How to watch videos in Creative Cloud File Manager (website)

I recently uploaded a .mov to my Creative Cloud. Is there a way that I can watch this video on the site without downloading it? Do I need to encode the video a certain way.
If this is not a feature, it really should be. 

Currently there is no video playback. We have had other customers request this feature and it will be considered for a future release.

Similar Messages

  • How can I view my Creative Cloud Files on my iOS device?

    Hi All, I recently turned on file sync in my Creative Cloud app, and like the WEB UI overall.  I'm considering permanently switching to CC from Dropbox.  The one thing I can't seem to find is a CC iOS application.  Are we seriously expected to browse our files via mobile device on a browser? There is no app?
    Excerpt from Adobe Site:
    "Your Adobe Creative Cloud account comes with online storage so that your files are available to you anywhere and on any device or computer. You can preview many creative file types directly in a web browser on your computer, tablet, or smartphone. These file types include: PSD, AI, INDD, JPG, PDF, GIF, PNG, Photoshop Touch, Ideas, and others."
    Edit: I just tried using the file explorer via Safari and Chrome on my iPhone 5s and the scrolling is completely broken, I can only see the first few folders, and am unable to scroll down for the rest.

    1. I'll make sure to do that
    2. The Touch Apps do not help me with the functionality I am looking for.
    3. I contacted Adobe Support and received no help, transcript below:
    General Info
    Chat start time
    Jun 9, 2014 1:25:10 PM EST
    Chat end time
    Jun 9, 2014 2:01:47 PM EST
    Duration (actual chatting time)
    00:36:37
    Operator
    Nalini
    Chat Transcript
    info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
    While you wait, you can try our community forums where experts are online 24/7.
    info: You are now chatting with 'Nalini'
    Bart: hello?
    Nalini: Hello! Welcome to Adobe Customer Service.
    Nalini: how can i help you
    Bart: Hi, I am trying to access my Creative Cloud files as outlined in http://helpx.adobe.com/creative-cloud/help/sync-files.html via my Apple iPhone but the feature is broken.
    Bart: I cannot scroll through my files
    Bart: Is there, or will there be a mobile application in order to access these files correctly?
    Nalini: okkk
    Nalini: give a min
    Nalini: which application are you trying to access through your mobile
    Bart: Creative Cloud Files
    Nalini: hi you wont be able to use this feature on your i phone
    Nalini: 'for this you have to use a desktop or laptop
    Bart: But you website clearly states that this is available on any mobile device:
    Bart: http://helpx.adobe.com/creative-cloud/help/sync-files.html
    Nalini: ok let me double check this
    Nalini: what is the extension of the file you are trying to view
    Bart: I'm not trying to view any files in particular, I am just trying to browse through the files via my device and I cannot even scroll down.
    Bart: Navigating through this site via mobile device seems to be broken, I have tried both Safari and Chrome on my iPhone.
    Nalini: ok ,,,.
    Nalini: do you see a scrol bar or you dont even see a scroll bar
    Bart: I can see a scroll bar but the site will only allow me to scroll down 3 or 4 folders, the rest of the folders are cut off and not accessible.
    Nalini: ok ...
    Nalini: could you please try to scroll with two fingers as it s not the problem with the abobe product 
    Bart: I have tried with two fingers, it's still not functioning. It a problem with the way the web page was designed to function on a mobile device.
    Nalini: its not the problem with adobe product
    Bart: Is this the extent of your support?
    Nalini: this is not in our support boundry
    Bart: So you are telling me that you can access Creative Cloud Files with 5+ folders via iPhone 5s and you are able to scroll and view all folders?
    Nalini: adobe product are html 5 supported product
    Nalini: so this is not an isue from our end
    Nalini: you can once seek help from apple store
    Bart: But you have not actually tested it? So you don't know if there is a bug correct?
    Nalini: yes but all the adobe product are as i said html 5 suppoted
    Nalini: so it will not give you an error in scrolling
    Bart: But you have not tested it, so you don't know if there is a bug right?
    Bart: There could be a bug in the html but you don't know that do you?
    Nalini: taht can be
    Nalini: that*
    Bart: Ok, well this is the issue I'm reporting
    Nalini: okkk..
    Nalini: will report this to my managment
    Nalini: is there any thing else i may help you with
    Bart: I guess not
    Nalini: Thank you for contacting Adobe.  We are available 7 days a week, 24 hours a day. Goodbye!

