How to verify your device
I keep trying to log in to the App Store from my tool bar but after I enter my Apple ID and password word I keep getting an error message ..... "Your device or computer could not be verified. Contact support for assistance." Trying to contact support is a whole nother issue.
Why is my Apple ID not working? I can log into iTunes no problem with the same info.
Thanks in advance for your help.
DSH
First, make sure you are logged out of iTunes before logging in to the App Store.
Since can login to iTunes, try this.
Launch iTunes. From the menu bar top of your screen click Store > View My Account
Click Reset to the right of "Reset all warnings for buying and downloading" then click Done.
Now from the iTunes menu bar again click iTunes > Preferences then select the Advanced tab.
Click: Reset warnings and Reset Cache then click OK.
Restart your Mac, launch the App Store and try again.
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