How to Use Media Encoder CS4

I make web-based training for a large health care system. Due to system load requirements of our e-learning services department we can only place files up to 10MB in size into our learning packages.
Lately we have lots of departments who want to include videos in the training. At the 10 MB limit we can get about 4 minutes of video, but often the videos are longer than that so we cut them up into "chapters" and then use the FLVplayback component to "stitch" them back together.
I used to use Sorensen Squeeze for Flash to import the source video, select in and out points for each chapter and then run the batch to compress all the FLVs. (We are also limited to publishing to Flash 8 and the On2 Vp6 codec!)
The two things I liked about Squeeze were that I could save the project and come back and tweek quality or in/out points, etc. as needed. And I also liked that I could play the audio in squeeze and figure out exactly which frame to put my in and out points on.
For a variety of reasons we can't use Squeeze anymore, so I thought I would use the Media Encoder that came with my CS4 suite.
However I can't figure out how to do those two things.
How do I save the settings I make so I can come back and adjust them without having to recreate the whole thing?
How do I play back the video so that I can see/hear where those breaks should go?
If it isn't possible to do those things does anyone have advice on what tool might meet my needs? Thanks.

Okay, next question...
I'm going to have to go with an uncompressed Quicktime file, since I need a 5.1 mix and I can't export with Lagarith to anything but AVI in Stereo.
I exported by selecting quality at 100 percent and "None" for my codec. Actually, I'll list all the settings I used below:
Format: Quicktime
Preset: Custom
Video Codec: None
Quality: 100
Width: 1280
Height: 720
Frame Rate: 23.976
Field Type: Progressive
Render at Maximum Depth - Checked
Aspect: Square Pixels (1.0)
Codec Settings: 32 bit
Optimize Stills - Not checked
I had to try a couple of different times with different options, but these are the settings that worked best for me. I rendered the first 45 seconds of the EPK and it produced an enormous 3.2 gigabyte file that appeared to be full quality.
Are these settings good to go with, or is there anything that I can do better? Different options? I'm particularly concerned about outputting the file in full 720p and 16x9, I had to mess around with the Aspect and manually set the height and width to 1280x720 before it looked right. Should I do things any other way?

Similar Messages

Media Encoder CS4 won't launch

Hello,
I am trying to use Media Encoder CS4 but it will not launch. It seems to get hung up on "ImporterQT.bundle".
I am on a Mac G5 Dual 2.5 GHz Power PC running OSX 10.5.7
Please help! I'm on a really tight deadline.
Thanks!

ImporterQT.bundle may be missing or corrupt
uninstall Media Encoder using the package in \Applications\Utilities\Adobe Installers
then reinstall.

Using Adobe Media Encoder CS4 for MTS files

Hey everyone, I did some searching on this topic to no avail so here I am.
Anyway, I recently got an HD camcorder that records in 1080i AVCHD.
I have no problems getting the MTS files off of my camera but as I'm sure you can imagine, working with those files is a whole other issue.
I've found that Adobe Media Encoder CS4 works great in encoding these files to QuickTime format (.mov) but the problem is that the resulting file size is actually bigger than the original MTS file which is unacceptable, especially considering I'm encoding the files from 1920x1080 down to 1280x720.
Does anyone have any experience using AME CS4 to convert MTS files to a more workable 720p format for uploading to YouTube?
I've tried a number of different custom settings to no avail (where you see an "or" is where I've tried different options):
Format: QuickTime
Video Codec: MPEG4-Video or H.264
Quality: 100
Width: 1280
Height: 720
Frame Rate: 29.97 or 23.976
Field Type: Lower First or Upper First or Progressive
Aspect: Square Pixels (1.0)
I won't list the audio options because I don't think that has any bearing on my problem.
Any ideas as to why the encoded file sizes are actually larger than the MTS file sizes? Maybe AME CS4 is not what I should be using for this task?
Thanks for your help,
Tom

I figured it out.
If you select H.264 as the format you can then select YouTube Widescreen HD for the preset.
This will set everything up to convert your MTS file to 720p and reduce the file size by around 30% with little quality degradation in my experience so far.
The only problem I encountered was the video was kind of choppy when the camera panned but that was remedied by upping the frame rate from 24 to 29.97.
Hope this helps someone and if anyone has any suggestions to improve efficiency or reduce file size post it in here.

