How to use recovery disks to get rid of hdd password?

I got this compute and it's asking me to put in the built in HDD password, which I do not have so I purchased the recovery disks. I did what it said but didn't do anything? Help me please!

Hello
The recovery disk will not delete the HDD password. Recovery disk will just reinstall Windows with all drivers and tools (factory settings) but not delete any HDD or BIOS password. Of course the Windows password will be deleted due recovery installation but thats all.
You should check this article:
[What is a HDD password?|http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=50]

Similar Messages

Portege R500-11Z: Using Recovery Disk to prepare a new HDD

I have bought a new hard drive (SSD) for my R500-11Z and I have put it in an enclosure with USB cable prior to installation - I want to be able to format the drive and create a clean copy of Windows XP before taking out my existing hard drive.
I have been looking for ways to use the recovery disk and it LOOKS like it should be possible... EXCEPT...
I have worked out that on the recovery disk there is a executable called recoUNPACK in the Tools folder, which should in theory restore the contents of the disk to the hard drive. However, because the new hard drive is plugged into my existing XP set up it gets a folder called System Volume Information written to it. The presence of this folder causes the recoUNPACK to fail. It gets to 59% each time and then throws the error - System Volume Information already exists.
Anyone suggesting deletion of the folder should consider their knowledge of XP - there is no way to do this, ask Mr Google if you don't believe me. I have also tried this with full write permissions of this folder so that, in theory, recoUNPACK could overwrite...
I would be very grateful if anyone knows a way of 'forcing' overwrite of the System Volume Inofrmation folder or another way of 'restoring' the recovery disk to my new hard drive (other than taking the laptop apart and physically replacing the drive!).
I have looked at various options for setting up a bootable USB disk, but as I'm going to fit it within my laptop I don't want to run any odd versions of XP - hence using the recovery disk that came with my R500. All the bootable USB programmes that I can find only allow fat32 format, and I'd like to stick to NTFS...
And the reason I want to do it this way is that I want to continue using my existing hard disk until the new one is ready - its supposed to be an efficient way of working... but so far the time wasted trying to restore the disks might have been better spent undoing the screws on the back of the machine!
Thanks in advance

> My question is about how to use recoUNPACK.exe via USB external drive, not how to set up a new ssd within my r500.
Im not expert in recoUNPACK.exe. I dont use it simply because there are other, easier ways to backup and restore the system.
> - its not just operating system, its the other software that I need to load and update.
Sorry but I cannot follow you now... the Toshiba image contains the Windows system, Toshiba drivers and tools.
But it does NOT contain the 3rd party software you have preinstalled on the notebook.
So even you would be able to unpack the Toshiba image on the external SSD drive, you would need to install all the 3rd party software / tools which are already available on your HDD. This would definitely NOT decrease your down-time.
In my opinion if you want to decrease your down-time, I recommend creating an image backup of your partition using the Windows 7 tool backup and restore
http://windows.microsoft.com/en-us/windows7/products/features/backup-and-restore
This backup could be saved somewhere on an external medium.
After a short system installation (using recovery disk) on new SSD drive, use the restore option to get the same system status back.

Satelite Pro L300 - Can I use recovery disk to get Vista back?

On my computer i am dual booting Windows 7 and Windows Vista.
Could i get rid of Vista then later could i use the recoevery disc to recover vista?
P.S i know it wipes the whole hdd

Hi
If you have created successfully the Recovery disk using the Toshiba Recovery disk creator then youve got the Recovery disk which contains the Toshiba image.
The image is a package which contains the OS (Vista), drivers and all the stuff which was preinstalled on the notebook.
This means that if you would use the recovery disk then you would get everything like at the first day of purchase
Simply said: Yes, you can get Vista back using the Recovery disk ;)

How to use recovery disk with external ODD?