  • How can I search my creative cloud files online - Missing in action??

    I love creative cloud so park the hate for asking this question please!
    I might be missing something rather obvious but I can't find it for the life of me. I have turned off synching (yes I know cardinal sin!) But the local files are consuming far too much disc space (close to 200gb) and I prefer to work in the cloud for most of my services any way as I work on different machines in different locations. Anyway I have thousands of illustrator and indesign files in the online asset repository of creative cloud and while I could be more organised a simple search facility seems to be missing? Is there no basic search function for your own assets on CC? Appreciate confirmation before I look for alternative solutions to tag my files.

    I love creative cloud so park the hate for asking this question please!
    I might be missing something rather obvious but I can't find it for the life of me. I have turned off synching (yes I know cardinal sin!) But the local files are consuming far too much disc space (close to 200gb) and I prefer to work in the cloud for most of my services any way as I work on different machines in different locations. Anyway I have thousands of illustrator and indesign files in the online asset repository of creative cloud and while I could be more organised a simple search facility seems to be missing? Is there no basic search function for your own assets on CC? Appreciate confirmation before I look for alternative solutions to tag my files.

  • How do I specify the 'My Documents' folder as the sync directory for 'Creative Cloud Files'?

    I know how to move the 'Creative Cloud Files' directory within preferences, but when I do this, it simply moves the 'Creative Cloud Files' directory within the 'My Documents' folder. I do not think you can set a specific folder as a 'sync' folder in the preferences. Would creating a symbolic link to the contents of 'My Documents' in 'Creative Cloud Files' directory work to enable the contents of 'My Documents' to sync with the cloud? This is for within Windows 8 BTW...

    Yes, I understand this. Perhaps a suggestion then to offer this as a feature in a future update. It would be useful to be able to specify an existing documents directory. For example, I have a couple of years worth of client work (psd, html, tpl files mainly) that would be useful to be able to have synched to the cloud without having to relocate them. I have sites configured in Dreamweaver that if I moved those files to the Creative Cloud folder, I would have to reconfigure all those sites. It would just make management of the various Adobe file types easier to have this option.
    Thanks for your help anyways.
    Chris

  • My "Creative Cloud Files" folder in my computer doesn't match my "Assets/files" folder in the adobe website. How do I sinc the 2?

    My "Creative Cloud Files" folder in my computer doesn't match my "Assets/files" folder in the adobe website. How do I sinc the 2?

    Hi,
    Can you explain in more detail whats issues you are seeing exactly?.
    Thanks
    Warner

  • How do I get creative clouds file?

    How do I get creative clouds file?

    Vanessa,
    You will have to try to force an update: you should have 18.1.1.
    You may try to restart the Creative Cloud application by quitting and relaunching it.
    You may try the instructions here:
    http://prodesigntools.com/adobe-cc-version-control.html
    Or you may try a chat,
    Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html
    or Adobe phone Support,
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
    The chat should be available in about 4 hours. They are a bit behind the rest of us over there.

  • How do i get the creative cloud to download?

    how do I get the creative cloud to download

    Creative Cloud Help / Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • When will training videos for creative cloud be updated?

    Please let us know when new videos will be posted?
    I will need good videos for new people on my team.
    In general, videos (that as of a few days ago were available through the "Training" link from the Creative Cloud) are old and out of date. They are still advertised in a link to the right as "New Tutorial Videos."
    -All videos are for previous interface
    Videos with entirely unusable information?
    "Recovering Deleted Files in Creative Cloud"
    "Selecting, Moving, and Deleting Files in Creative Cloud"
    Videos that are mostly accurate, though interface remains different:
    "Managing Individual Creative Files in Creative Cloud"
    "Sharing and Downloading Files in Creative Cloud"
    I have not seen any answers on this topic. Let me know if they already exist.
    There were no results for when will training videos for creative cloud be updated?