Exporting from Premiere Pro CS4 using Media Encoder gets stop error

I am trying to export my timeline from Premiere Pro CS4, using the Adobe Media Encoder CS4 to export my timeline as an MPEG2 HDTV 1080 24, and it goes for about fifteen minutes then I get the blue screen and my computer restarts, telling me the program had a stop error. Is there a way to go around this step? Another method to get the mpeg2 without losing quality? Anything I can do?
Please offer any knowledge you have before I scream at my computer again.
Thank you

as I know Adobe products are buggy no matter what hardware you have.
I am sorry, but my experience has been the absolute opposite of what you have heard, or experienced. I have used many, many Adobe programs for almost 2 decades (maybe even more than 2 decades?), and have never observed such. I do have to admit that over those many years, I have always had a "state of the art" computer, but have made plenty of $ using Adobe software. Even with my now aging workstation, things work great. Time to upgrade though.
When troubleshooting issues, they shake out like this:
1.) system
2.) Assets
3.) Project
4.) OE
5.) Bugs
This is after troubleshooting Adobe issues from almost the time that PS hit the PC, when they were only NNTP, in what, 1985?
Now, I am not saying that your issue IS hardware, but only that that is the most likely issue, given a BSOD. Also, system is the #1 cause of issues, so that is where I start.
Good luck,
Hunt

Problem Encoding WMV to FLV with Media Encoder CS4 (but not with CS3)

Hello,
I have been attempting to encode some WMV files with Flash Media Encoder CS4 (I have Adobe Creative Suite CS4 installed) but it has failed, generating this error:
- Source File: C:\Documents and Settings\usf\Desktop\incoming\ch01.wmv
- Output File: C:\Documents and Settings\usf\Desktop\incoming\ch01_3.flv
- Preset Used: Custom
- Video: 624x343, Same as source [fps]
- Audio: MPEG Layer III (MP3), 128 [kbps], Stereo
- Bitrate: VBR, 400.00 [kbps]
- Encoding Time: 00:06:36
5/28/2010 11:26:16 AM : Encoding Failed
Error compiling movie.
Unknown error.
On another computer where Adobe Media Encoder CS3 is installed (with Creative Suite CS3), I experience no such problem. I do notice that when I add the WMV to Adobe Media Encoder CS3, it opens a window that prompts me to use "ffdshow", which will apparently work if it's configured to decode the file. I click "OK" and start the queue in the encoder. A few minutes later I get a successfully encoded FLV file.
I have come to question whether Adobe Media Encoder CS4 should be re-installed, whether the entire Suite should re-installed, or if there is some patch or fix I can install somewhere. Adobe Media Encoder CS4 is installed on my "production" computer which also has Adobe Premiere Pro (CS3) and Adobe Premiere Elements (7).
Could use some advice here.
Glen
P.S. the files will also not export to FLV using Adobe Premiere or Premiere elements...

