Hp 1350 all in one "paper jam" message

I have a HP 1350 All In One Printer and I can print a test sheet but I can't print, I get a "paper jam" message.  Help

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to
wall and printer. This will trigger a ‘dirty power
up’ and restore the printer to a known good
condition (if it is possible). No user settings
are lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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Similar Messages

  • HP Officejet 5610 All-in-one paper jam problem

    Please is anyone out who can heIp me.
    I tried to print a word document from my computer and my printer came up with the following message: Paper jam: clear jam and press ok. I have looked through the printer to see if there is any paper jammed in the printer. I just couldn't find any. This is the first time I have experienced this paper jam problem with my printer.
    On pressing the OK button resulted in the printer making some strange noise (sounding as if it is trying to pickup a paper) with the catridge mechanism sliding from one side to the other for about 10 seconds without a paper in the paper tray being picked up. It then shows the paper jam message again and again. It has been the same for the last 5 hours and I need to print some documents urgently.
    I have tried all of the following troubleshooting I found on the HP website without any joy.
    Step one: Remove any loose paper Remove any loose paper from the input tray.
    Step two: Clear the jam from the back of the Allin-
    One 1. On the rear of the product, press in the tab on the left side of the rear access
    door to release the door. Pull the door away from the product to remove it. Gently pull the
    paper out of the rollers. CAUTION: If the paper tears while being removed from the
    rollers, check the rollers and wheels for torn pieces of paper that might have remained
    inside the product. Loose pieces of paper will cause future paper jams. Replace the
    rear access door. Gently push the door forward until it snaps into place. Press OK to
    continue the current print job. If the issue is not resolved , continue to the next step. If
    the issue is resolved , you do not need to continue to the next step. If these steps
    resolved the issue , there is no need to continue troubleshooting. If the issue persists , see the next step.
    Step three: Clean the rollers Turn off the unit, and then unplug the power cord. Press in the tab on
    the left side of the rear clean-out door to release the door. Remove the door by
    pulling it away from the unit. Wipe the paper rollers with a lint-free cloth lightly moistened
    with distilled or bottled water. Rotate the rollers with your fingers to clean all the way
    around. Allow the rollers to dry completely, and then replace the rear access door. Plug
    the unit back in and turn it on. If these steps resolved the issue , there is no need to
    continue troubleshooting. If the issue persists , see the next step.
    Step four: Clear the jam from the automatic document feeder (ADF) Lift the cover of the ADF. 
    Lifting the ADF cover Gently pull the paper out of the rollers. CAUTION: If the paper
    tears when being removed from the rollers, check the rollers and wheels for torn pieces
    of paper that might be remaining inside the product. Loose pieces of paper will cause
    future paper jams. Close the cover of the ADF. If these steps resolved the issue ,
    there is no need to continue troubleshooting. If the issue persists , see the next step. The
    next step couldn't be done because the paper is not loading. 

    @CAGY, take a look at this HP link on how to clear a jam.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • HP OfficeJet All-in-One Paper Jam

    I have been given to troubleshoot an OfficeJet 6210 All-in-One Printer/copier/fax machine.  It suffered a paper jam for its troubles.  I had cleared the jam from the machine and checked everywere else I could check freely without cracking it open.  I restarted it and it gave me the same error.  I finally had it do a partial reset to try and fix it.  What it gave me was the same error message.  Short of opening it up with a screwdriver and patience, what could potentially still keep giving me the error message after all steps have been taken to clear it and it failed?
    Daniel Ray Seelye

    @CAGY, take a look at this HP link on how to clear a jam.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • HP officejet j4680 all-in-one paper jam issue

    I bought HP officejet j4680 all-in-one two months ago from a dealer. Now it keeps telling me a "paper jam" which doesn't exist. I tried everything from the troubleshooting in HP website. The jam light just keeps blinking. Now I am so frustrated with this product.

