How to used additional purchased iCloud storage

I purchases additional storage for my iPad, but nothing goes into it and I keep having to delete things because it says my storage is almost full. Why can't I use the additional storage? And my iPad is running act remedy slow and shuts off often.  : (

iCloud storage is for back ups. You can't use it as a substitute for local storage. Go to Settings>General>Usage to see what is taking up room on your phone and what you can delete.
Best of luck.

Similar Messages

  • Can an iTunes gift card be used to purchase iCloud storage?

    Does anyone know if an iTunes gift card can be used to purchase iCloud storage? I've tried to purchase it and I keep receiving an error message. I also haven't seen anywhere to enter credit card info either. I'm trying to get this squared away ASAP as I cannot take anymore photos until I get more storage.

    As long as it's a gift for a monetary amount and not for a specific item, yes. You can use that to purchase anything in the iTunes Store other than another gift for someone else.
    Regards.

  • I I cannot find out how I used my free Icloud storage space.

    I use a Book Mac, an IPad and an IPhone and I am not so sure HOW I syncronize among the maschines, especially fotos.
    Is everything stored in the Icloud? Does Icloud replace an Itunes-synchronization?
    How can I see how I use my Icloud space? Of the 5 GB I have 1.7 GB left but cannot find out how I used them.

    Try reading through the iCloud basics section here: http://help.apple.com/icloud/#/mmfc0efea4.

  • Can I use an iTunes card to purchase iCloud storage?

    Can i use an iTunes card to purchase iCloud storage?

    Looking at your stated article on 01/04/2014 in the additional information near the bottom it says explictely that you cannot use a itunes gift card to purchase. Then it says you can use store credit. How elese would you get store credit other than a itunes gift card? Maybe there is a quasi answer. Yes you can use existing store credit before you sign up for account, but not actually during the checkout. At times thru the year apple will rune utunes $25-$50 gift cards on sale for 20% off. Usually when a new iPhone comes out. I just bought a $50 gift card for $40. Xmas I guess. So I guess until someone trys this for services like plus iCloud Storage OR iTunes match we just don't know until someone post. For people looking for a defintive answer today- itunes gift cards are only good for purchases of Apps, Movies, Music. No hardware like iphones, cables, adapters, etc.

  • I recently purchased icloud storage for my iPad Air.  I want to store photos in the cloud and learn how to retrieve them.  I need help.

    I recently  purchased iCloud storage for my iPad Air so that I can store my photos in the cloud.  I don't know how to do this.  I want to be able to retrieve them as well. 

    Hello Janet
    With that iCloud storage that you purchased, is used for mainly for iCloud Backup for your iPad Air, app data as in games and documents for like iWork and other apps that save data locally within the app. Dealing with photos in your Photo Stream they actually do not count towards that storage plan. If you don’t think that the storage is going to work for you, then cancel the upgrade you just made.  
    iCloud: iCloud storage plan overview
    http://support.apple.com/kb/PH12796
    iCloud: Shared Photo Streams FAQ
    http://support.apple.com/kb/HT5903
    iCloud: Cancel your storage upgrade
    http://support.apple.com/kb/PH12798
    Regards,
    -Norm G.

  • How do I activate the iCloud storage I have purchased?

    How do I activate the iCloud storage capacity I have purchased for use on my Mac OS 10.7.5?

    The following is from this Apple document: iCloud: iCloud storage and backup overview
    What iCloud backs up
    You have important information on your iPhone, iPad, and iPod touch. iCloud automatically backs up your device over Wi-Fi every day while it’s turned on, locked, and connected to a power source. With your device information backed up in iCloud, you can easily set up a new device or restore information on one you already have.
    Here’s what iCloud backs up:
    Purchase history for music, movies, TV shows, apps, and booksYour iCloud backup includes information about the content you have purchased, but not the purchased content itself. When you restore from an iCloud backup, your purchased content is automatically downloaded from the iTunes Store, App Store, or iBooks Store. Some types of content aren’t downloaded automatically in all countries, and previous purchases may be unavailable if they have been refunded or are no longer available in the store. For more information, see the Apple Support article iTunes in the Cloud availability by country. Some types of content aren’t available in all countries. For more information, see the Apple Support article Which types of items can I buy in my country?.
    Photos and videos in your Camera Roll
    Device settings
    App data
    Home screen and app organization
    iMessage, text (SMS), and MMS messages
    Ringtones
    Visual Voicemail
    It does'nt increase the storage capability of your mobile device.
    OT

  • HT201238 How can I purchase iCloud storage as a gift for someone ?

    I Want to purchase iCloud storage for someone as a gift.. Is that possible

    The problem with this that it isn't a one-off payment. You have to give a credit card number, and then the monthly subscription is taken automatically until you cancel it. The credit card number would be the one in iTunes, so you couldn't use yours but then have theirs used to purchase songs or movies. Probably the only way would be for you to just give them the money, which isn't the nicest way of giving a gift.