Again, the reason we are capturing with Windows Media Encoder is because we tried using Live Flash Encoder to capture directly into flash but our equipment wasn't fast enough and it was dropping frames all over the place. We also don't have the space to capture into an uncompressed format because we don't have the available storage, and our events can be 8 hours long or more (each video is about 15 minutes, 20 or more videos)
Ive listened to everything in my workflow and it sounds fine until the outputted FLV file from AME.
WME is capturing at the following specs:
160kbps 48KHz Windows Media Audio 9.2 codec (stereo) 1 pass CBR
1800kbps 1 pass CBR video
29.97 fps
640x360 resolution
buffer size: 5 seconds
key frame interval: 8 seconds
I have verified this with a codec info utility I ran on the wmv files.
AME is encoding with the following specs:
FLV Multiplexing
On2 VP6 codec
620x360 resolution
800kbps 2 pass VBR
100% undershoot at best quality
160kbps stereo MP3 audio
I verified the above with the same codec info utility (gspot 2.70a) and it is all acurate, it also told me that the audio is at 44.1KHz rather than 48 (there was no place to specify this, is this a limitatino of the VP6 codec?)
Yes, these are our source assets. They're being captured either through an XL2 via firewire, or from an analog program feed converted to firewire via a Canopus converter box.
If anyone has any suggestions on how to get rid of this, or a different encoder (either to capture with rather low cpu resources, or to encode into flash) let me know. I can provide a sample of the clipping if you need
Thanks,
Peter

How's Adobe Media Encoder CS5 working for you?

This is the first thread on the new Adobe Media Encoder forum, so I thought that it would be appropriate to open it up by just asking a general question:
How is Adobe Media Encoder CS5 working for you?
Please be sure to install the Adobe Media Encoder CS5 (5.0.1) update. Instructions for updating are included in this post about the Premiere Pro CS5 (5.0.2) update.
If you're having a specific problem that you want help with, or if you have a specific question, please start your own thread on this forum. This thread is intended for general feedback about how Adobe Media Encoder CS5 is working out for you.

First of all IT IS GREAT and I use it a lot I also used the CS4 version before!
But I have to report two issues about version CS5:
1. I bought the English version of the production premium CS5 but I have a German operating system (win7 64bit) all other adobe application are in English except Adobe Media Encoder it shows up in German language! Not a show stopper but should be fixed.
2. Recently I wanted to encode a video into an h264. I made some custom settings for that and the encoded video played very stuttered in Microsoft Media Player 12 (like 12fps instead of 25fps [settings were set correct in AME]) but fine in Quicktime and VLC Player (execpt for the gamma bug but that's an other story...)
I did a lot of testings and found the issue! Sometimes when you change a lot of the h264 settings (don't know when it happens exactly) Media Encoder seems to not set the fps correctly allthough AME shows 25fps in it's settings this setting is not encoded into the final file!
Quicktime and VLC seems not to care about the missing information but Windows Media Player gets confused.
It does not happens when using a preset in AME it only happens when changing a lot and using custom settings!
You can see the missing fps setting when right clicking the encoded file and choose properties (german:Eigenschaften) switch the tap to Details and there is no fps setting in the stuttering files but when encoded with a preset in AME there is the correct 25fps setting!
I have attached a screenshots to demonstrate it:
My workaround so far was to choose a preset with 25fps and close to my desired settings and change as few as possible - Fingers crosses and with a chance of 3/4 I was able to encode a working file containing the fps setting in it which plays perfect in Microsoft Media Player!
I hope you take a look into this issue because if you have a long file and you have to encode it again because it fails....... uiuiui
Thanks Todd for the possibility to give this direct feedback to Adobe
This is real support!

Media Encoder CS4 out-performing CS4 on WMVs

Ok, this particular issue has been driving me crazy. I have both CS4 and CS5 Production Premium on my machine (2 machines, actually). In testing them today, I imported an avi file captured on a Blackmagic card directly into Adobe Media Encoder CS5 and converted it to a wmv using a 350kbps preset I'd made. The video is 8:15 long, and took right about 16 minutes to encode.
I then took the exact same file into Adobe Media Encoder CS4 and used the exact same encode preset and it took only 5 minutes to encode. How can CS4 be performing 3x faster than CS5? This only affects WMV encoding; any other filetype seems to be the same in either version.
Anyone have any clues at all as to where to begin fixing this issue?