    I posted with screenshots how to Archive and Permanently Files here http://forums.adobe.com/message/5087298#5087298.
    If you have questions about how to do specific things let me know and I will post screenshots.

  • Working in Lighroom on two computers (synced with Creative Cloud files).

    Hi all,
    I'm sure this question has been addressed before but I haven't been able to find a relevant discussion on the forums, so hopefully someone can help out.
    After I shoot a series of photos (e.g. on a trip or for work) I use Lightroom for my workflow. Rating, flagging, etc. prior to editing (simple edits in LR and then advanced retouching in Photoshop). I have traditionally done all of this on one computer with one LR catalog, and only one computer needs to have a full catalog on it at the end of the day (not both).
    Really, the only thing that needs to sync is the metadata (XMP's are fine) and any changes to the original files (e.g. if I edit one in Photoshop). I have a full CC membership at my disposal, as well as things like Dropbox, Cubby, etc.. Here's what I thought about doing, please let me know what you think or if there's a better way in your mind:
    1. Create folder on Computer A in the Creative Cloud folder (or Dropbox, or whatever).
    2. Import photos to LR catalog on Computer A.
    3. Import synced photos to (separate) LR catalog on Computer B.
    4. Work on either computer independently, as XMP's and file changes should be synced after working with files.
    5. When finished, move folder on Computer A to its rightful place in my albums folder. (Use LR to move the folder so the catalog stays updated).
    6. Delete folder/catalog entry on Computer B.
    Does this work? If I want to use Lightroom Mobile (sync with my iPad) how will that affect this workflow?
    Thanks all!

    With the recent update of the Creative Cloud Desktop app (1.9.1.474) we unfortunately introduced a bug which causes the creation of a new Creative Cloud Files folder, and re-sync of all content. This will only occur the first time the sync application runs after the update. This has caused understandable pain and confusion, for which we truly apologise.
    The Creative Cloud Files app contains logic that supports the use of multiple Adobe IDs. This allows you to sign out of one ID and in to another, but keeps your Creative Cloud content separate. When you sign out and change IDs, the app moves the previous Creative Cloud Files folder and it's contents and appends it with the previously signed in ID (User@AdobeID). It then creates a new main folder and starts to sync content of the new ID.
    The bug which I mentioned previously occurs, as the app believes an ID switch has taken place and as such, moves the current Creative Cloud Files folder and tries to append the previously signed in ID. As no switch has actually taken place it manifests as (Unknown).  The app then creates a new main folder at syncs down the data.
    Essentially what you end up with is a Creative Cloud Files folder with your newly sync'd data and a Creative Cloud Files (Unknown) folder that contains duplicate data.
    This occurs once, after the last update completes.
    The fix is to simply delete the Creative Cloud Files (Unknown) folder.
    I would advise that you ensure you have no pending edits that you may have made offline and that you check the contents of the new, main Creative Cloud Files folder contains everything you expect it to.  If not, check the contents of the Creative Cloud Files (Unknown) folder.
    If there is still a discrepancy with your data, you can check on creative.adobe.com to confirm your data is there.
    If you have any further problems or questions about this particular issue please email [email protected]

  • CoreSync.exe blocks all network traffic while (slowly) syncing my Creative Cloud files

