How to use Mail with Kerberos?

I am a Mac user in a mostly Windows office which uses an Exchange Mail Server 2003 for mail. Currently I connect to our mail server using Mail's Password Authentication. This works well, but our IT manager is concerned that this method sends the password in the clear, and would like to have me connect using Kerberos. But when I try using Kerberos (I've tried both version 4 and version 5 in Mail), Mail will not send. It waits a long time, then I get a drop down message saying "Cannot send message using the server ......"
There are others in our office using Windows laptops who are able to send mail using Kerberos, so it should work on our server.
Is there something wrong with Mail's use of Kerberos?
What do I need to change? (I'm using Mail Version 2.0.7 (746.2/749.3) with OS X 10.4.6.)
Thanks.

It doesn't seem anyone here knows anything about Kerberos? Any suggestions where I might post my question and find an answer?

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