There have been several instances, such as you describe, on the forum lately. Do not recall any exact resolutions though. I'd seach for "green flashes," as that exact phrase has been used in many.
On the PC using the latest version of QuickTime the exact same video stutters and flashes green.
Is this with QT 7.6.2? Many had major issues with the QT 7.4.x versions and Adobe software. The QT 7.5.5 version seemed to fix most of those, but another user was having issues with it very recently, and there have been some, who have also had issues.
It seems that QT will work with Adobe products for a bit, and then the next upgrade, or two, will fritz up the whole works.
Wish this was not such a "moving target."
Good luck,
Hunt

Premiere Pro CS4 Export fails with Media Encoder CS4 "Encoding Failed"," Could Not Read From Source.

There has never been a history of Adobe CS3 installation on the brand new MAC Pro I am using prior to installing Master Collection CS4, despite other posts claiming that chief cause of this issue is a previous CS3, Beta or trial installations of previous versions. I simply had a straightforward installation of CS4 and have had trouble since day 1.
I have uninstalled and reinstalled Master CS4 three times, two times with the action script cleaner for CS4. I tried changing Adobe Cache folder locations to alternative drives. I ran shift start many times to correct any inconsistencies and corrected for permissions using disk utilities repeatedly. All updates have been installed and I am still getting the same error when exporting my timeline to Media Encoder CS4, be it a large High Definition project or a small one consisting of few stills.
No matter what presets I chose, the job appears as one of the items in the render qeuee of Media Encoder CS4 and sits there with the status WAITING until i hit Start Queue. When I do, it still says WAITING under Status and at the bottom corner of the window it reads : Loading "project name.prproj" and after an average of about 6 minutes, a yellow caution sign appears. No render whatsoever takes place. When I click on the yellow caution sign, it reads a log of all errors in connection with each job, including the ones that have gone before it. Here is one:
Start of the Error Paste
- Source File:/users/myname/Library/Caches/TemporaryItems/test.prproj
- Output File:/ users/my name/Documetns/Adobe/Premiere Pro/4.0/Sequence 01.mov
- Preset used :NTSC DV
- Video:
- Audio:
- Bitrate:
0 Encoding Time: 00:33:01
Sat Mar 21 17:12:25 2009 : Encoding failed
Could not read from the source. Please check if it has moved or been deleted.
END OF ERROR Paste
Please any gurus out there know how to troubleshoot this damn thing on Mac, I really appreciate it. I have not yet encountered any posts of Mac owners with no previous CS3 installation having this issue. I am in the middle of 3 projects with tight deadlines and need your urgent help. THANK YOU!

Hello There,
I resolved the issue through a simple process of elimination. So simple in fact I wonder how I missed it. Since there has been no history of prior CS3 installation on this machine and every conceivable trick was applied to resolve the problem (refer to my original post earlier in the thread) ending in frustration, the problem had to reside in a factor or series of factors that were only present in this machine. Of the two remaining causes different in compare to other machines, I had to look into the possibility of any hardware and/or software conflicts. After all, this very same installation works perfectly fine on my colleague's Apple Macbook Pro and several Windows machines.
It turns out that I had installed Pro Tools on this machine that comes with all kinds of optional plug-ins in the so called ignition pack. One of these optional plug-ins is called IZOTOPE (three varieties include Spectron, Trash and another one that escapes my mind). They were all lite version licenses that would automatically pop up on their own when you would start a program where they had been residing. One such program where an association existed was indeed the Premiere. An annoying dialogue box directing you to buy the full version when you would start the premiere would refuse to go away. Sometimes it would even start on its own culminating in a a permanent dialogue box.
The cause of the problem was right before my eyes and I had overlooked it. Once uninstalled using IZOTOPE clean uninstaller on step 4, the problem was resolved. Projects are now loading very fast into the AME and encoding begins in earnest. I have never had any issues ever since.
Long story short, if you have any plug-ins specially the ones that are loading upon the start of any program or the ones that reside inside the premiere or the ones that start on their own independently, they could be one of the highly probable causes of this error. I have seen other similar posts complaining of plug in folders inside premiere that needed to be moved to resolve the issue for instance the ones that needed to be moved to AE folders. If you are a plug-in admirer, I would suggest to look into them seriously.
On the side note, many combination and causes may lead to the same error. I am not claiming that this is the solution for everyone.
It must also be noted that I applied the trick of creating a shortcut of Premiere (and naming it exactly as such) and dropped it into the Adobe Dynamic LInk folder (even though this was suggested for windows)and have changed the adobe Cache locations to an alternative folder on a separate drive. I haven't been able to establish conclusively if the latter steps are also essential in fixing the error on MAC but I can confirm that since the latter steps were taken before the uninstalling of Izotope plug-ins and i still had issues, probably uninstalling those plug ins or finding a way to move them to a place where they don't interfere (if you absolutely need to keep them) is the one essential step that solved the problem.
Hope this helps.

