How to wipe Touchsmart 300 for resale (don't have Windows discs)

I have a TouchSmart 300 and want to sell it and so need to restore it to factory settings and do a complete wipe of any memory of account passwords, personal data etc. The problem is I can't remember how I set up the pc originally, i.e. whether I just switched it on and it was good to go or if I had install discs and can't find any.
How would I go about achieving this so I can sell it in confidence that all my data has been wiped?
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Hello @Porkpie74,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are wanting to do a factory recovery on your HP Touchsmart 300 and are not sure how. As you did not indicate the model or operating system I am going to provide you with the needed document below. Simply choose the one that is for your operating system and follow the instructions.
Performing an HP System Recovery (Windows Vista)
Performing an HP System Recovery (Windows 7)
Performing an HP System Recovery (Windows 8)
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
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