HOW TO VIEW HIDDEN FILES?????

i have searched for days on my computer for some hint a program or option that allows me to view any hidden files in an application folder, but it has yet eluded me.
I am having trouble with a program of mine, and the tech service there told me to send them the programs log file, which they named. i looked in the applications folder, and the only files i saw was the program icon, and the uninstall folder, which contained the uninstall icon. i told them this, and they replied:
"i'am sure that these files are on your computer. Maybe they are invisible.
Please search (automatic) the folder ".********" ."
if anyone knows, eitehr what this means, or how to view hidden files, please let me know
Thanx

To see inside an application package select the application then CTRL- or RIGHT-click and select Show package contents from the contextual menu. You can navigate through the application package's content. It's unlikely you will find anything useful there.
To see invisible files open the Terminal application in your Utilities folder and at the command line prompt enter or paste the following command then press RETURN:
defaults write com.apple.finder AppleShowAllFiles TRUE
To turn off the display of invisible files substitute FALSE for TRUE in the same command line.
Invisible files are invisible for a reason - to hide them from the prying eyes of novice users and ignorant tech support people. Perhaps it would be more helpful if you could detail the problem you are having.

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HOW TO VIEW HIDDEN FILES?????

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