Premiere Pro/Media Encoder CS4 exports 0 KB movie, any solution?

I have a (simple) project in Adobe Premiere Pro CS4 4.2.1 with two video files (same source/codec) and one audio file. The video file starts a few seconds before the audio file starts. There are no transitions and effects, besides filling the left audio channel. However, the problem is that all my attempts at exporting this project to a video file with h.264/aac, PAL widescreen, have been futile.
The Adobe Media Encoder CS4 4.2.0 takes a considerable amount of time (~4.5 hours) and generates files (m4v & aac) of an appropriate size (~2.5 GB), but deletes those files as soon as it is finished with encoding. This leaves me with an empty y.mp4 of exactly 0 KB.
I have fully updated both Premiere Pro and Media Encoder. My system is a MacBook with an Intel 2.4GHz, 4GB RAM, running Mac OS 10.6.
Is there any known solution for this problem?
===== MEDIA ENCODER LOG =====
Tue Jun 29 10:43:09 2010 : Queue Started
- Source File: /Users/Matthew/Library/Caches/TemporaryItems/y.prproj
- Output File: /Users/Matthew/y.mp4
- Preset Used: Custom
- Video: PAL, 720x576, 25 [fps], Lower
- Audio: AAC, 192 [kbps], 48 kHz, Stereo
- Bitrate: VBR, 1 Pass, Target 5.00, Max 6.00 [Mbps]
- Encoding Time: 04:37:55
Tue Jun 29 15:21:06 2010 : File Successfully Encoded
Tue Jun 29 15:21:09 2010 : Queue Stopped
===== END LOG =====

Welcome to the forum.
First, a few questions:
1.) What is the source footage's format/CODEC (both your Video and your Audio)?
2.) Can you tell us about the I/O sub-system on your MB, i.e. your HDD's, their size, speed, free space (very important) and how you have them allocated?
3.) Can you Export to another muxed format, as a test?
4.) Can you Export as non-muxed (Multiplexing set to None) and get two usable elemental/elementary streams? Do each play fine? Again, this is just a test.
As you observe, the two streams are first created, and then when complete, they are muxed into one file with both the Audio and Video stream. Something is causing the muxing to not complete. This could be an issue directly with AME, or perhaps with your H.264 CODEC, or something like free space on your target HDD.
Good luck,
Hunt

Adobe Media Encoder CS4 runtime error

I am wondering why I am getting a runtime error while
attempting to use Adobe Media Encoder CS4...As soon as I launch
Adobe Media Encoder CS4, it crashes I have installed and
reinstalled Flash a couple time, to see if this corrects the
problem, which it doesn't, and just last week it was working
fine...Does anybody have a ideal what is going on?

Don't know if this helps anyone else, bt the runtime errors i have been getting occur when I try to build and burn a blu-ray file. And they happen intermittently. In fact, on this project, I had burned several test blu-rays without difficulty. When I made one minor change on the penultimate version, and tried to burn again, the system crashed with a run time error. Then it crashed 9 more times over the course of the week.
Finally in frustration, I created an interim ISO file in Encore- ie in the build workstream, i selected burn an image file rather than burning a blu-ray disk. After this intermediate step completed, i then did a separate burn in encore but burned from the image file. No snags.
Not sure why but this program has trouble doing a sequence of activities. As it is, I already render and save the file before burning. Now I have another interim step to create an image file before burning.
In my next hardware change, I am going to switch to make Mac and Apple software. Enough of MS Windows and Adobe, the GM and Chrysler of the software industry. Hopefully what my friends tell me is true; that Apple stuff actually works.