    @CAGY, take a look at this HP link on how to clear a jam.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • HP PSC 2355 all-in-one Paper Jam Error

    Hi. I have an HP PSC 2355 all-in-one printer that has worked well for a long time but when i switched it on today to do some printing, it made some strange noises and when i tried to print it sent an error saying there was a paper jam - but there was not !
    It feeds a sheet of paper in about half way through then stops and the error is displayed.
    I tried doing a copy, and the exact same thing happens.
    Has anyone got an idea what has gone wrong ?
    Thanks.

    Make sure to follow all steps here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00212225&cc=au&dlc=en&lc=en&product=422000&tmp_...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • HP 5610 all in one PAPER JAM

    How do I open my printer to remove paper jam?
    thanks!

    @CAGY, take a look at this HP link on how to clear a jam.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • HP Officejet 5610 All-in-One Paper Jam

    Hi, I'm getting a paper jam error on my printer screen when setting up my 5610 after a long time of no use. I followed this guide but it did not work. I checked the back, the rollers, everything. The problem is that the cartridge carrying box goes from right to left once and then from left to right and when it tries to go left again it is stuck in place. It keeps trying to go left but to no avail. After a bit, I get the paper jam error but there is no paper anywhere in the printer. What can I do?
    Thank you.

    @CAGY, take a look at this HP link on how to clear a jam.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • OLD PSC 2175 all in one PAPER JAM

    I have tried every suggestion I could find on this forum and went so far as to take it apart and clean up the ink dribbles and reset all cable connects. then I did the uninstall/reinstall.
    When I try to print, The paper comes too far forward by about an 1.5 or 2 inches and then I get the pop up "JAMMED". I pull the paper thru, reinsert it in tray, press enter and it prints. Is it time for the trash heap? It's seven years old but has only done about 2 500 packs of paper. Thanks for any help.

    Make sure to follow all steps here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00212225&cc=au&dlc=en&lc=en&product=422000&tmp_...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • 5520 mg pixma all in one paper jam.

    the printer mg 5520  pulled in two sheets at once and now have message on moniter- turn off, and back on ;and also-  directions to transport unit on rear side which I do not understand

    @CAGY, take a look at this HP link on how to clear a jam.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • HP Office Jet Pro 8600 Plus false paper jam message

    I am ready to throw this printer out of the window! I am tired of false paper jam messages. The printer will be fine for a few weeks, then...another jam message that may take hours to clear. I have: reset the printer, searched for paper jams, verified the latest firmware, jiggled, and even moved the print cartridge rack to the right (which surprisingly has solved the problem a few times). The only thing I have not tried is an incense purification ceremony. Come on HP, quit telling us to try all the useless procedures. There is a sensor in the machine that is malfunctioning. Fix it! Instead of throwing it out the window, I will put it on the sidewalk and invite passersby to take out their frustration with a hammer. This would make a great video! Additional info: If I am able to run 'align printheads', that frequently fixes the situation. One more bit of evidence that there is some sensor on the blink.  8/28/14: HP support personnel said that the problem I was encountering was most likely due to a faulty sensor.

    I bought the 8600 Plus on June 20, 2014; received my first "false paper jam" message yesterday (08/27) after loading Legal size paper and adjusting the paper tray accordingly - and No! I did not mix different size papers in the tray. The Paper Jam message continued; I tried all the steps outlined in the fix it guide offered on the HP website (except those that stated: "press the right arrow, go to settings and print a test page". Why? Because the error message was the only thing on the display! Then I saw all the posts about this same False Paper Jam message and decided to try one step mentioned by an HP user, i.e., load different amounts of paper into the tray. I did that and - what do you know? It began to work but the print cartridge then jammed itself way to the right and began making machine gun type noises so I just shut it down. And, yes! I used the power switch first then disconnected the power cord. My printing use had been very light, there's still @ 85% of ink left in the original cartridges. There are no paper pieces stuck anywhere. There is no lint, dust, or other debris. The printer was never dropped or taken apart. it simply has a major series of flaws. So, what's my next step? STAPLES doesn't want it back, and frankly, I don't want a replacement 8600 that has the same design flaws built into it as this one does. And, apparently, I am not alone...I also don't want to wait for a class action lawsuit to settle this all out 2 years or more from now for pennies on the dollar. I would like to get my full purchase price back, and not have to pay for shipping & insurance to send it back to HP. I must say I have had previous success being the owner of many different HP products, but this 8600 is same Lemon that the Edsel was to Ford (if this is unfamiliar to you, I'm sure you can look it up) Paul Botticelli

