How to use the viewfinder? can't turn off the screen

i bought the powershot a1400 for the viewfinder but can't turn off the screen to use the viewfinder.
manual says to use down button to turn off the screen, - didn't work.
contacted Canon, they said to hold down the "disp" button until screen disappears, that didn't work.
what do i do?

Seems to me the Display button and the Down button are the same thing...you press the button as mentioned and it should cycle through...if it doesn't call Canon back and initiate a service request or return it to where you bought it if possible.
There are no tricks to it other than the screen automatically turns off in Movie mode...does that work ?

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