  • Accidently deleted recently purchased icloud storage, how do I get it back

    I recently deleted newly purchased icloud storage and all the files in icloud.  How do I get it back or how do I get my money back for the icloud storage?

    billcravens wrote:
    I recently deleted newly purchased icloud storage
    What?
    and all the files in icloud. 
    What files did you have stored in iCloud?

  • TS4009 How do I get an iCloud storage refund

    How do I get an iCloud storage refund because I upgraded it to 15 thinking it would give me more iPad storage space. But it didn't.
    What do I do?

    You can cancel an iCloud storage upgrade within 15 days of buying:
    Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
    https://discussions.apple.com/message/19323996#19323996
    However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.  julia22 managed to find a way round that by phoning them - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mmd602084a
    and expand 'Downgrade your storage for the next plan year'.

  • Im losing my 5s ,i wanna get my photos n others storage back. How can i copy my icloud storage to a new devices or pc ? how can i download this ...anyone help me pleasee..., how to download the icloud storage to pc or new devices

    Im losing my 5s ,i wanna get my photos n others storage back. How can i copy my icloud storage to a new devices or pc ? how can i download this ...anyone help me pleasee...

    Hello. Anwers for 2 questions as below:
    1. Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
       Get help restoring from an iCloud backup - Apple Support
    2.  You can manage iCloud in system preference on Mac OS X or download control panel for Windows.

  • How do I upgrade my iCloud storage on Snow Leopard?

    Hi,
    I'm still running Snow Leopard on my old Mac Pro due to certain programs that won't run on Lion or Mountain Lion.  I had a Mobile Me account, and then it switched to an iCloud account automatically.  I just got an email saying:
    As a thank you for being a former MobileMe member, you received a 20 GB complimentary storage upgrade when you moved to iCloud. Your upgrade expires on September 30, 2013.
    When it expires, your iCloud storage will be automatically adjusted to the free 5 GB plan. Note that you are currently using 7.99 GB of storage. If you exceed your storage plan on September 30, 2013, iCloud Backup, Documents in the Cloud, and iCloud Mail will temporarily stop working.
    To continue using these iCloud features without interruption, reduce the amount of iCloud storage you are using or purchase a storage plan by September 30, 2013.
    My problem is I would like to keep 20 GB of storage, but after going through Apple's support, and iCloud, found that there's no way for me to upgrade my storage since I don't run Lion or Mountain Lion on this computer (to upgrade, it says to go to System Preferences, couldn't find anything on the iCloud website).  All of my storage is from Mail, and I would like to keep the storage there.  Is there any way to upgrade my storage without switching to Lion or Mountain Lion? I don't want to lose this email account.

    I have the exact same situation as you mattiger18.  I cannot install Lion or I will disrupt programs that I run on Snow Leopard that are critical for my work.  Apple is not providing a solution for us.  Last time they migrated from Mobile Me to iCloud they lost months of emails and had emails bouncing to my accounts.  They destroyed 8 weeks of my business.  They have done it again.  They have already lost several months of my emails and they are bouncing my business email.  It's outrageous!
    I spent thousands of $ on my software and I have no intention of installing Lion or other OS iterations.  It is bad enough that Apple's service patches are crippling some of my applications.  My biggest regret was not altogether getting off of iCloud and setting up all my business email on other email servers like gmail, etc.  It is so outrageous what Apple is doing it is beyond words.  They are supremely greedy and totally uncaring for their customers.

  • Issues with purchasing icloud storage

    I'm uable to purchase extra storage for my icloud. Is anyone else having this problem. I've tried on my iphone, ipad and on my laptop. I do not have a credit card on file, I use itunes cards and am not sure if that may be the issue. I don't want to use a credit card, because a friend of mine used his for itunes and someone got a hold of it and charged up a good amount on it. Can anyone help me out, I want to purchase the extra storage.

    I use itunes cards and am not sure if that may be the issue. I use itunes cards and am not sure if that may be the issue.
    You can't use a gift card for purchasing iCloud storage. Debit or a credit card only.
    If you follow the instructions here >  Apple ID: Tips for protecting the security of your account you shouldn't have any problems using a debit or credit card for purchasing iCloud storage.
    iCloud: Purchasing iCloud Storage and Billing

  • HT4859 How do I get a iCloud storage refund?

    How do I get an iCloud storage refund?

    Too late for you, but...
    Anyone in the UK who stmbled into this thread,
    looking for the answer on how to get a refund on an unnecessary iCloud storage
    upgrade, clik on this link:
    HT4874 iCloud Storage Upgrade refund
    You only have 15 days to do this after purchase.
    I found getting to the right place a puzzle that might stump a genius
    at  cryptic crossword puzzles.

  • I had my iPhone stolen last night and now want to know how do I access my iCloud storage?

    I had my iPhone stolen last night and now want to know how do I access my iCloud storage?

    If you've wiped the device remotely then it is no longer associated.
    You could also change the password for your Apple ID.

  • HT201318 How do I downgrade my iCloud storage and get a refund within the 15 days?

    Help!
    How do I downgrade my iCloud storage and get a refund within the 15 days?
    I recently up-graded from 10 to 20GB in the middle of my storage plan, but I've changed my mind. How can I get a refund and revert my account back to its previous settings?

    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

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