  • HP Envy 5660 - Paper jam message

    Our HP Envy 5660 printer is 2 weeks old.  It was purchased at an electronics chain store. 
    Set-up was easy.  No issues until the second week of ownership.  An error message popped up reporting a paper jam issue.  Followed directions to take out the jammed paper.  Note, there was no paper jammed nor any pieces of paper stuck in the printer. 
    I thought perhaps the paper tray needed attention.  Not the case.
    No changes have been made to our system before the issue occurred
    Somebody, please help us clear up this problem.
    Thanks, Tomodachi
    This question was solved.
    View Solution.

    Hi @Tomodachi 
    Is this the document you used to troubleshoot the original paper jam message? A 'Paper Jam' Message Displays on the Control Panel.
    If not, please skim through it to ensure you have done all of the necessary troubleshooting. If the issue persists, I suggest leaving the printer on and unplugging the power cable for a minute to perform a hard reset.
    If the issue still remains resolved, I'd call HP. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
    HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check. 
    I hope this helps.
      - In support of Movember
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Installing HP PSC 1350 all-in-one printer/scanner

    In the past, I could usually solve the "Offline" or "Not Connected" problems by unplugging my printer for a few minutes, but that no longer works. So, I decided to buy another one. However, just before clicking on the BUY button on Amazon, I decided to try to fix the problem one more time. Part of the "fix" was deleting my printer from the computer and then reinstalling it. This is where I'm now stuck. I deleted it, but I can't reinstall it. I get to the ADD window, but everything is grayed out. So, how do I install my printer? I might add that the HP instructions that I was following (OSX v. 10.9 Mavericks- Installing and using the printer on a Mac) are what got me this far.

    Have you installed the v10.9 Mavericks compatible driver yet >>  Software & driver downloads HP PSC 1350 All-in-One Printer | HP® Support
    After you download the driver, open System Preferences > Printer & Scanners > Print
    Delete the current printer by selecting it then click -  (minus)
    Then click + to add the printer back in.
    That should load the driver for you.

  • HP 1350 ALL IN ONE IS PRINTING VERY SLOWLY

    Hello
    My HP 1350 all-in-one printer is printing very slowly. I just printed 7 pages and it took 30 minutes. Can someone help please?

    HI raffo,
    Here is a link to a support document for your printer for slow printing. Just follow the steps in the document and it should hopefully help you. Let us know if this information was helpful or where you are at afterwards.
    If I helped you at all it would be great if you clicked the blue kudos star!
    If I solved your post please mark it as solved to help others.
    I'm a printer tech with HP.

  • HP psc 1350 all-in-one printer

    Re HP psc 1350 all-in-one printer, it it possible to connect a usb wirless adapter into this printer, so that it effectively becomes a wireless printer?  (dumb question? but thanks in advance anyway)
    This question was solved.
    View Solution.

    You need a device called a wireless print server. Get one with a usb interface. Here is an example of one.
    WPS

  • Hp psc 1350 all-in-one /wi fi enabling

    I have an hp psc 1350 all-in- one printer. My desktop is a dinosaur and won't handle broadband internet. I now use an Apple iPad tablet on wi fi and don't want to purchase another printer. Is there a way to make my printer work on wi fi with my tablet through my router without a desktop computer. I tried hooking it up per instructions off of eHow but it my tablet can 't find it. Do I need a Driver or something else to make it work or is it even possible. Thanks for any help anyone can give me . Learnin.
    This question was solved.
    View Solution.

    Hi,
    You will need an AirPrint enabled printer to print directly from an iPad or a networked printer to print from the HP ePrint mobile app.
    I afraid the PSC 1350 is a USB only printer, it doesn't support printing from a mobile device as iPad.
    You may find a list of supported printers for iOS devices in the following document:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03722645&tmp_task=prodinfoCategory&cc=us&dlc=en...
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
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