Adobe Media Encoder CS4 error

Hi,
I've just purchased Flash CS4 and tried the "Adobe Media Encoder CS4" that comes with it.
When attempting to launch it, I get this (see attachement) error and the program doesn't launch.
Anyone aware of the cause of this error ? How I could get it resolved etc..
Thanks in advance.

Any update on this?
I get WinFile.cpp-754 on CS4 and WinFile.cpp-785 on CS5 trying to encode the same AVI file.
I'm trying to load a 59.94 fps AVI file into PremierPro CS4 and need to convert it to something else (correct?)

Adobe Media Encoder CS4 error in elearning suite trial version

Hi there, I have a trial version of elearning suite 2.5 and I have the error "Thank you for using Adobe Media Encoder CS4. The Adobe product that installed Media Encoder has not activated. Please launch and activate that Adobe product before continuing to use Media Encoder". My searching points me to a full reinstall, but is there an easier fix? Currently running Mac OS 10.5.8. Thanks.

Any update on this?
I get WinFile.cpp-754 on CS4 and WinFile.cpp-785 on CS5 trying to encode the same AVI file.
I'm trying to load a 59.94 fps AVI file into PremierPro CS4 and need to convert it to something else (correct?)

Media Encoder CS4 won't update - Mac

I have CS4 and Adobe media encoder 4.1.0 will not update,
I have downloaded it via software update and then it installs and after a check of software update it asks me to update exactly what I just updated.
Does anyone know how I can sort this issue out?

Hi Jagan,
Thanks for the response.
After installing the CS4 Design Suite Premium, I moved all the apps/folders to a newly-created "Adobe" folder inside my applications folder. I always ran the Updater to check and download the updates. I didn't pay attention to the success of the updates, since they always ended with a dialog box that said "Finished". It's only when I noticed that it was downloading the Media Encoder update over and over again, that I got suspicious. When I looked in my Applications folder, The "Apple" folder I created was still there, but there was also a new "Media Encoder CS4" folder, which was not there before.
I deleted this new "Media Encoder CS4" folder and ran Updater again. Updater then downloaded the new version and installed it. Unfortunately, the Media Encoder CS4 in my "Apple" folder was not updated to the new version, but that duplicate Media Encoder CS4 folder was back
I browsed through the other messages here about update problems, and I decided to re-install the Media Encoder CS4. I trashed the duplicate folder and put in the DVD. In order to re-install the Media Encoder, I had to also re-install Flash CS4. I did so, then ran the Updater again (I did not change the location of any of the re-installed programs prior to the update). Lo and behold, Media Encoder was updated correctly! I continued the remaining updates to get my software back to the current versions. I thought I was home-free, but unfortunately I wasn't
Although Media Encoder was updated correctly, now Drive Manager and Acrobat Reader are not getting updated. The update installer says that the updates completed successfully, but when I run the Updater again, it identifies those same 2 programs as needing updates.
I downloaded the updates manually, but installing them did not update the programs.
If you have any other ideas, I would greatly appreciate it!
Mike

F4v encoded with Adobe media encoder CS4 (longer than 71 minutes)

Hi I don't know if this is the correct place for this post. So apologies me if this is the wrong place.
Encoding with Adobe Media Encoder CS4 (4.2.0.006 and 4.0 too)
Source: MOV (DVPAL) longer than 71 minutes
Dest: F4V (H.264)
Result: freezed frames and only plays audio at 01:11. Media Player goes crazy and starts showing some diferent parts freeze frames.
In Quicktime crashes, in VLC the same of MediaPlayer. Sometimes the audio starts to downsampling and sounds like the pitch goes down.
Totally agree with this other post: http://forums.adobe.com/thread/580391
(extract)
I recentlly encoded afew F4V using Adobe Media Encoder Cs4. MOst of them are working properly but I don't know why, all of my video that are longer than 71 minutes seems to have trouble playing back. They all Freeze when they reach 71 minutes or if I navigate pass this point.
thanks and help us please!
Kik