    Hello folks,
    Since the latest Creative Cloud update (I'm using version 1.9.0.465 as of this writing), I've been unable to successfully sync my Creative Cloud Files folder.
    First things first, as other forum users have posted elsewhere, when the update installed itself, my Creative Cloud Files folder was moved from my chosen location to its default location (C:\Users\MyUserName) and I've been unable to put it back where I wanted it.
    However, more pressingly, I noticed that every time I booted my computer, neither my wife nor I were able to access the Internet.  After a couple days' trial and error I realized that Creative Cloud was trying (unsuccessfully) to sync about seven files (totaling about 750MB) to the cloud, and anytime the sync was actively working, my network access was completely blocked.  Even the Creative Cloud desktop app itself couldn't access the Internet to authenticate my apps or Typekit fonts.
    I have managed to get much smaller files (1MB, 5MB, up to 15MB) to sync successfully, however this takes a really long time, and no one on my network can manage to load a web page on their device until the sync is complete.
    Right now I've got syncing paused, and everything on my network is working fine.
    For some additional info, I've attached a screen grab of my Networking tab from Task Manager:
    The big spikes in that graph are me and my wife loading up tons of web content-- YouTube videos, a million tabs of who-knows-what, all acting normally.  Then I hit Resume on CC's sync operation, my activity line clamps way down, and no one can load any Internet content anywhere.  After that, I released my computer's IP address from the command prompt, at which point Creative Cloud Desktop returned a connection failure, and I quit the app.  When I renewed my IP address, I noticed our network access was still blocked, even though Creative Cloud was not running.  I traced the problem back to CoreSync.exe, which had continued running even after I'd quit Creative Cloud.  The moment I ended the CoreSync.exe process, everything was back to normal... until I restarted the Creative Cloud app, which in turn restarted CoreSync.exe.  It was only after pausing CC's sync operation that we were able to use the Internet again.
    So!  To sum up, here are my two issues:
    Syncing is entirely broken, and prevents everyone on my network from using the Internet while CC spins its wheels.
    For some reason, following the same update, I'm unable to change the location of my Creative Cloud Files folder.
    Some things I've tried:
    Uninstalling & reinstalling the Creative Cloud Desktop app-- no change
    Clearing my archived files on creative.adobe.com in case there was some weird argument happening between my live/syncing files and my archived files-- no change
    Manually adding CoreSync.exe to my Windows Firewall whitelist-- no change
    Finally, I can recreate this issue on my second computer, running the same version of Creative Cloud but running off wireless instead of Ethernet.  Same symptoms-- feed it a file to sync, and everyone's Internet access is gone until the sync operation [eventually] finishes.
    I'm completely stumped and very frustrated.  I rely heavily on CC's file syncing feature, and as it's the only cloud storage product I'm actually paying for, I'm not willing to abandon it for another service like DropBox.  I'm willing to try just about anything-- and in the meantime I'm just wishing Creative Cloud Desktop app updates weren't compulsory; the last build I'd installed here was working perfectly fine.
    My basic system specs in case it's helpful:
    Windows 7 Professional x64 SP1
    2x Intel Xeon E5-2670 @ 2.6GHz
    64GB DDR3 RAM
    nVidia Quadro 4000
    Any insights would be incredibly appreciated!  Thanks in advance.

    Heyo Dave,
    Thanks so much for your reply and suggestions.  Here's what I've discovered after some more noodling.
    I'm no networking guy, but I can't seem to find anything about my modem or router that would explain why my upstream traffic is being throttled using CC-- especially since it's all the same hardware I was using last week before I updated CC.
    In addition, I've tried test uploading a couple of files using DropBox, Google Drive, and WeTransfer.com, and neither process interrupts Internet use on my network.
    With all that said, I did go in and pull back my Transfer Speed settings in CC from Maximum to Low, and that made a big difference!  Syncing continued to work, and our other network requests were working just fine.  I managed to get my upload speed set as high as Medium; High and Maximum both kill my network within seconds of being set.
    So I'm not sure what was done to the CC application in this release to supposedly enable us to "Sync Files and Fonts faster" (from the release notes), but whatever it is, it's got my uploads capping at 100Kbps (compared to a minimum 350Kbps using Google Drive) unless no one in my home wants to check their email for the next hour.  That's a significant bummer for me, as my After Effects projects regularly swell to ~50MB toward the end of a project.
    I'd like to submit a big report here, since really the only variable at play in this situation was the Creative Cloud update.  However, unfortunately it looks like the bug report form is down...  I'll have to try again later.
    In the meantime, if there are any other suggestions for experiments I can run on this beast, I'm happy to oblige and report back in case other folks with similar issues can get some relief!
    Thanks again,
    Jared

  • How to save video messages to a file on Mac?