Hello,
I need to recover my Toshiba laptop using original Toshiba recovery dvd, but my internal dvd ram doesn't work, so how I set my pc to look for external dvd ram when the windows is starting? I followed the instructions and hold the C button when started computer, but when I press F12 doesn't matter which drive for boot I select, my pc just starts windows...
Thanks for your help. J. Hlavsa

Hello
What notebook model you have exactly?
Normally you can restore the factory settings from Toshiba recovery disk or if you use the HDD recovery option. To use the HDD recovery option you have to go in advanced boot menu (F8) and select Repair My Computer and follow the screen instructions.
If you can boot from external CD/DVD drive is depending on your notebook model that you have. Normally you can find more information in user manual about this.
Greets

Satellite Pro S300L: howto get rid of HDD password

Hi all,
yesterday I thought it was a good idea to set the HDD password on this new laptop.
But now I want to get rid of it again. I do remember it, I just cannot find out how to disable it again.
ACPI Bios version was 3.00
I have "updated" it with a program from this site to version 1.10.
No changes.
Anybody knows how to delete this HDD user password or disable that the system asks for it?
Thanks,
Thomas

Hi again,
I finally found out how to do it.
Well, when you first know how this BIOS behaves, then it seems quite an easy task.
It is the usual <old pw><new pw><repeat new pw> cycle that starts after you press <backspace> or <space> to begin changing this option.
Once I found that out I was done.
Anyway, thanks for your time,
have a nice weekend,
/T

How can I delete Firefox to get rid of the password safe?

I started "Use master password" and entered a password, which was accepted. But the one I wrote down is NOT accepted. How can I
#1 close Firefox and start it OR
#2 can I get round this block any other way,
# 3 OR do I just stop using Firefox and Thunderbird?

You can reset your master password. See this article http://kb.mozillazine.org/Master_password#Resetting_the_master_password

How to use recovery dvd on new hard drive, install window 7

hello, i have trouble with my laptop. my hard drive got bad sectors and now i need to replace my hdd to new one. im not sure how to reinstall window 7 on my new hdd.
is it possible to install operating system on new hard drive using recovery disk? and how?

Hi,
Yes, recovery discs will work on a new hard drive, but it's generally best to ensure that the replacement drive is of the same capacity ( slightly larger is Ok ) as the original - recovery discs can have issue when used on a drive that has a smaller capacity than the original.
When you have replaced the HDD, all you need to do is as follows.
Tap away at the esc key as you start the notebook to enter the Start-up Menu.
Insert the 1st Recovery Disc.
Select Boot options ( f9 ), use the arrow keys to select the CD/DVD drive and hit enter. You may also get a prompt to 'Press any key to continue' - do this if asked.
You will be prompted to insert subsequent discs as required.
Regards,
DP-K
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I replaced hard drive then used recovery disks , but not working

i replaced hard drive with new one then used recovery disks , but its not working. laptop HP g62 64 bit with W7

Hi
Please boot unit to Bios using F10 key once unit is powered on go to Diagnostics check if the Hard Drive is getting detected. If not getting detected reseat the HDD & check if not issue with HDD & Solt of HDD.
If the HDD is getting detected under Bios please run the HDD test check if that passed.
Then under system configaration change the Boot order to CD/DVD to be First.
Insert the CD restart the unit or press Esc Button unit should detect the RCD in drive and give you the recovery option still does not work issue with DVD/HDD.
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
*Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks!
Regards
Manjunath
Let us know how it goes!
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Can't boot EQUIUM L300 using recovery disk

Hi,
I am looking at a friends L300 and it begins to boot Vista and gives the 'WINDOWS ERROR RECOVERY' window. When you continue with the repair option the laptop then continues to 'load the windows files' and moves onto the next part which shows Microsoft Corparation with the loading bar.
After about 40 to 50 seconds everything stops.
I have purchased a recovery disk (as the owner does not have one/did not create one) from Toshiba using the serial number on the base PSLB2E-003004KS. When I load from the recovery disk I get exactly the same result as above.
Any help would be appreciated, thanks for reading.
Andrew

