How to verify your device

I keep trying to log in to the App Store from my tool bar but after I enter my Apple ID and password word I keep getting an error message .....  "Your device or computer could not be verified. Contact support for assistance." Trying to contact support is a whole nother issue.
Why is my Apple ID not working?  I can log into iTunes no problem with the same info.
Thanks in advance for your help.
DSH

First, make sure you are logged out of iTunes before logging in to the App Store.
Since can login to iTunes, try this.
Launch iTunes. From the menu bar top of your screen click Store > View My Account
Click Reset to the right of "Reset all warnings for buying and downloading" then click Done.
Now from the iTunes menu bar again click iTunes > Preferences then select the Advanced tab.
Click:  Reset warnings  and  Reset Cache   then click OK.
Restart your Mac, launch the App Store and try again.

Similar Messages

  • ITunes was unable to verify your device. Please disconnect and reconnect your device. If the error persists, please visit your nearest Apple Store for assistance. To find your nearest Apple Store,

    Dear Suport,
    when I upgraded to IOS 6,1,3 it gives me an error message "your iphone could not be activated because the activation server is temp....." Try Again
    Regard
    Iyus

    Just for what it is worth - I am currently getting the same error "iTunes was unable to verify your device" when trying to restore my first-generation iPad. I restored it several times, even trying DFU mode - and each time, ultimately, I get the same message as the original poster in this thread. I have had this iPad since it was originally released, and have never run anything on it but standard iOS, I would not know how to begin jailbreaking or hacking an iPad anyway. It was working just fine yesterday. Then I decided to upgrade and to give this iPad to a friend, so I wanted to wipe it and restore. I wiped it, and now this. Very frustrating.

  • "iTunes was unable to verify your device" after succesfully completing recovery mode on iPhone 4

    I have an iPhone 4 which has never caused me any problems, until i updated to iOS7 it started lagging and battery didn't even last until midday (having it charged 100% in the morning!).
    In just a few days it turned off automatically and wouldn't turn on. I googled and solved it by pushing the two buttons together for about 10 seconds. iPhone revived, and all the data was intact though many people states it would've been erased.
    The morning after, using my iPhone more carefully not to have it crash again, it crashed. 10 seconds wouldn't do and I gave up, until the day after I found by surprise that the battery had run out and it finally showed some sign of not being completely dead!
    I connected the cable to iTunes and pushed the Home button before connecting the iPhone and it entered Recovery mode. Recovery mode was completed and the iPhone had to restart to complete the process. While completing I get the error message "iTunes was unable to verify your device, please disconnect and reconnect your device". And from here I don't get anywhere, so I will probably visit Apple Store and ask what can be done, but if anyone has had the same problem please share any possible solution to this problem!

    I had to contact Apple Store and make an appointment. They tried the last step suggested (which I had already tried three times) and stated that the memory had failed. They said it probably failed due to having some small issue already on the phone and then updating to a new iOS.
    They could only offer me an exact copy of my iPhone but new for 149€.

  • "iTunes was unable to verify your device" error

    Hi,
    I have a first generation iPad that has been working just fine. I decided to give it away, and so I wiped it and set about restoring it to factory defaults.... except, now I keep getting the error "iTunes was unable to verify your device. Please disconnect and reconnect your device. If the error persists, see your local Apple store for assistance." Well, the error is persisting despite disconnecting, reconnecting, attempting to restore several times, attempting to use DFU mode, no matter what I do, I get this error. I did see in a different forum, someone said this suggests the iPad was jailbroken or hacked in some way. So, just for clarity here - this iPad was never running anything except standard iOS. Anyone have any ideas?

    Apple's activation servers are down at the moment.  Try again in a few hours (or even tomorrow).

  • HT1725 How to verify your apple I'd

    How to verify your apple I'd ?

    How to verify primary email
    http://support.apple.com/kb/he68

  • HT201263 how to place your device into recovery mode without home button?

    How to place your device into recovery mode without home button?

    Try these programs:
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    The Firmware Umbrella - TinyUmbrella

  • HT201365 how to erase your device

    how to erase your device?
    and how to reactivate the device?

    I did not thoroughly read the email that I had been sent from Apple following the upgrade to IOS7,  that I thought was instructing me to carry out certain instructions, including "Erase your device".  In fact it was only advising me details of what is now possible.
    So, silly me an thankyou

  • How to verify your email

    How to verify your email

    my phone says...
    ...and you post this here under Mac OS X Mountain Lion... and again, nothing...
    Unless it's a Samsung or Nokia or so phone, try somewhere here?

  • How to verify your App Store account on your iPhone

    How to verify your account for App Store in your phone

    - Whenn Yhuu First Gett A Iphonee &&'d Wanna Set Uhpp A App Storee Account Will Thee Credit Card Stuff Bhee Ohnn There ?'. &&"d Do Yhuu Havee oo2 Confirm Thee Apple Account From Yahoo .com ?'.
    Some Plz Help Lbvs I'vee Madee Likee 5 Alreadyy Ihmm Neww Do Ihtt '.

  • How to "erase your device"

    after the iOs 7 update ia was advised to
    Turn off Find My iPhone on your device.
    Erase your device.
    Reactivate and use your device.
    How do I ""Erase your (my) device""

    I did not thoroughly read the email that I had been sent from Apple following the upgrade to IOS7,  that I thought was instructing me to carry out certain instructions, including "Erase your device".  In fact it was only advising me details of what is now possible.
    So, silly me an thankyou

  • HT2731 How to verify your apple I'd

    OK I'm triying to verify my apple I'd and I did and it keeps saying when I go to get a game it says you have not verifyed it when I verfy it it sasys thank you for verifying your apple I'd and I can't verfy it please help thank you

    How to verify primary email
    http://support.apple.com/kb/he68

  • HT201303 How can verify your account if you forgot you security answers

    When I try to buy something it says I have to answer my security questions but I forgot so I went to Customer Support and I need call them but I don't want to call them because I don't have a phone, couldn't they just send my Security answers in my mail.

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5622 how to verify your account

    It cool

    You need to provide more detail. When you create an Apple ID you should get an email at the address you provided. You click a link in that email to verify it. Or do you mean something different?

  • Dear how to verify your apple account for iphone4

    dear my cousin send me iphone 4 from uk and stil i haven,t open the country code how can i download apps...

    okk nevr minds

  • How to activate your device

    Sir,
    How to download my experia software in z1 mobile

    If it isn't,sideload it from here:
    http://www.xperiablog.net/2013/02/18/my-xperia-leaked-now-available-to-download-for-all/
    All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Maybe you are looking for