE r_ucomm.
    WHEN '&IC1'.
      CLEAR gwa_bsik3.
      READ TABLE git_bsik3 INTO gwa_bsik3 INDEX rs_selfield-tabindex.
      MOVE rs_selfield-value TO gwa_bsik3-lifnr.
      IF rs_selfield-fieldname EQ 'LIFNR'.
        PERFORM sub_build_fieldcatlog2.
        PERFORM sub_data_retrieval2.
        PERFORM sub_display_alv2.
      ENDIF.
ENDCASE.
ENDFORM.                    "sub_user_command1
call the above user command in alv display like below code.
CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
    EXPORTING
      i_callback_program      = gv_repid
      i_callback_user_command = 'SUB_USER_COMMAND1'
      i_callback_top_of_page = 'SUB_F_TOP_OF_PAGE'
      it_fieldcat             = git_fieldcat1[]
      i_save                  = gc_a
      it_events               = git_events
    TABLES
      t_outtab                = git_bsik3
    EXCEPTIONS
      OTHERS                  = 0.
CLEAR : git_bsik3.
pl let me know if you need any more info.
Regards,
Mahesh

Can anyone recommend a good tutorial on how to use pre-designed website templates in Dreamweaver? Thks

I am fairly new to Dreamweaver (cs6), having previously designed and maintained a few sites using Freeway. I purchased a template from TemplateMonster.com in the hope that this would simplify the creation of a new site. The template came without any instructions other than how to unzip the file. Their helpline really isn't helpful at all. Can anyone recommend an online tutorial on how to use a predesigned template? Lynda.com doesn't have one. Thanks!

I found this page :
http://www.templatemonster.com/dreamweaver-templates.php
Followed a link. Ended up here :
http://www.webdesign.org/tutorials/html-and-css/page-1.html
Did a search. Found this :
http://www.webdesign.org/search.html?keywords=dreamweaver&category=6
Then this :
http://www.webdesign.org/web-design-basics/templates-tuning/working-with-templat e-using-html-editor.1546.html

Call-inline-template can anyone explain how to use this?

It's undocumented. I've used call-template before, I'm don't know when and how to use call-inline-template. Any advice would be much appreciated.
thanks,
Ike Wiggins

Use it as
<?template@inlines:ORACLE?> (ORACLE VS MICROSOFT)<?end template?>
Inline means , it will be placed in same line. and not after carriage returns

How I use standar Workflow "Approve Travel Request"?

Hi,
I implemented in ESS the "trips and Expenses" option run correctly, but I dont know how I use(or active) workflow (when section in IMG for example)
I found the link
http://help.sap.com/saphelp_erp60_sp/helpdata/en/04/928bc146f311d189470000e829fbbd/content.htm
but I dont know web, please excuse me if the question is beginner
thanks for your posts and helps
Ivan

hi Arghadip and Any
I reviewed the inbox in sender of the travel request
http://img28.imageshack.us/img28/3489/inbox.jpg
I entered log the message and workflow
http://img175.imageshack.us/img175/5951/workflowlogtripnoagents.jpg
It shows message "no agents"
http://img198.imageshack.us/img198/6858/workflowtrip.jpg
http://img208.imageshack.us/img208/853/workflowlogtrip.jpg (View of the workflow)
Sometime ago in my SAP system implemented the workflow "Leave Request" (implementation is succesful)
http://img411.imageshack.us/img411/7945/workflowleave.jpg (Inbox the sender of the leave request)
http://img514.imageshack.us/img514/8268/workflowleaveagents.jpg (the leave requests included agents)
sometimes ago, In my sap systeme implemented the "leave request", at the beginning of the implementation required this action:
<i><b>
To copy the standard workflow, go to transaction PFTC.
Select the task type u201CWorkflow templateu201D and enter the workflow number in the task number. Click on u201CCopy tasku201D.
WS12300111
</b></i>
I can apply the same in my travel request? how?
in my Agent grid in the workflow of "Travel Request" shows agent WF-batch
http://img638.imageshack.us/img638/8432/agentswf.jpg
In case of the "leave request" shows wf-batch and Manager (Quiroz) definided en the PPOME
http://img532.imageshack.us/img532/4/agentswfleaverequest.jpg
How I use the workflow template? (in my case is WS200000050)
thanks your post and help
Ivan

How to use Knowledge Base template interactively?

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