HP 1350 copy function prints blank pages

I can print pages from the internet and the scan function works for my HP 1350.
When I punch the buttons to make a B&W copy, I can hear it moving inside to scan the copy. It does pull in a sheet of paper, but nothing prints -- the output is a blank page. Putting in a new black cartridge did not help. I am using HP brand ink.

Hello lib4me,
Welcome to the HP Forums.
I see that you are having an issue with the printer printing off blank pages.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Once the printer is back on, please use the on/off button to do a proper power cycle. This will do a semi reset on the printer.
Attempt another copy to see if the issue is resolved.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Message Edited by measterbrook on 11-10-2009 09:57 AM
Message Edited by measterbrook on 11-10-2009 09:58 AM

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Welcome to the HP Forums!
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Make sure you have plain white, letter-size paper loaded in the input tray.
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Let me clarify. Upon connecting the printer to my friends system, it took off and loaded USB drivers and HP software, but would only print blank pages. One of the pages I chose to print was a scratch document, which appeared to go to the printer with flashing lights on the printer as normal, and I assume it got stored in the printer's memory. By making the printer not-ready (no paper), attempts to print the test page, caused them to show up in the queue. Making the printer ready w/paper caused it to apparently transfer the files to the printer, but they came out blank. (I'm not sure how this works: Does the software in the host construct the test page using data collected during device initialization and send the page to the printer, [which I suspect], or does the printer construct the page on the fly locally and print it?) This was true whether using the Dell desktop or my Lenovo laptop. After deleting the printer and reloading the software on my laptop, the symptoms remained. So I took the printer home to troubleshoot it. Hooking up my printer to my laptop, it would not print until I deleted the printer and reloaded the software. (I take it that there is some data that is specific to the printer that prevents switching printers without reloading the software- perhaps microcode difference. But it appears to download new microcode everytime the software is reloaded. Many years ago I redesigned the Dot Matrix printer tester when IBM went from the 40/80 chars/sec to the 120 cps, so I know that interface, but now everything is intelligent.)
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I will download the software and do the procedure as you suggest. However, I hate to do this on my fully functional laptop using my printer. The printer is connected directly to a USB port on the computer.
As a EE, and having the same problem both at my friends house and mine, and with my printer and my friend's printer plugged into the same power strip, I think a power strip problem is remote indeed.
I'll post another reply after I run the HP Printer Install Wizard and report the results.
Thanks much.

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arcalgud wrote:
All of a sudden, my 6700 has started printing blank pages, even the copier runs blanks - after replacing cartridges with new HP cartridges.
I ran all the diagnostics, printer says its fine, printhead was cleaned, and still printing blanks.
Printer's out of warranty, what should I do? I just bought a ton of cartridges for this....!
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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