Thanks for the interest.
I'll try to explain all details:
MacPro 1.1 (mid 2006) under Mac OS X 10.4.11 (Darwin 8.11.1 kernel)
System files: journaled HFS+ and a unix based NAS (under samba connection)
I have all material on the NAS and also I make the transcoding over it. Is a simple mov containing DV PAL WIDE interlaced 25fps with stereo audio. typical settings with nothing out of DV PAL standard.
The version of MediaEncoder CS4: 4.2.0.006 (it happens with older versions too)
The settings of MediaEncoder are:
Audio: AAC stereo 44,1 kHz
Video: F4V. MainConcept H.264, fps like source, profile high, level 4,1. CBR compression.
The problem only appears with videos longer than 71 minuts. At 01:11 starts with crazy problems. It seems like the player have some read or problems.
Tell me if you need some other kind of information.
thks

Media Encoder CS4 No Error No File (Says It's Created, but It Isn't)

I have tried repeatedly today to encode an QuickTime container to P2 format, and while Adobe Media Encoder CS4 appears to load correctly, do the conversion, and confirm the file creation, I can not find the file that was supposed to be created.
There is no error message. Below is the transcript of the log from one attempt:
9/10/2009 5:38:41 PM : Queue Started
- Source File: F:…\NASDAQ\0001DI.mov
- Output File: C:…\Desktop\0001DI_1.MXF
- Preset Used: DVCPROHD 720p 30
- Video: 960x720, 29.97 [fps], Progressive
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate:
- Encoding Time: 00:00:22
9/10/2009 5:39:04 PM : File Successfully Encoded
9/10/2009 5:39:04 PM : Queue Stopped
Only, no where on my computer is there the file “0001DI_1.MXF”. Not only have I looked in the Desktop folder where it is supposed to be. I have searched both hard drives on my computer for that file. This has happened repeatedly with variations of the output file name in the last hour or so.
I have rebooted the machine. I have run error-checking on the hard drive. Even though only log into my with my own account and no one else uses it, I have even created a text file with the same name, just in case the file that was created was there but hidden. I had no problem creating the text file in the directory where the output from Media Encoder is supposed to be.
My suite was fully patched when this was run (except I did install an upgrade to Adobe Reader after this problem occurred when I checked to make sure my software was current).
I used Media Encoder earlier in the day to create a P2 MXF file from the same source file earlier in the day, and have used it to create other output formats.
I am working on a Windows XP Professional machine.
Any ideas?

Quick postscript that may be relevant...
I converted the same file I’m having trouble with to WMV format. It worked fine, but the output file name I wanted to give it was long (more than 8 letters not counting the extension). The name of the file created by Media Encoder was only the first 8 letters plus the extension.
I had no problem manually renaming the file it’s full name (over 20 letters long). It seems Media Encoder couldn’t do that.
That still begs the question why it didn’t work when I tried to create an MXF file only one letter long. Here is the section of log where I tried to do that. As before, it says the file was created. I couldn’t find it.
9/10/2009 5:03:29 PM : Queue Started
- Source File: F:…\NASDAQ\0001DI.mov
- Output File: F:…\NASDAQ\a.MXF
- Preset Used: DVCPROHD 720p 30
- Video: 960x720, 29.97 [fps], Progressive
- Audio: 48000 Hz, Stereo, 16 bit
- Bitrate:
- Encoding Time: 00:00:26
9/10/2009 5:03:56 PM : File Successfully Encoded
9/10/2009 5:03:57 PM : Queue Stopped

How to Use Media Encoder CS4

Similar Messages

Maybe you are looking for