Equium L300-146 (PSLB2E-003004KS)
So the recovery appears to run to completion and then Windows won't boot. Is that what happens, Andrew?
Be sure there are no peripherals connected to the computer.
Otherwise, I can only imagine a hardware or BIOS problem.
Can't hurt to flash the BIOS.
   BIOS Update for Equium L300, 1.50-WIN, 06/11/08
   bios-20081106121710.zip
   How do I update the BIOS on my Toshiba Notebook and where can I get the latest BIOS for my machine?
Good luck!
-Jerry

How to use recovery files in recovery partition in hp dv6 notebook in windows 7

i am trying to recover my notebook to factory settings without using recovery disks in windows 7.
but using whenever i try to recver from the system recovery file in control panel, when the computer restarts it says that there is no bootable media or recovery disk.
while using recovery manager, it says system recovery is disabled try using recovery media creation but recovery media creation says that recovery media has already been created once and it cannot be created again.
whenever i open the recovery file in the partition hard drive it says, this partition is for recovery donot alter or delete this partition. it has covered about 10 gb space but whenver i open it the file is empty and hp logo appears with instructions that its is fixed for partition donot alter it.
can anyone tell what to do??
This question was solved.
View Solution.

Having the hdd in Dynamic state breaks Recovery function. Converting bck to Basic should not delete your data...unless the data is on the extra partition you need to delete in order to get the hdd back to Basic.
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I believe that i have malware on my mac, osx 10.9.4. accordingly, i've tried to run clamxav (on my mac HD) but just get a spinning wheel, then have to shut down. any advice on how to stop spinning wheel or get rid of malware? please help. :-).

i believe that i have malware (possible highjack of safari browser) on my mac, osx 10.9.4. accordingly, i've tried to run clamxav (on my mac HD) but just get a spinning wheel, then have to shut down. any advice on how to stop spinning wheel or get rid of malware? i have symnatic endpoint and, after scanning, it reveals nothing. please help. :-).

are locked user files or that have incorrect permission a bad thing?
Yes.
why am i removing symantec?
Short answer: Because it's worse than useless and worse than the imaginary "viruses" you're afraid of would be if they really existed. For the long answer, see below.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, and a technological fix is not going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the scam artists. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software.
☞ Rogue websites such as Softonic and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in everyemail attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It's as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

Problem Using Recovery Disks!

Hi,
I have a Hp Pavilion m6-1045dx machine.
It came with windows 7 pre installed.
the first thing i did was to create the set of recovery disks, so it created a set of 5 dvds recovery disks.
the system was going good. I cleaned out my harddrive and installed windows 8 in it.
now i installed win 7 again,recovery partition is still in the harddrive but it is not working now. I tried to recover using the recovery manager inside the base.wim file after extracting it but it says that i have already created a set to recovery disks, i should use them to recover the system. When i use recovery disks, it gives an error that the set of recovery disks cannot be used on this system.
How can i recover now?
Please help.
Regards...

Hello Sarmad_Khan. I understand you are unable to utilize your recovery disks, due to the multiple changes that have occurred. Before any advanced troubleshooting is attempted, I would like you to download and utilize the patch: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-80183-1&cc=us&lc=en&dlc=en
Installing this patch should resolve the issue. Otherwise, please attempt the troubleshooting in this HP document: h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01868346
If the issue is not resolved, there is a more complicated alternative solution. If you have access to your original product key, you can create an ISO file as a potential resolution, assuming you have access to program that can burn ISO files (you can download software online for this task). Utilizing the link below, click on the relevant software and download it, then select a language, and type the product key (25 digits) to activate the installation: http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
Please respond when you complete the troubleshooting. If the issue is not resolved, you should contact HP technical support for further assistance.
Their options will be based on the warranty status of the computer. If you do not have this information, you can locate it at this website: http://h20566.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1384280905804.876444892.199480...
You can utilize this website to learn how to contact HP appropriately, based on your region: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Please let me know if you have any other questions or concerns.
Mario
I worked on behalf of HP.

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Dear ,
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