    How to save video messages to a file on Mac? Please, help. Thank you.Claire

    Claire, I use a Mac w/ the latest copy of Skype and it IS possible to first play the file and then download it.  Steps are available for it but it involves some technical wizardry that can be above some muggles.   Then I found a post where some some VERY bright person made a small downloaded program for the Mac which once the video message has been played recently, you can run this program and download the file for safe keeping ( ALWAYS BACKUP or store it in the cloud for safety )  Kudos are deserved to user alvarop for this! http://community.skype.com/t5/Mac/Video-Message-Exporter-App/m-p/2351609 It worked for me to download a video message that I recently played back.  Let me know if you need any assistance getting it downloaded you can PM me on here and I'll be happy to help with a screenshare. Best Regards,-Shawn G

  • Can't copy to file: /users/chris/creative cloud files/premiere pro/8.0/adobe premiere pro auto-save/[my project name].prproj. please check write permissions."

    Does anybody how to solve this problem. I truly appreciate.
    i can't save my Project.        can't copy to file: /users/chris/creative cloud files/premiere pro/8.0/adobe premiere pro auto-save/[my project name].prproj. please check write permissions."

    It seems Josh was unaware you are on a mac. Here was the solution I found.

  • What is the Lightroom web space size? is share creative cloud file spaces?

    What is the Lightroorrreerrffgm web space size? is share creative cloud file spaces?

    Hi Raghuveer,
    Thanks for quick reply.  Sorry, I prefer not to share my designs so I cannot send you my sample of Ai file or screenshots.  I hope you understand. 
    Anyway, I have about 50 to 60 elements used 3D effects and 60 elements used brushes.   And about 20 some elements I defined as pattern swatches (about half of them used gradient). Also, added drop shadow, zigzag effect and accent edges on 5 elements.   And 3 layers filled with patterns (my artboard size is 1220 px W x 1500 px H).  I have my layers/artboard/ color & pattern swatches/ appearance panels opened up when working in Ai.
    I hope this gives you some idea how much I am doing and what I am doing with my Ai file.   And hope that you can advise if there should be problem if doing a lot in one file?  I just cannot stop designing sometimes.
    Added this- I have 18 artboards and 22 layers in my Ai file.  Photoshop doesn't have this problem  when working with a lot of layers, only Illustrator does.
    Thank you very much!!
    mykw123

  • Why do my Creative Cloud files look blurry and bad when previewing them?

    PDF, PNGs, AI and PSDs all look like very poor quality, compressed JPGs when viewing on Creative Cloud files website or in the iPad app. You can even see the low quality JPG-like compression artifacts all over the files. Nothing is sharp. Would really like to be able to use the cloud to preview files to clients, but the quality is just not usable. Would like to know if others experience this. Any help is appreciated. Thanks

    The thumbnails are fine. The problems start when I click on the thumbnails to view the photos. See my long comment above. Thank you.
    I meant the mismatch between thumbnails and photos, sorry. In addition to broken rotation tags, that Winston Churchill pointed out, the database entries with the applied adjustments may have become corrupted. Repairing the database will at least ensure, that the database entries are correct.
    Are you shooting RAW?  Then consider tor reprocess your RAW files. The Help recommends that, if your photos have been edited in another app, for example iPhoto.
    Reprocess imported RAW files
    If you import RAW files that were already processed by another app, such as Aperture, the RAW processing of the photos might be out of date. If you’re happy with how a RAW photo looks, you can leave it as is, or you can choose to reprocess the RAW file with the most recent version of Apple’s RAW processing software. Note that your photos may look different after reprocessing, and you cannot undo this change.
    Double-click a photo to open it, click Edit in the toolbar, then choose Image > Reprocess RAW.

  • Can I change Folder or path for Creative Cloud Files?

    Hi All,
    how can I change the path / folder?
    I don´t have enough space on C: : )
    kr
    Alex

    Hi @amia,
    Yes, you can change the location of the "Creative Cloud Files" folder on your desktop computer.  In the CC desktop app, select the Settings icon (gear icon in upper right), then the "Preferences..." menu option.  Click the Files tab and you'll see the "Folder Location" option. 
    Hopefully this works for you.
    Thanks,
    Elba

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